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Springwell

Waltham, MA · EIN 04-2616064 · 501(c)(3) · Publicly supported organization (509(a)(2))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Springwell reported $119.5 million in revenue and $116.6 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $97.35 went to program services, $2.54 to management and general costs and $0.11 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 98.9% of the total. The highest compensation it reported for one person was $237,095 (CEO). 9 people received more than $100,000 in reportable compensation. Revenue rose 140% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $117M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $119M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
97.3%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
2.5%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.1%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.30$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
0.4%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%2.4%
Program service revenue share
Part VIII 2g ÷ 12
98.9%70.8%
Highest reported compensation
Part VII-A, columns D–F
$237,095$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.20%1.18%
People paid over $100,000
Part VII, line 2
96
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
3.36.9
Independent voting board members
Part VI 1a–1b
16 of 16100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$106M expenses · 93.5% of program spending · grants $94M · revenue $111M

Home care - springwell contracts with the massachusetts executive office of health and human services/ executive office of aging & independence to provide case management and in-home care to older adults who are at risk of nursing home placement. Springwell care managers and rns meet with individuals in their homes, conduct comprehensive assessments, determine eligibility for government subsidized programs, and help individuals determine which in-home services provide the necessary support. In-home services include support with dressing, toileting, bathing, eating, grocery shopping, laundry…

$4.3M expenses · 3.8% of program spending · revenue $2.7M

Nutrition and community services: as the area's designated area agency on aging (aaa) springwell is responsible for developing comprehensive, community-based services that meet the needs of older adults. The goal of these services is to help individuals lead independent, meaningful and dignified lives in their own homes and communities for as long as possible while at the same time saving money that would otherwise need to be spent on more expensive residential care in a facility. Springwell offers services such as help with applying for public benefits, grocery shopping assistance, friendly…

$1.6M expenses · 1.4% of program spending · revenue $2.1M

Protective services: in any community, there are older adults who suffer from abuse, neglect and financial exploitation by a caregiver. In addition, there are older adults who put themselves at risk by not caring for themselves in a way that provides for their safety. Springwell is the designated elder protective services agency for 17 communities west of boston. In this role, springwell protective services case workers investigate reports of abuse and neglect, and offer counseling, safety planning and legal intervention when necessary to increase the safety of a senior. Springwell's…

$1.4M all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CEO
Officer, 38.00 hrs/week
$203,816$0$33,279$237,095
CFO
Officer, 38.00 hrs/week
$169,540$0$24,750$194,290
COO
Officer, 38.00 hrs/week
$129,417$0$28,944$158,361
DIRECTOR OF IT
Highest compensated employee, 38.00 hrs/week
$123,952$0$30,134$154,086
IT SYSTEMS MANAGER
Highest compensated employee, 38.00 hrs/week
$114,043$0$18,672$132,715
CHIEF PROGRAM DEVELOPMENT OFFICER
Officer, 38.00 hrs/week
$107,223$0$18,446$125,669
CHRO
Officer, 38.00 hrs/week
$111,521$0$10,234$121,755
CHIEF COMMUNITY ENGAGEMENT OFFICER
Officer, 30.00 hrs/week
$110,123$0$10,804$120,927

9 people received more than $100,000 in reportable compensation from Springwell (Part VII, line 2). Compensation of current officers, directors and key employees totaled $1.0M (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$50M$100M$150M$200MFY2020FY2021FY2022FY2023FY2024FY2025$119M$117M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$119M$117M97.3%$32M$237,095
FY2024 ⓘ$109M$104M96.5%$29M$235,725
FY2023 ⓘ$98M$95M96.5%$24M$207,431
FY2022 ⓘ$62M$59M96.8%$17M$189,692
FY2021 ⓘ$52M$50M96.3%$15M$184,752
FY2020 ⓘ$50M$48M96.3%$13M$168,083

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b16 · 16 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5305
  • Volunteers Part I, line 6474

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
ADVANCED HOME CARE SERVICES LLC
Elderly home care services
$5,029,714
NATALE COMPANY AND SAFETY CARE
Elderly home care services
$181,265

Individuals listed as contractors are left out. 4 contractors were paid more than $100,000 in all.

Private foundation grants it received

9 private foundations reported grants to Springwell totaling $50,073 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Springwell's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Springwell, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Massachusetts

Questions people ask

How much of Springwell's spending goes to programs?

In the fiscal year ending June 30, 2025, Springwell reported that 97.3% of its $116.6 million in expenses went to program services, 2.5% to management and general and 0.1% to fundraising (Form 990, Part IX).

How much does Springwell pay its top executive?

The largest total compensation Springwell reported for one person in the fiscal year ending June 30, 2025 was $237,095, for the role of CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Springwell get its money?

Of $119.5 million in revenue in the fiscal year ending June 30, 2025, 0.4% came from contributions and grants and 98.9% from program service revenue (Form 990, Part VIII).

Is Springwell a registered charity?

The IRS lists EIN 04-2616064 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202503019349300905 · read the filing · XML
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202433139349303508 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202313139349305196 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202203189349314050 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202133199349323123 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202033179349306033 · read the filing

All filings for EIN 04-2616064: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.