Memphis Goodwill
Memphis Goodwill reported $54.1 million in revenue and $54.5 million in expenses for calendar year 2025. Of every $100 it spent, $89.97 went to program services, $10.03 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 63.1% of the total. The highest compensation it reported for one person was $464,093 (President/CEO). 4 people received more than $100,000 in reportable compensation. Revenue rose 17% between 2019 and 2025. Source: Form 990, 2025.
Where $100 of spending went
Calendar year 2025 · Form 990, Part IX, line 25 · total expenses $54MFor context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
Calendar year 2025 · Form 990, Part VIII · total revenue $54MThe 990 scorecard · same measures for every charity, no grades
| Measure | 2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 90.0% | 87.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 10.0% | 11.4% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.0% | 0.2% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.00 | $0.02 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 36.4% | 20.6% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 0.0% | 2.4% |
| Program service revenue share Part VIII 2g ÷ 12 | 63.1% | 70.8% |
| Highest reported compensation Part VII-A, columns D–F | $464,093 | $274,992 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 0.85% | 1.18% |
| People paid over $100,000 Part VII, line 2 | 4 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 1.8 | 6.9 |
| Independent voting board members Part VI 1a–1b | 10 of 12 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
2025 · Form 990, Part III · the three largest programs by expenseMemphis Goodwill accepts clothing and other household donated goods from the public and sells these donations in Goodwill community-based retail stores. Revenue from the sale of the donated goods goes directly toward supporting Goodwill's mission of changing the lives of people with disabilities and other barriers to employment through the power of work, education and empowerment
Highest reported compensation
2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| President/CEO Director/trustee, officer, 40.00 hrs/week | $449,957 | $0 | $14,136 | $464,093 |
| SR VP of Operations Highest compensated employee, 40.00 hrs/week | $226,358 | $0 | $10,243 | $236,601 |
| VP of Human Resources Highest compensated employee, 40.00 hrs/week | $123,452 | $0 | $0 | $123,452 |
| VP of Marketing & Communications Highest compensated employee, 40.00 hrs/week | $108,056 | $0 | $0 | $108,056 |
4 people received more than $100,000 in reportable compensation from Memphis Goodwill (Part VII, line 2).
7 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b12 · 10 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 50
Largest outside contractors
2025 · Form 990, Part VII, Section B · businesses only| Ryder Integrated Logistics Transportation of Goods | $2,238,322 |
| United Healthcare Insurance Company Insurance | $1,241,707 |
| CS & L CPAs Accounting Services | $1,227,780 |
| C&K Air and Heating Repairs | $586,696 |
| Century Park Apartments Rent | $378,197 |
Individuals listed as contractors are left out. 39 contractors were paid more than $100,000 in all.
Correct a figure or respond
Every number above is copied from Memphis Goodwill's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Memphis Goodwill, you can publish a response that is linked from this page.
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Of every $100 Memphis Goodwill spent in 2025, $89.97 went to programs. The full breakdown, from its IRS Form 990:
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All human services charities · Largest charities in Tennessee
Questions people ask
How much of Memphis Goodwill's spending goes to programs?
In calendar year 2025, Memphis Goodwill reported that 90.0% of its $54.5 million in expenses went to program services, 10.0% to management and general and 0.0% to fundraising (Form 990, Part IX).
How much does Memphis Goodwill pay its top executive?
The largest total compensation Memphis Goodwill reported for one person in calendar year 2025 was $464,093, for the role of President/CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Memphis Goodwill get its money?
Of $54.1 million in revenue in calendar year 2025, 36.4% came from contributions and grants and 63.1% from program service revenue (Form 990, Part VIII).
Is Memphis Goodwill a registered charity?
The IRS lists EIN 26-3445007 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024, 2025. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- 2025: Form 990 for calendar year 2025, object 202612399349301621 · read the filing
- 2024: Form 990 for calendar year 2024, object 202502209349301605 · read the filing
- 2023: Form 990 for calendar year 2023, object 202413169349304501 · read the filing
- 2022: Form 990 for calendar year 2022, object 202333119349303973 · read the filing
- 2021: Form 990 for calendar year 2021, object 202242159349301219 · read the filing
- 2020: Form 990 for calendar year 2020, object 202111769349301111 · read the filing
- 2019: Form 990 for calendar year 2019, object 202003019349301225 · read the filing
All filings for EIN 26-3445007: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.