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Incharge Debt Solutions

Orlando, FL · EIN 33-0770440 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for calendar year 2024 (tax year 2024) · View the filing · Correct or respond

Incharge Debt Solutions reported $15.0 million in revenue and $15.0 million in expenses for calendar year 2024. Of every $100 it spent, $93.10 went to program services, $6.68 to management and general costs and $0.22 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 66.9% of the total. The highest compensation it reported for one person was $414,755 (PRESIDENT & CEO). 5 people received more than $100,000 in reportable compensation. Revenue fell 14% between 2020 and 2024. Source: Form 990, 2024.

Where $100 of spending went

Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $15M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2024 · Form 990, Part VIII · total revenue $15M

Investment income was negative: −$418K. The bar shows the positive sources only.

The 990 scorecard · same measures for every charity, no grades

2024 filing. Median across 3,614 covered charities in this category, from their latest filings.
Measure2024Median
Program services
Part IX 25(B) ÷ 25(A)
93.1%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
6.7%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.2%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.01$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
35.9%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
3.1%2.4%
Program service revenue share
Part VIII 2g ÷ 12
66.9%70.8%
Highest reported compensation
Part VII-A, columns D–F
$414,755$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
2.76%1.18%
People paid over $100,000
Part VII, line 2
56
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
4.96.9
Independent voting board members
Part VI 1a–1b
6 of 6100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2024 · Form 990, Part III · the three largest programs by expense
$9.3M expenses · 66.6% of program spending · grants $172 · revenue $11,750

Credit counseling and education - this program assists consumers in managing their personal finances through the provision of solutions-based credit counseling, budget planning, and financial educational materials. Solutions-based counseling is designed to find the right solution for each debt distressed consumer. Nearly 62,430 financially distressed individuals received credit counseling, and financial educational materials during 2024. Financial educational materials assist consumers in acquiring and improving money management skills and managing credit. Credit counseling services are…

$3.8M expenses · 27.4% of program spending · grants $98 · revenue $9.2M

Debt management - ids offers debt management programs to assist consumers in paying off their unsecured debts and to better manage their financial obligations in the future. Ids processes debt payments, attempts to secure a reduction in interest rates, and attempts to establish affordable monthly payments on the clients' behalf. Clients are provided initial and continuing educational assistance through financial educational materials and guidance in financial matters as determined by their needs

$498K expenses · 3.6% of program spending · grants $14 · revenue $682K

Housing counseling and education - ids is a local U.S. Department of housing and urban development ("hud") approved agency in the state of florida and a member of the national foundation for credit counseling ("nfcc"), which enables ids to serve consumers on a nationwide basis. Housing counseling services include foreclosure prevention counseling, homebuyer education, and pre-purchase homebuyer counseling. Foreclosure prevention counseling is designed to provide existing borrowers with information and assistance needed to avoid foreclosure. Program highlights include budget planning…

$346K all other programs (line 4d)

Highest reported compensation

2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PRESIDENT & CEO
Officer, 49.00 hrs/week
$388,723$0$26,032$414,755
EDUCATION & DIGITAL MARKETING
Key employee, 36.00 hrs/week
$0$197,878$29,148$227,026
AS OF AUG., DIR. OF ACCTG. & FINANCE
Officer, 45.00 hrs/week
$0$174,751$30,192$204,943
AND VP OF OPERATIONS UNTIL JUNE
Officer, 45.00 hrs/week
$184,601$0$10,120$194,721
DIRECTOR OF QUALITY AND COMPLIANCE
Highest compensated employee, 32.00 hrs/week
$158,478$0$29,161$187,639
DIR. OF HUMAN RESOURCES
Key employee, 41.00 hrs/week
$0$168,394$6,092$174,486
DIRECTOR OF IT INFRASTRUCTURE
Highest compensated employee, 45.00 hrs/week
$0$149,443$17,248$166,691
VP OF RELATIONSHIP UNTIL AUGUST
Officer, 32.00 hrs/week
$0$147,640$18,856$166,496

5 people received more than $100,000 in reportable compensation from Incharge Debt Solutions (Part VII, line 2). Compensation of current officers, directors and key employees totaled $1.3M (Part IX, line 5).

5 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$5.0M$10M$15M$20M20202021202220232024$15M$15M
FilingRevenueExpensesProgramsNet assetsTop pay
2024 ⓘ$15M$15M93.1%$6.2M$414,755
2023 ⓘ$14M$16M93.0%$6.1M$239,213
2022 ⓘ$14M$15M91.3%$7.4M$448,979
2021 ⓘ$18M$14M91.8%$9.0M$448,374
2020 ⓘ$18M$17M92.4%$5.9M$488,570

Governance answers, as filed

2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b6 · 6 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aNo
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5110
  • Volunteers Part I, line 61

Largest outside contractors

2024 · Form 990, Part VII, Section B · businesses only
GOOGLE LLC
Public service announcements
$1,144,317
NATIONAL DEBT RELIEF LLC
Marketing services
$756,405
NFCC
Management services
$255,768
KNUCKLEPUCK HOLDING LLC
Consultants
$190,238
DISRUPTIVE ADVERTISING INC
Management services
$118,500

Individuals listed as contractors are left out. 5 contractors were paid more than $100,000 in all.

Private foundation grants it received

1 private foundation reported grants to Incharge Debt Solutions totaling $40 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Incharge Debt Solutions's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Incharge Debt Solutions, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Florida

Questions people ask

How much of Incharge Debt Solutions's spending goes to programs?

In calendar year 2024, Incharge Debt Solutions reported that 93.1% of its $15.0 million in expenses went to program services, 6.7% to management and general and 0.2% to fundraising (Form 990, Part IX).

How much does Incharge Debt Solutions pay its top executive?

The largest total compensation Incharge Debt Solutions reported for one person in calendar year 2024 was $414,755, for the role of PRESIDENT & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Incharge Debt Solutions get its money?

Of $15.0 million in revenue in calendar year 2024, 35.9% came from contributions and grants (including 3.1% from government grants) and 66.9% from program service revenue (Form 990, Part VIII).

Is Incharge Debt Solutions a registered charity?

The IRS lists EIN 33-0770440 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2024: Form 990 for calendar year 2024, object 202522949349300017 · read the filing · XML
  • 2023: Form 990 for calendar year 2023, object 202402579349300920 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202312849349301531 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202222629349300637 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202111539349300026 · read the filing

All filings for EIN 33-0770440: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.