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Goodwill Industries of the Valley Works

Roanoke, VA · EIN 27-0953369 · 501(c)(3) · Supporting organization (509(a)(3))
Latest filing: Form 990 for calendar year 2024 (tax year 2024) · View the filing · Correct or respond

Goodwill Industries of the Valley Works reported $104.2 million in revenue and $100.9 million in expenses for calendar year 2024. Of every $100 it spent, $94.67 went to program services, $5.33 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 51.1% of the total. The highest compensation it reported for one person was $340,941 (PRESIDENT & CEO). 2 people received more than $100,000 in reportable compensation. Revenue rose 27% between 2019 and 2024. Source: Form 990, 2024.

Where $100 of spending went

Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $101M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2024 · Form 990, Part VIII · total revenue $104M

The 990 scorecard · same measures for every charity, no grades

2024 filing. Median across 3,614 covered charities in this category, from their latest filings.
Measure2024Median
Program services
Part IX 25(B) ÷ 25(A)
94.7%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
5.3%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.00$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
48.9%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%2.4%
Program service revenue share
Part VIII 2g ÷ 12
51.1%70.8%
Highest reported compensation
Part VII-A, columns D–F
$340,941$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.34%1.18%
People paid over $100,000
Part VII, line 2
26
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
2.66.9
Independent voting board members
Part VI 1a–1b
18 of 18100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2024 · Form 990, Part III · the three largest programs by expense
$92M expenses · 96.7% of program spending · revenue $48M

Donated goods - goodwill collects items that the public no longer needs at community donation centers and sells these items in retail stores that it operates. Donated items that are sold in stores include clothing, shoes, toys, household goods, furniture, small electronics, and various other items. The revenues generated from store sales help to fund the organization's skills training, job placement, and support services to help people achieve their greatest potential. This funding supports both Goodwill Industries of the Valley Works and its parent company Goodwill Industries of the valleys…

$2.0M expenses · 2.0% of program spending · revenue $2.4M

Business services - goodwill provides outsourcing solutions to area businesses in fields such as manufacturing, production and assembly, and custodial. Individuals with disabilities and other barriers to employment work with others in these jobs that are performed at either an area business or at a goodwill facility. Business services not only provides paid work opportunities for individuals in goodwill programs but also provides revenue to support both Goodwill Industries of the Valley Works and its parent company Goodwill Industries of the valleys, inc

$1.2M expenses · 1.2% of program spending · revenue $3.4M

Salvage - if donated items that are collected by the organization (see 4a above) cannot be sold in the retail stores, goodwill makes every effort to recycle these items through third-party companies. These items are sold on a per pound basis to these companies, which in turn recycle or reuse the product. Goodwill salvage operations provides critical revenues to support goodwill programs and both Goodwill Industries of the Valley Works and its parent company Goodwill Industries of the valleys, inc

Highest reported compensation

2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PRESIDENT & CEO
Officer, 1.00 hrs/week
$0$316,152$24,789$340,941
CHIEF FINANCIAL OFFICER
Officer, 1.00 hrs/week
$0$218,988$21,686$240,674
CHIEF OPERATIONS OFFICER
Officer, 40.00 hrs/week
$222,425$0$14,867$237,292
CHIEF TRANSFORMATION OFFICER
Officer, 1.00 hrs/week
$0$221,047$10,572$231,619
VICE PRESIDENT, BUSINESS OPTIMIZATION
Officer, 40.00 hrs/week
$150,148$0$4,596$154,744
SENIOR VICE PRESIDENT
Officer, 1.00 hrs/week
$0$148,129$4,444$152,573
CHIEF PEOPLE OFFICER
Officer, 1.00 hrs/week
$0$145,035$4,252$149,287
SENIOR NETWORK ENGINEER
Highest compensated employee, 1.00 hrs/week
$0$123,366$14,778$138,144

2 people received more than $100,000 in reportable compensation from Goodwill Industries of the Valley Works (Part VII, line 2). Compensation of current officers, directors and key employees totaled $392K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$50M$100M$150M$200M201920202021202220232024$104M$101M
FilingRevenueExpensesProgramsNet assetsTop pay
2024 ⓘ$104M$101M94.7%$22M$340,941
2023 ⓘ$106M$106M94.9%$19M$298,644
2022 ⓘ$109M$104M94.5%$19M$271,064
2021 ⓘ$106M$98M94.5%$14M$203,144
2020 ⓘ$74M$76M95.0%$6.3M$327,351
2019 ⓘ$82M$79M94.5%$9.2M$303,181

Governance answers, as filed

2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b18 · 18 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 51,420

Largest outside contractors

2024 · Form 990, Part VII, Section B · businesses only
MERCHANTS DISTRIBUTORS LLC
Freight services
$2,003,500
MTAP INVESTMENTS LLC
Rent
$587,769
PTAP INVESTMENTS LLC
Rent
$578,777
TAP INVESTMENTS LLC
Rent
$568,756
WASTE MANAGEMENT OF BLUE RIDGE
Garbage services
$533,958

Individuals listed as contractors are left out. 40 contractors were paid more than $100,000 in all.

Correct a figure or respond

Every number above is copied from Goodwill Industries of the Valley Works's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Goodwill Industries of the Valley Works, you can publish a response that is linked from this page.

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Questions people ask

How much of Goodwill Industries of the Valley Works's spending goes to programs?

In calendar year 2024, Goodwill Industries of the Valley Works reported that 94.7% of its $100.9 million in expenses went to program services, 5.3% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Goodwill Industries of the Valley Works pay its top executive?

The largest total compensation Goodwill Industries of the Valley Works reported for one person in calendar year 2024 was $340,941, for the role of PRESIDENT & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Goodwill Industries of the Valley Works get its money?

Of $104.2 million in revenue in calendar year 2024, 48.9% came from contributions and grants and 51.1% from program service revenue (Form 990, Part VIII).

Is Goodwill Industries of the Valley Works a registered charity?

The IRS lists EIN 27-0953369 as a 501(c)(3) organization (supporting organization (509(a)(3))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2024: Form 990 for calendar year 2024, object 202513189349303506 · read the filing · XML
  • 2023: Form 990 for calendar year 2023, object 202433169349304018 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202333109349300898 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202243189349309059 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202111349349301916 · read the filing
  • 2019: Form 990 for calendar year 2019, object 202032319349300708 · read the filing

All filings for EIN 27-0953369: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.