Home › Mental health & crisis intervention
Independent Support Services
Independent Support Services reported $140.2 million in revenue and $137.7 million in expenses for calendar year 2025. Of every $100 it spent, $94.85 went to program services, $5.15 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 99.9% of the total. The highest compensation it reported for one person was $305,746 (EXECUTIVE DI). 15 people received more than $100,000 in reportable compensation. Revenue rose 46% between 2019 and 2025. Source: Form 990, 2025.
Where $100 of spending went
Calendar year 2025 · Form 990, Part IX, line 25 · total expenses $138MFor context, the median across 864 covered mental health & crisis intervention charities: $86.13 programs, $13.87 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
Calendar year 2025 · Form 990, Part VIII · total revenue $140MThe 990 scorecard · same measures for every charity, no grades
| Measure | 2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 94.8% | 85.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 5.2% | 13.7% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.0% | 0.0% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | Not reported | $0.00 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 0.0% | 26.4% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 0.0% | 14.5% |
| Program service revenue share Part VIII 2g ÷ 12 | 99.9% | 69.3% |
| Highest reported compensation Part VII-A, columns D–F | $305,746 | $324,111 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 0.22% | 1.28% |
| People paid over $100,000 Part VII, line 2 | 15 | 8 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 2.3 | 6.2 |
| Independent voting board members Part VI 1a–1b | 5 of 5 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
2025 · Form 990, Part III · the three largest programs by expenseHighest reported compensation
2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| EXECUTIVE DI Key employee, 32.00 hrs/week | $289,955 | $0 | $15,791 | $305,746 |
| ASST. EXEC-D Key employee, 32.00 hrs/week | $188,630 | $0 | $35,682 | $224,312 |
| ASST. EXEC-D Key employee, 32.00 hrs/week | $177,172 | $0 | $21,010 | $198,182 |
| CONTROLLER Highest compensated employee, 32.00 hrs/week | $131,980 | $0 | $31,207 | $163,187 |
| DIRECTOR OF Highest compensated employee, 32.00 hrs/week | $129,198 | $0 | $30,523 | $159,721 |
| DIRECTOR OF Highest compensated employee, 32.00 hrs/week | $128,725 | $0 | $29,645 | $158,370 |
| DIRECT SUPPO Highest compensated employee, 32.00 hrs/week | $126,120 | $0 | $16,819 | $142,939 |
| CORPORATE CO Highest compensated employee, 32.00 hrs/week | $124,237 | $0 | $18,021 | $142,258 |
15 people received more than $100,000 in reportable compensation from Independent Support Services (Part VII, line 2). Compensation of current officers, directors and key employees totaled $656K (Part IX, line 5).
7 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b5 · 5 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 54,057
Correct a figure or respond
Every number above is copied from Independent Support Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Independent Support Services, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 Independent Support Services spent in 2025, $94.85 went to programs. The full breakdown, from its IRS Form 990:
Questions people ask
How much of Independent Support Services's spending goes to programs?
In calendar year 2025, Independent Support Services reported that 94.8% of its $137.7 million in expenses went to program services, 5.2% to management and general and 0.0% to fundraising (Form 990, Part IX).
How much does Independent Support Services pay its top executive?
The largest total compensation Independent Support Services reported for one person in calendar year 2025 was $305,746, for the role of EXECUTIVE DI (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Independent Support Services get its money?
Of $140.2 million in revenue in calendar year 2025, 0.0% came from contributions and grants and 99.9% from program service revenue (Form 990, Part VIII).
Is Independent Support Services a registered charity?
The IRS lists EIN 05-0535944 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024, 2025. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- 2025: Form 990 for calendar year 2025, object 202641599349300309 · read the filing · XML
- 2024: Form 990 for calendar year 2024, object 202512189349300221 · read the filing
- 2023: Form 990 for calendar year 2023, object 202421439349300132 · read the filing
- 2022: Form 990 for calendar year 2022, object 202321459349301307 · read the filing
- 2021: Form 990 for calendar year 2021, object 202201459349300945 · read the filing
- 2020: Form 990 for calendar year 2020, object 202101659349300840 · read the filing
- 2019: Form 990 for calendar year 2019, object 202032269349301533 · read the filing
All filings for EIN 05-0535944: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.