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Choices Healthcare

Lancaster, PA · EIN 23-2122735 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for calendar year 2024 (tax year 2024) · View the filing · Correct or respond

Choices Healthcare reported $56.3 million in revenue and $58.3 million in expenses for calendar year 2024. Of every $100 it spent, $88.03 went to program services, $9.56 to management and general costs and $2.41 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 79.8% of the total. The highest compensation it reported for one person was $454,191 (CEO). 53 people received more than $100,000 in reportable compensation. Revenue rose 45% between 2019 and 2024. Source: Form 990, 2024.

Where $100 of spending went

Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $58M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2024 · Form 990, Part VIII · total revenue $56M

Other revenue was negative: −$16,461. The bar shows the positive sources only.

The 990 scorecard · same measures for every charity, no grades

2024 filing. Median across 3,614 covered charities in this category, from their latest filings.
Measure2024Median
Program services
Part IX 25(B) ÷ 25(A)
88.0%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
9.6%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
2.4%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.18$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
14.0%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%2.4%
Program service revenue share
Part VIII 2g ÷ 12
79.8%70.8%
Highest reported compensation
Part VII-A, columns D–F
$454,191$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.78%1.18%
People paid over $100,000
Part VII, line 2
536
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
17.06.9
Independent voting board members
Part VI 1a–1b
28 of 28100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2024 · Form 990, Part III · the three largest programs by expense
$51M expenses · 100.0% of program spending · revenue $45M

Choices Healthcare provides personalized, compassionate care and support for patients and families coping with serious illness through the end of life. During the current year, Choices Healthcare provided over 228,000 patient days of hospice care to patients and their families and served 4,780 hospice patients during the year, regardless of the patient's ability to pay. Four percent of the patient days of hospice care were charitable care. Our highly trained interdisciplinary team of physicians, nurse practitioners, nurses, social workers, hospice aides, chaplains, volunteers, music…

Highest reported compensation

2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CEO
Officer, 32.00 hrs/week
$406,166$0$48,025$454,191
VP CMO
Officer, 40.00 hrs/week
$333,586$0$23,150$356,736
SR VICE PRESIDENT/CFO
Officer, 40.00 hrs/week
$277,769$0$43,523$321,292
PRESIDENT
Officer, 40.00 hrs/week
$281,254$0$28,238$309,492
MEDICAL DIRECTOR
Highest compensated employee, 40.00 hrs/week
$254,402$0$48,154$302,556
MEDICAL DIRECTOR
Highest compensated employee, 40.00 hrs/week
$261,776$0$32,591$294,367
COO
Officer, 40.00 hrs/week
$244,190$0$35,526$279,716
HOSPICE PHYSICIAN
Highest compensated employee, 32.00 hrs/week
$231,674$0$43,644$275,318

53 people received more than $100,000 in reportable compensation from Choices Healthcare (Part VII, line 2). Compensation of current officers, directors and key employees totaled $2.4M (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$20M$40M$60M$80M201920202021202220232024$56M$58M
FilingRevenueExpensesProgramsNet assetsTop pay
2024 ⓘ$56M$58M88.0%$83M$454,191
2023 ⓘ$44M$39M87.5%$67M$382,471
2022 ⓘ$42M$40M87.9%$63M$429,161
2021 ⓘ$44M$42M88.3%$65M$408,925
2020 ⓘ$43M$40M89.4%$58M$407,461
2019 ⓘ$39M$37M88.8%$53M$383,858

Governance answers, as filed

2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b28 · 28 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4Yes
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5611
  • Volunteers Part I, line 61,490

Largest outside contractors

2024 · Form 990, Part VII, Section B · businesses only
LANCASTER GENERAL HOSPITAL
Professional healthcare services
$513,598
WELLSPAN HEALTH DBA YORK HOSPITAL
Professional healthcare services
$326,862
RAM SIDING COMPANY INC
Professional construction services
$265,943
MS HERSHEY MEDICAL CENTER
Professional healthcare services
$261,158
CORE MEDICAL GROUP
Professional nursing services
$213,826

Individuals listed as contractors are left out. 7 contractors were paid more than $100,000 in all.

Private foundation grants it received

25 private foundations reported grants to Choices Healthcare totaling $434K on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Choices Healthcare's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Choices Healthcare, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Pennsylvania

Questions people ask

How much of Choices Healthcare's spending goes to programs?

In calendar year 2024, Choices Healthcare reported that 88.0% of its $58.3 million in expenses went to program services, 9.6% to management and general and 2.4% to fundraising (Form 990, Part IX).

How much does Choices Healthcare pay its top executive?

The largest total compensation Choices Healthcare reported for one person in calendar year 2024 was $454,191, for the role of CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Choices Healthcare get its money?

Of $56.3 million in revenue in calendar year 2024, 14.0% came from contributions and grants and 79.8% from program service revenue (Form 990, Part VIII).

Is Choices Healthcare a registered charity?

The IRS lists EIN 23-2122735 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2024: Form 990 for calendar year 2024, object 202503149349300510 · read the filing · XML
  • 2023: Form 990 for calendar year 2023, object 202443049349300809 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202342699349300504 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202212849349300231 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202122879349300112 · read the filing
  • 2019: Form 990 for calendar year 2019, object 202013099349300706 · read the filing

All filings for EIN 23-2122735: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.