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Phoebe Services

Allentown, PA · EIN 23-2586359 · 501(c)(3) · Supporting organization (509(a)(3))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Phoebe Services reported $43.0 million in revenue and $45.2 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $93.24 went to program services, $6.76 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 99.3% of the total. The highest compensation it reported for one person was $942,440 (PRESIDENT/CEO). 39 people received more than $100,000 in reportable compensation. Revenue rose 7% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $45M

For context, the median across 479 covered community improvement & capacity building charities: $90.45 programs, $9.31 management, $0.24 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $43M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 479 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
93.2%89.1%
Management & general
Part IX 25(C) ÷ 25(A)
6.8%9.2%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
Not reported$0.00
Contributions & grants share of revenue
Part VIII 1h ÷ 12
0.0%80.1%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%14.9%
Program service revenue share
Part VIII 2g ÷ 12
99.3%11.9%
Highest reported compensation
Part VII-A, columns D–F
$942,440$291,103
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
2.09%1.49%
People paid over $100,000
Part VII, line 2
395
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
-9.19.2
Independent voting board members
Part VI 1a–1b
15 of 16100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$24M expenses · 57.4% of program spending · revenue $32M

The Phoebe Services, inc pharmacy serviced 13,309 individuals during the year ended june 30, 2025. The residents of the various phoebe ministries' retirement communities benefit from cost reductions through bulk purchasing discounts received by the pharmacy

$18M expenses · 42.6% of program spending · revenue $11M

Phoebe Services provides management services for related 501(c)(3) organizations to assist in the organizations' mission to serve the aging community, including communications and pastoral care

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PRESIDENT/CEO
Director/trustee, officer, 40.00 hrs/week
$822,525$0$119,915$942,440
COO (UNTIL 12/24)
Officer, 40.00 hrs/week
$354,244$0$41,770$396,014
CFO
Officer, 40.00 hrs/week
$310,398$0$64,805$375,203
VICE PRES HEALTHCARE OPERATIONS
Key employee, 40.00 hrs/week
$228,172$0$32,939$261,111
DIRECTOR, PHARMACY
Highest compensated employee, 40.00 hrs/week
$171,355$0$45,740$217,095
DIRECTOR, CLINICAL PHARMACY
Highest compensated employee, 40.00 hrs/week
$164,665$0$37,215$201,880
VICE PRES PHARMACY SERVICES
Key employee, 40.00 hrs/week
$192,416$0$8,165$200,581
EXECUTIVE DIRECTOR HR
Highest compensated employee, 40.00 hrs/week
$173,586$0$19,445$193,031

39 people received more than $100,000 in reportable compensation from Phoebe Services (Part VII, line 2). Compensation of current officers, directors and key employees totaled $2.8M (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$43M$45M93.2%−$34M$942,440
FY2024 ⓘ$41M$43M92.8%−$32M$891,356
FY2023 ⓘ$37M$40M95.0%−$31M$827,853
FY2022 ⓘ$37M$40M95.7%−$28M$888,792
FY2021 ⓘ$32M$37M95.3%−$25M$759,340
FY2020 ⓘ$40M$43M88.5%−$20M$750,625

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b16 · 15 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5255
  • Volunteers Part I, line 664

Correct a figure or respond

Every number above is copied from Phoebe Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Phoebe Services, you can publish a response that is linked from this page.

Questions people ask

How much of Phoebe Services's spending goes to programs?

In the fiscal year ending June 30, 2025, Phoebe Services reported that 93.2% of its $45.2 million in expenses went to program services, 6.8% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Phoebe Services pay its top executive?

The largest total compensation Phoebe Services reported for one person in the fiscal year ending June 30, 2025 was $942,440, for the role of PRESIDENT/CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Phoebe Services get its money?

Of $43.0 million in revenue in the fiscal year ending June 30, 2025, 0.0% came from contributions and grants and 99.3% from program service revenue (Form 990, Part VIII).

Is Phoebe Services a registered charity?

The IRS lists EIN 23-2586359 as a 501(c)(3) organization (supporting organization (509(a)(3))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202621329349304517 · read the filing
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202521339349306287 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202431359349310698 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202321359349300447 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202241359349300309 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202131349349303918 · read the filing

All filings for EIN 23-2586359: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.