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UMASS Memorial Health CARE Inc. (Parent)

Worcester, MA · EIN 04-3358566 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending September 30, 2025 (tax year 2024) · View the filing · Correct or respond

UMASS Memorial Health CARE Inc. (Parent) reported $790.6 million in revenue and $751.2 million in expenses for the fiscal year ending September 30, 2025. Of every $100 it spent, $90.50 went to program services, $9.15 to management and general costs and $0.35 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 87.3% of the total. The highest compensation it reported for one person was $4,141,845 (PRESIDENT, CEO, DIRECTOR, UMM HEALTH CARE, INC.). 583 people received more than $100,000 in reportable compensation. Revenue rose 93% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending September 30, 2025 · Form 990, Part IX, line 25 · total expenses $751M

For context, the median across 5,634 covered health care charities: $86.19 programs, $13.81 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending September 30, 2025 · Form 990, Part VIII · total revenue $791M

Other revenue was negative: −$46,427. The bar shows the positive sources only.

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 5,634 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
90.5%85.6%
Management & general
Part IX 25(C) ÷ 25(A)
9.2%13.7%
Fundraising
Part IX 25(D) ÷ 25(A)
0.4%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.06$0.00
Contributions & grants share of revenue
Part VIII 1h ÷ 12
5.7%1.3%
Government grants share of revenue
Part VIII 1e ÷ 12
3.6%0.1%
Program service revenue share
Part VIII 2g ÷ 12
87.3%93.7%
Highest reported compensation
Part VII-A, columns D–F
$4,141,845$975,831
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.55%1.34%
People paid over $100,000
Part VII, line 2
58327
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
18.46.6
Independent voting board members
Part VI 1a–1b
17 of 1888.9%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$680M expenses · 100.0% of program spending · grants $403K · revenue $690M

To support the advancement of the knowledge, education, research, and practice of Health Care related services through the oversight of Umass Memorial Health Care operations and the efficient delivery of support services

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PRESIDENT, CEO, DIRECTOR, UMM HEALTH CARE, INC.
Director/trustee, officer, 40.0 hrs/week
$3,516,681$0$625,164$4,141,845
EVP/CFO/TREASURER, UMM HEALTH CARE, INC. OFFICER
Officer, 40.0 hrs/week
$3,101,808$0$96,684$3,198,492
FORMER SECRETARY UNTIL 9/2024, UMM HEALTH CARE, INC.
Former, 0.0 hrs/week
$2,641,402$0$275,146$2,916,548
FORMER KEY EMPLOYEE UNTIL 9/30/2024
Former, 0.0 hrs/week
$0$1,248,835$141,228$1,390,063
PRESIDENT, MRMC
Key employee, 5.0 hrs/week
$0$1,080,516$237,041$1,317,557
PRESIDENT, UMMMG
Key employee, 5.0 hrs/week
$0$1,105,767$202,855$1,308,622
FORMER DIR CLINICAL STRATEGIES UNTIL 9/2022
Former, 0.0 hrs/week
$0$1,200,708$29,633$1,230,341
PRESIDENT, UMMMC
Key employee, 5.0 hrs/week
$0$990,238$148,431$1,138,669

583 people received more than $100,000 in reportable compensation from UMASS Memorial Health CARE Inc. (Parent) (Part VII, line 2). Compensation of current officers, directors and key employees totaled $14M (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$200M$400M$600M$800MFY2020FY2021FY2022FY2023FY2024FY2025$791M$751M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$791M$751M90.5%$1.15B$4,141,845
FY2024 ⓘ$693M$684M87.7%$975M$3,915,336
FY2023 ⓘ$564M$539M89.5%$693M$3,120,083
FY2022 ⓘ$486M$517M89.1%$563M$3,085,922
FY2021 ⓘ$458M$447M95.9%$447M$2,782,782
FY2020 ⓘ$410M$398M97.5%$256M$2,727,758

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b18 · 17 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aNo
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4Yes
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bYes
  • Employees Part I, line 52,594
  • Volunteers Part I, line 622

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
CROTHALL HLTHCARE INC
Clinical engineering services
$27,260,436
NTT DATA SERVICES LLC
Consulting & outsourcing services
$11,565,950
VIZIENT INC
Supply chain services
$8,473,646
PRESIDIO NETWORK SOLUTIONS LLC
Information technology services
$7,355,674
LANGUAGE LINE SERVICES
Interpreter services
$6,154,763

Individuals listed as contractors are left out. 186 contractors were paid more than $100,000 in all.

Correct a figure or respond

Every number above is copied from UMASS Memorial Health CARE Inc. (Parent)'s own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for UMASS Memorial Health CARE Inc. (Parent), you can publish a response that is linked from this page.

Similar-sized charities in this cause

All health care charities · Largest charities in Massachusetts

Questions people ask

How much of UMASS Memorial Health CARE Inc. (Parent)'s spending goes to programs?

In the fiscal year ending September 30, 2025, UMASS Memorial Health CARE Inc. (Parent) reported that 90.5% of its $751.2 million in expenses went to program services, 9.2% to management and general and 0.4% to fundraising (Form 990, Part IX).

How much does UMASS Memorial Health CARE Inc. (Parent) pay its top executive?

The largest total compensation UMASS Memorial Health CARE Inc. (Parent) reported for one person in the fiscal year ending September 30, 2025 was $4,141,845, for the role of PRESIDENT, CEO, DIRECTOR, UMM HEALTH CARE, INC. (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does UMASS Memorial Health CARE Inc. (Parent) get its money?

Of $790.6 million in revenue in the fiscal year ending September 30, 2025, 5.7% came from contributions and grants (including 3.6% from government grants) and 87.3% from program service revenue (Form 990, Part VIII).

Is UMASS Memorial Health CARE Inc. (Parent) a registered charity?

The IRS lists EIN 04-3358566 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending September 30, 2025, object 202622259349303002 · read the filing
  • FY2024: Form 990 for the fiscal year ending September 30, 2024, object 202532269349301333 · read the filing
  • FY2023: Form 990 for the fiscal year ending September 30, 2023, object 202402279349302465 · read the filing
  • FY2022: Form 990 for the fiscal year ending September 30, 2022, object 202342239349301289 · read the filing
  • FY2021: Form 990 for the fiscal year ending September 30, 2021, object 202222249349300307 · read the filing
  • FY2020: Form 990 for the fiscal year ending September 30, 2020, object 202132259349300138 · read the filing

All filings for EIN 04-3358566: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.