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New Directions Youth and Family Services

Lockport, NY · EIN 16-0743220 · 501(c)(3) · Publicly supported organization (509(a)(2))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

New Directions Youth and Family Services reported $38.2 million in revenue and $34.3 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $89.38 went to program services, $10.62 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 99.2% of the total. The highest compensation it reported for one person was $241,407 (CEO (THRU 12/31/2024)). 4 people received more than $100,000 in reportable compensation. Revenue rose 34% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $34M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $38M

Investment income was negative: −$131K. The bar shows the positive sources only.

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
89.4%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
10.6%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
Not reported$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
0.5%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.4%2.4%
Program service revenue share
Part VIII 2g ÷ 12
99.2%70.8%
Highest reported compensation
Part VII-A, columns D–F
$241,407$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.70%1.18%
People paid over $100,000
Part VII, line 2
46
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
10.26.9
Independent voting board members
Part VI 1a–1b
14 of 14100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$17M expenses · 54.0% of program spending · revenue $19M

Residential treatment - services including counseling, clinical case management, therapeutic recreations, life skills, animal assisted therapy, medical and psychiatric services, education and outdoor adventure program. This program operates as wyndham lawn home and randolph childrens home

$9.2M expenses · 30.1% of program spending · revenue $12M

Health homes - the organization operates three health homes serving erie county, niagara county, and the southern tier of new york state using a model of care management based upon the belief that every family has strengths and that families are the natural and most effective drivers of their care

$4.9M expenses · 16.0% of program spending · revenue $6.4M

Henrietta g. Lewis campus school provides educational and other services to children for students kindergarten through grade 12. Students serviced include children enrolled in the organization's lockport, ny residential programs, as well as students from other school districts

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CEO (THRU 12/31/2024)
Officer, 15.00 hrs/week
$0$220,783$20,624$241,407
PRESIDENT & CEO
Officer, 15.00 hrs/week
$0$205,315$26,035$231,350
CFO
Officer, 16.00 hrs/week
$0$137,417$21,565$158,982
CHIEF OPERATING OFFICER
Officer, 35.00 hrs/week
$127,656$0$12,166$139,822
COO - CHILD WELFARE PROGRA
Officer, 35.00 hrs/week
$130,680$0$5,924$136,604
CHIEF CLINICAL OFFICER
Officer, 35.00 hrs/week
$133,811$0$2,768$136,579
EDUCATION SERVICES DIRECTOR
Highest compensated employee, 35.00 hrs/week
$106,811$0$1,836$108,647

4 people received more than $100,000 in reportable compensation from New Directions Youth and Family Services (Part VII, line 2). Compensation of current officers, directors and key employees totaled $138K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40MFY2020FY2021FY2022FY2023FY2024FY2025$38M$34M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$38M$34M89.4%$29M$241,407
FY2024 ⓘ$34M$32M89.7%$24M$244,740
FY2023 ⓘ$31M$31M88.5%$21M$236,284
FY2022 ⓘ$29M$28M88.4%$21M$230,112
FY2021 ⓘ$30M$28M87.8%$22M$257,627
FY2020 ⓘ$28M$27M89.2%$20M$227,410

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b14 · 14 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5580
  • Volunteers Part I, line 617

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
JAMESTOWN PSYCHIATRICS
Psychiatric services
$127,575

Individuals listed as contractors are left out. 1 contractors were paid more than $100,000 in all.

Private foundation grants it received

2 private foundations reported grants to New Directions Youth and Family Services totaling $323 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from New Directions Youth and Family Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for New Directions Youth and Family Services, you can publish a response that is linked from this page.

Similar-sized charities in this cause

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Questions people ask

How much of New Directions Youth and Family Services's spending goes to programs?

In the fiscal year ending June 30, 2025, New Directions Youth and Family Services reported that 89.4% of its $34.3 million in expenses went to program services, 10.6% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does New Directions Youth and Family Services pay its top executive?

The largest total compensation New Directions Youth and Family Services reported for one person in the fiscal year ending June 30, 2025 was $241,407, for the role of CEO (THRU 12/31/2024) (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does New Directions Youth and Family Services get its money?

Of $38.2 million in revenue in the fiscal year ending June 30, 2025, 0.5% came from contributions and grants (including 0.4% from government grants) and 99.2% from program service revenue (Form 990, Part VIII).

Is New Directions Youth and Family Services a registered charity?

The IRS lists EIN 16-0743220 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202630719349300248 · read the filing · XML
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202500379349300900 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202400789349301125 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202340939349301234 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202143139349301504 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202130259349300238 · read the filing

All filings for EIN 16-0743220: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.