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Worcester Community Action Council

Worcester, MA · EIN 04-2382160 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending September 30, 2025 (tax year 2024) · View the filing · Correct or respond

Worcester Community Action Council reported $41.3 million in revenue and $40.5 million in expenses for the fiscal year ending September 30, 2025. Of every $100 it spent, $93.87 went to program services, $6.00 to management and general costs and $0.13 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 96.5% of the total. The highest compensation it reported for one person was $196,072 (EXECUTIVE DIRECTOR). 5 people received more than $100,000 in reportable compensation. Revenue rose 83% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending September 30, 2025 · Form 990, Part IX, line 25 · total expenses $40M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending September 30, 2025 · Form 990, Part VIII · total revenue $41M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
93.9%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
6.0%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.1%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.04$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
3.4%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%2.4%
Program service revenue share
Part VIII 2g ÷ 12
96.5%70.8%
Highest reported compensation
Part VII-A, columns D–F
$196,072$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.48%1.18%
People paid over $100,000
Part VII, line 2
56
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
2.66.9
Independent voting board members
Part VI 1a–1b
21 of 21100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$29M expenses · 75.8% of program spending · grants $13M · revenue $30M

Liheap - low income home energy assistance program. The program includes a fuel assistance program that provides assistance with winter heating bills for low income homeowners and renters. Energy assistance participants are serviced at wcac's main office in worcester, ma and six outreach sites in the council's service area. Wcac processed applications from 15,988 households in FY 2025. Wcac offers energy conservation services for 1 to 4 family unit buildings, occupied by low income households, including weatherization, heating system repair and replacement and appliance management services.…

$3.6M expenses · 9.4% of program spending · revenue $4.3M

Head start and early head start services in southern worcester county of massachusetts for eligible children 0-5 years of age. Head start provides a developmental approach to enable children to achieve educational and social competence by providing for intellectual development, physical and mental health, nutrition and other factors. Capacity is now at 60 early head start and 203 head start. Actual enrollment at year-end including turnover during the year, was 328 for both programs, 236 head start and 72 early head start

$3.9M expenses · 10.3% of program spending · revenue $4.0M

The job and education center in fiscal year 2025 served 648 participants. The services provided high school equivalency test preparation classes, career pathway training, employment programs, positive youth development programs and other workforce development initiatives. This past summer the jec had 448 youth participate in summer jobs in partnership with almost 70 employers

$1.7M all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
EXECUTIVE DIRECTOR
Officer, 37.50 hrs/week
$166,398$0$29,674$196,072
CHIEF FINANCIAL OFFICER
Officer, 37.50 hrs/week
$139,138$0$26,841$165,979
CHIEF PROGRAM OFFICER
Officer, 37.50 hrs/week
$145,141$0$9,566$154,707
EXECUTIVE DIRECTOR OF CHGW
Highest compensated employee, 37.50 hrs/week
$108,583$0$30,620$139,203
HEAD START DIRECTOR
Highest compensated employee, 37.50 hrs/week
$100,347$0$20,692$121,039

5 people received more than $100,000 in reportable compensation from Worcester Community Action Council (Part VII, line 2).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$20M$40M$60M$80MFY2020FY2021FY2022FY2023FY2024FY2025$41M$40M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$41M$40M93.9%$8.6M$196,072
FY2024 ⓘ$43M$43M94.8%$7.7M$168,464
FY2023 ⓘ$43M$42M95.2%$7.5M$151,633
FY2022 ⓘ$41M$40M95.6%$6.1M$152,020
FY2021 ⓘ$25M$25M93.5%$4.9M$145,905
FY2020 ⓘ$23M$23M92.7%$4.6M$139,075

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b21 · 21 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5956
  • Volunteers Part I, line 6693

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
ENERGY PROTECTORS INC
Weatherization & heating systems install
$3,130,438
MODERN ENERGY
Weatherization & heating systems install
$1,797,054
R FRESOLO PLUMBINGHEATING
Weatherization & heating systems install
$1,591,189
AL'S OIL SERVICE LLC
Fuel assistance & weatherization service
$1,237,452
ENDLESS ENERGY
Weatherization & heating systems install
$911,692

Individuals listed as contractors are left out. 23 contractors were paid more than $100,000 in all.

Private foundation grants it received

9 private foundations reported grants to Worcester Community Action Council totaling $133K on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Worcester Community Action Council's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Worcester Community Action Council, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Massachusetts

Questions people ask

How much of Worcester Community Action Council's spending goes to programs?

In the fiscal year ending September 30, 2025, Worcester Community Action Council reported that 93.9% of its $40.5 million in expenses went to program services, 6.0% to management and general and 0.1% to fundraising (Form 990, Part IX).

How much does Worcester Community Action Council pay its top executive?

The largest total compensation Worcester Community Action Council reported for one person in the fiscal year ending September 30, 2025 was $196,072, for the role of EXECUTIVE DIRECTOR (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Worcester Community Action Council get its money?

Of $41.3 million in revenue in the fiscal year ending September 30, 2025, 3.4% came from contributions and grants and 96.5% from program service revenue (Form 990, Part VIII).

Is Worcester Community Action Council a registered charity?

The IRS lists EIN 04-2382160 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending September 30, 2025, object 202611059349300731 · read the filing · XML
  • FY2024: Form 990 for the fiscal year ending September 30, 2024, object 202520459349300412 · read the filing
  • FY2023: Form 990 for the fiscal year ending September 30, 2023, object 202420469349301702 · read the filing
  • FY2022: Form 990 for the fiscal year ending September 30, 2022, object 202340569349300314 · read the filing
  • FY2021: Form 990 for the fiscal year ending September 30, 2021, object 202220549349301012 · read the filing
  • FY2020: Form 990 for the fiscal year ending September 30, 2020, object 202111319349301856 · read the filing

All filings for EIN 04-2382160: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.