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Service Access & Management
Service Access & Management reported $105.9 million in revenue and $104.5 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $97.50 went to program services, $2.50 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 99.4% of the total. The highest compensation it reported for one person was $449,258 (CEO/PRESIDENT). 46 people received more than $100,000 in reportable compensation. Revenue rose 28% between FY2020 and FY2025. Source: Form 990, FY2025.
Where $100 of spending went
The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $105MFor context, the median across 864 covered mental health & crisis intervention charities: $86.13 programs, $13.87 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $106MThe 990 scorecard · same measures for every charity, no grades
| Measure | FY2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 97.5% | 85.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 2.5% | 13.7% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.0% | 0.0% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | Not reported | $0.00 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 0.0% | 26.4% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 0.0% | 14.5% |
| Program service revenue share Part VIII 2g ÷ 12 | 99.4% | 69.3% |
| Highest reported compensation Part VII-A, columns D–F | $449,258 | $324,111 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 0.43% | 1.28% |
| People paid over $100,000 Part VII, line 2 | 46 | 8 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 1.2 | 6.2 |
| Independent voting board members Part VI 1a–1b | 12 of 15 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
FY2025 · Form 990, Part III · the three largest programs by expenseMental health services provided to berks, schuylkill, clearfield-jefferson, huntingdon, mifflin, juniata & tioga counties
Highest reported compensation
FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| CEO/PRESIDENT Director/trustee, officer, 40.00 hrs/week | $448,393 | $0 | $865 | $449,258 |
| CHIEF OPERATING OFFICER Director/trustee, officer, 40.00 hrs/week | $276,749 | $0 | $6,447 | $283,196 |
| CFO Director/trustee, officer, 40.00 hrs/week | $231,231 | $0 | $10,660 | $241,891 |
| FORMER CEO/PRESIDENT Former, 0.00 hrs/week | $224,000 | $0 | $0 | $224,000 |
| DIRECTOR OF BUSINESS DEVEL Highest compensated employee, 40.00 hrs/week | $185,821 | $0 | $11,770 | $197,591 |
| DIRECTOR OF PEOPLE OPERATI Highest compensated employee, 40.00 hrs/week | $184,742 | $0 | $6,595 | $191,337 |
| DIRECTOR OF INFORMATION TE Highest compensated employee, 40.00 hrs/week | $168,997 | $0 | $17,412 | $186,409 |
| DEPUTY DIRECTOR OF OPERATI Highest compensated employee, 40.00 hrs/week | $168,205 | $0 | $9,772 | $177,977 |
46 people received more than $100,000 in reportable compensation from Service Access & Management (Part VII, line 2). Compensation of current officers, directors and key employees totaled $1.0M (Part IX, line 5).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b15 · 12 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 51,136
- Volunteers Part I, line 612
Correct a figure or respond
Every number above is copied from Service Access & Management's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Service Access & Management, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 Service Access & Management spent in FY2025, $97.50 went to programs. The full breakdown, from its IRS Form 990:
Questions people ask
How much of Service Access & Management's spending goes to programs?
In the fiscal year ending June 30, 2025, Service Access & Management reported that 97.5% of its $104.5 million in expenses went to program services, 2.5% to management and general and 0.0% to fundraising (Form 990, Part IX).
How much does Service Access & Management pay its top executive?
The largest total compensation Service Access & Management reported for one person in the fiscal year ending June 30, 2025 was $449,258, for the role of CEO/PRESIDENT (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Service Access & Management get its money?
Of $105.9 million in revenue in the fiscal year ending June 30, 2025, 0.0% came from contributions and grants and 99.4% from program service revenue (Form 990, Part VIII).
Is Service Access & Management a registered charity?
The IRS lists EIN 23-2897133 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202601349349309660 · read the filing · XML
- FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202511359349300411 · read the filing
- FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202431369349301913 · read the filing
- FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202321329349302232 · read the filing
- FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202241339349302119 · read the filing
- FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202111379349304236 · read the filing
All filings for EIN 23-2897133: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.