Urban Jacksonville
Also known as Aging True
Urban Jacksonville reported $13.9 million in revenue and $15.2 million in expenses for the fiscal year ending September 30, 2025. Of every $100 it spent, $79.58 went to program services, $20.42 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 65.8% of the total. Government grants made up 29.2%. The highest compensation it reported for one person was $350,634 (PAST CEO). 1 person received more than $100,000 in reportable compensation. Revenue rose 36% between FY2020 and FY2025. Source: Form 990, FY2025.
Where $100 of spending went
The fiscal year ending September 30, 2025 · Form 990, Part IX, line 25 · total expenses $15MFor context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
The fiscal year ending September 30, 2025 · Form 990, Part VIII · total revenue $14MThe 990 scorecard · same measures for every charity, no grades
| Measure | FY2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 79.6% | 87.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 20.4% | 11.4% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.0% | 0.2% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.00 | $0.02 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 33.3% | 20.6% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 29.2% | 2.4% |
| Program service revenue share Part VIII 2g ÷ 12 | 65.8% | 70.8% |
| Highest reported compensation Part VII-A, columns D–F | $350,634 | $274,992 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 2.30% | 1.18% |
| People paid over $100,000 Part VII, line 2 | 1 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 3.1 | 6.9 |
| Independent voting board members Part VI 1a–1b | 11 of 11 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
FY2025 · Form 990, Part III · the three largest programs by expenseUji nutrition services provides qualified elderly or disabled people with hot, nutritious meals delivered to their homes each day. The meals on wheels departments in duval and clay county also deliver frozen and shelf- stable meals when such meals are intended to be eaten on days subsequent to their delivery. There are a varity of ways through which meals are provided to eligble clients. Hot meals are provided at congregrate senior centers and the cathedral residences. A total of 433,147 meals were delivered during the fiscal year ended september 30, 2025
Respite services provide in-home assistance and relief to caregivers of frail, homebound elders aged sixty and over. The intent of respite is to provide family caregivers with a much needed break in order to allow the family unit to continue caring for a homebound elder without becoming ill themselves. The organization provided 77,831 hours of respite services during the fiscal year ended september 30, 2025
Homemaking and personal care services provide in-home assistance to frail, homebound elders aged sixty and over. The intent is to provide direct assistance to clients in meeting their needs for the completion of domestic chores and provide personally attentive tasks that preserve the viability of their home and contribute to their overall health and well beinging. The organization provided 70,221 hours of homemaking and personal care services during the fiscal year ended september 30, 2025
Highest reported compensation
FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| PAST CEO Officer, 4.00 hrs/week | $0 | $306,010 | $44,624 | $350,634 |
| CEO Officer, 4.00 hrs/week | $0 | $162,452 | $52,652 | $215,104 |
| CFO Officer, 4.00 hrs/week | $0 | $159,994 | $15,220 | $175,214 |
| DIR. OF CARE Highest compensated employee, 40.00 hrs/week | $135,073 | $0 | $19,105 | $154,178 |
1 people received more than $100,000 in reportable compensation from Urban Jacksonville (Part VII, line 2).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b11 · 11 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5125
- Volunteers Part I, line 6486
Largest outside contractors
FY2025 · Form 990, Part VII, Section B · businesses only| CAPSTONE HOME HEALTH CARE CAPSTONE HOME HEALTHCARE In-home service | $796,207 |
| COMFORT KEEPERS COMFORT KEEPERS In-home service | $758,898 |
| ADARON FOOD GROUP ADARON FOOD GROUP Meals & deliv. | $738,535 |
| B&E SOLUTIONS B&E SOLUTIONS In home service | $491,601 |
Individuals listed as contractors are left out. 4 contractors were paid more than $100,000 in all.
Private foundation grants it received
1 private foundation reported grants to Urban Jacksonville totaling $525 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Urban Jacksonville's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Urban Jacksonville, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 Urban Jacksonville spent in FY2025, $79.58 went to programs. The full breakdown, from its IRS Form 990:
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Similar-sized charities in this cause
- The Brigid AllianceNew York, NY · revenue $14M · programs 80.1% · FY2025
- Home for Aged Women-Minquadale HomeWilmington, DE · revenue $14M · programs 89.6% · 2025
- Shorefront Ym-Ywha of Brighton- Manhattan BeachBrooklyn, NY · revenue $14M · programs 90.2% · FY2025
- Presbyterian Senior ServicesNew York, NY · revenue $14M · programs 83.4% · FY2025
- Choices for People Center for Citizens With DisabilitiesRolla, MO · revenue $14M · programs 83.8% · FY2025
Questions people ask
How much of Urban Jacksonville's spending goes to programs?
In the fiscal year ending September 30, 2025, Urban Jacksonville reported that 79.6% of its $15.2 million in expenses went to program services, 20.4% to management and general and 0.0% to fundraising (Form 990, Part IX).
How much does Urban Jacksonville pay its top executive?
The largest total compensation Urban Jacksonville reported for one person in the fiscal year ending September 30, 2025 was $350,634, for the role of PAST CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Urban Jacksonville get its money?
Of $13.9 million in revenue in the fiscal year ending September 30, 2025, 33.3% came from contributions and grants (including 29.2% from government grants) and 65.8% from program service revenue (Form 990, Part VIII).
Is Urban Jacksonville a registered charity?
The IRS lists EIN 23-7024899 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- FY2025: Form 990 for the fiscal year ending September 30, 2025, object 202601809349300820 · read the filing · XML
- FY2024: Form 990 for the fiscal year ending September 30, 2024, object 202512119349301636 · read the filing
- FY2023: Form 990 for the fiscal year ending September 30, 2023, object 202422219349300842 · read the filing
- FY2022: Form 990 for the fiscal year ending September 30, 2022, object 202332019349300928 · read the filing
- FY2021: Form 990 for the fiscal year ending September 30, 2021, object 202201949349300430 · read the filing
- FY2020: Form 990 for the fiscal year ending September 30, 2020, object 202121769349300107 · read the filing
All filings for EIN 23-7024899: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.