Consumer Directed Choices
Consumer Directed Choices reported $36.4 million in revenue and $34.0 million in expenses for calendar year 2025. Of every $100 it spent, $92.00 went to program services, $8.00 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 66.0% of the total. Government grants made up 31.7%. The highest compensation it reported for one person was $725,493 (CEO). 7 people received more than $100,000 in reportable compensation. Revenue rose 0% between 2019 and 2025. Source: Form 990, 2025.
Where $100 of spending went
Calendar year 2025 · Form 990, Part IX, line 25 · total expenses $34MFor context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
Calendar year 2025 · Form 990, Part VIII · total revenue $36MThe 990 scorecard · same measures for every charity, no grades
| Measure | 2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 92.0% | 87.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 8.0% | 11.4% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.0% | 0.2% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.00 | $0.02 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 31.7% | 20.6% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 31.7% | 2.4% |
| Program service revenue share Part VIII 2g ÷ 12 | 66.0% | 70.8% |
| Highest reported compensation Part VII-A, columns D–F | $725,493 | $274,992 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 2.13% | 1.18% |
| People paid over $100,000 Part VII, line 2 | 7 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 9.3 | 6.9 |
| Independent voting board members Part VI 1a–1b | 13 of 13 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
2025 · Form 990, Part III · the three largest programs by expenseIn fulfillment of its responsibilities under various Consumer Directed programs, cdchoices serves as a fiscal intermediary for consumers/designated representatives. Among its fiscal intermediary services is to provide payroll and benefits services for 3,050 employees of consumers/designated representatives. As such, of the reported employees in part I, line 5, only 51 are employees of Consumer Directed Choices. The remaining individuals reported are those for whom cdchoices provides payroll services on behalf of consumers/designated representatives
Highest reported compensation
2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| CEO Officer, 38.00 hrs/week | $597,065 | $0 | $128,428 | $725,493 |
| SENIOR VP OPERATIONS Officer, 38.00 hrs/week | $263,871 | $0 | $35,957 | $299,828 |
| CONTROLLER Highest compensated employee, 38.00 hrs/week | $170,156 | $0 | $42,858 | $213,014 |
| COMPLIANCE MANAGER Highest compensated employee, 38.00 hrs/week | $110,964 | $0 | $43,794 | $154,758 |
| IT SUPERVISOR Highest compensated employee, 38.00 hrs/week | $108,257 | $0 | $44,189 | $152,446 |
| PROGRAM MANAGR Highest compensated employee, 38.00 hrs/week | $113,962 | $0 | $26,248 | $140,210 |
| DIRECTOR OF HR Highest compensated employee, 38.00 hrs/week | $118,327 | $0 | $5,971 | $124,298 |
7 people received more than $100,000 in reportable compensation from Consumer Directed Choices (Part VII, line 2). Compensation of current officers, directors and key employees totaled $1.0M (Part IX, line 5).
7 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b13 · 13 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4Yes
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 53,050
- Volunteers Part I, line 616
Private foundation grants it received
1 private foundation reported grants to Consumer Directed Choices totaling $2,500 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Consumer Directed Choices's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Consumer Directed Choices, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 Consumer Directed Choices spent in 2025, $92.00 went to programs. The full breakdown, from its IRS Form 990:
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All human services charities · Largest charities in New York
Questions people ask
How much of Consumer Directed Choices's spending goes to programs?
In calendar year 2025, Consumer Directed Choices reported that 92.0% of its $34.0 million in expenses went to program services, 8.0% to management and general and 0.0% to fundraising (Form 990, Part IX).
How much does Consumer Directed Choices pay its top executive?
The largest total compensation Consumer Directed Choices reported for one person in calendar year 2025 was $725,493, for the role of CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Consumer Directed Choices get its money?
Of $36.4 million in revenue in calendar year 2025, 31.7% came from contributions and grants (including 31.7% from government grants) and 66.0% from program service revenue (Form 990, Part VIII).
Is Consumer Directed Choices a registered charity?
The IRS lists EIN 16-1516618 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024, 2025. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- 2025: Form 990 for calendar year 2025, object 202631289349300203 · read the filing
- 2024: Form 990 for calendar year 2024, object 202512039349300611 · read the filing
- 2023: Form 990 for calendar year 2023, object 202401809349301000 · read the filing
- 2022: Form 990 for calendar year 2022, object 202313119349303756 · read the filing
- 2021: Form 990 for calendar year 2021 (amended), object 202430509349300008 · read the filing
- 2020: Form 990 for calendar year 2020, object 202101389349300020 · read the filing
- 2019: Form 990 for calendar year 2019, object 202012589349301551 · read the filing
All filings for EIN 16-1516618: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.