Goodwill Industries of Greater Cleveland and East Central Ohio
Goodwill Industries of Greater Cleveland and East Central Ohio reported $54.0 million in revenue and $53.6 million in expenses for calendar year 2025. Of every $100 it spent, $89.00 went to program services, $10.78 to management and general costs and $0.22 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 81.7% of the total. The highest compensation it reported for one person was $438,738 (PRESIDENT & CEO). 7 people received more than $100,000 in reportable compensation. Revenue rose 41% between 2019 and 2025. Source: Form 990, 2025.
Where $100 of spending went
Calendar year 2025 · Form 990, Part IX, line 25 · total expenses $54MFor context, the median across 2,433 covered unclassified charities: $88.27 programs, $11.68 management, $0.05 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
Calendar year 2025 · Form 990, Part VIII · total revenue $54MThe 990 scorecard · same measures for every charity, no grades
| Measure | 2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 89.0% | 86.7% |
| Management & general Part IX 25(C) ÷ 25(A) | 10.8% | 11.5% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.2% | 0.0% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.01 | $0.01 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 17.1% | 29.9% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 4.4% | 3.8% |
| Program service revenue share Part VIII 2g ÷ 12 | 81.7% | 58.9% |
| Highest reported compensation Part VII-A, columns D–F | $438,738 | $301,601 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 0.82% | 1.38% |
| People paid over $100,000 Part VII, line 2 | 7 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 8.2 | 6.8 |
| Independent voting board members Part VI 1a–1b | 13 of 13 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
2025 · Form 990, Part III · the three largest programs by expenseThrift store - collection and processing of used goods. Provides work stations, training and employment for persons in vocational rehabilitation and other programs
Mission services - provides vocational training and assists individuals with obtaining and maintaing employment and independent living. This includes training in computer skills, parenting and literary services. Estimated number of individuals served in 2025: 16,282
Highest reported compensation
2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| PRESIDENT & CEO Officer, 40.00 hrs/week | $423,770 | $0 | $14,968 | $438,738 |
| COO Officer, 40.00 hrs/week | $245,508 | $0 | $22,264 | $267,772 |
| CFO, ASST. TREASURER Officer, 40.00 hrs/week | $203,918 | $0 | $21,676 | $225,594 |
| VP OF RETAIL Highest compensated employee, 40.00 hrs/week | $149,405 | $0 | $24,352 | $173,757 |
| VP OF DIVERSITY, EQUITY & INCLUSION Highest compensated employee, 40.00 hrs/week | $130,291 | $0 | $12,589 | $142,880 |
| VP OF MARKETING AND DEVELOPMENT Highest compensated employee, 40.00 hrs/week | $123,420 | $0 | $3,117 | $126,537 |
| DIR. OF FINANCE Highest compensated employee, 40.00 hrs/week | $108,395 | $0 | $14,776 | $123,171 |
| EXECUTIVE DIRECTOR Officer, 1.00 hrs/week | $0 | $77,762 | $24,315 | $102,077 |
7 people received more than $100,000 in reportable compensation from Goodwill Industries of Greater Cleveland and East Central Ohio (Part VII, line 2). Compensation of current officers, directors and key employees totaled $664K (Part IX, line 5).
7 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b13 · 13 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4Yes
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 52,162
Largest outside contractors
2025 · Form 990, Part VII, Section B · businesses only| M-ST CLAIR LLC Landlord / property mgmt | $832,833 |
| J J & W X LTD Landlord / property mgmt | $472,493 |
| JB HARRISON PROPERTIES LLC Landlord / property mgmt | $464,917 |
| CS CENTER LLC Landlord / property mgmt | $413,222 |
| HIGHLAND PARK TRANSPORTATION LLC Landlord / property mgmt | $337,925 |
Individuals listed as contractors are left out. 25 contractors were paid more than $100,000 in all.
Private foundation grants it received
1 private foundation reported grants to Goodwill Industries of Greater Cleveland and East Central Ohio totaling $118 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Goodwill Industries of Greater Cleveland and East Central Ohio's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Goodwill Industries of Greater Cleveland and East Central Ohio, you can publish a response that is linked from this page.
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Of every $100 Goodwill Industries of Greater Cleveland and East Central Ohio spent in 2025, $89.00 went to programs. The full breakdown, from its IRS Form 990:
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Questions people ask
How much of Goodwill Industries of Greater Cleveland and East Central Ohio's spending goes to programs?
In calendar year 2025, Goodwill Industries of Greater Cleveland and East Central Ohio reported that 89.0% of its $53.6 million in expenses went to program services, 10.8% to management and general and 0.2% to fundraising (Form 990, Part IX).
How much does Goodwill Industries of Greater Cleveland and East Central Ohio pay its top executive?
The largest total compensation Goodwill Industries of Greater Cleveland and East Central Ohio reported for one person in calendar year 2025 was $438,738, for the role of PRESIDENT & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Goodwill Industries of Greater Cleveland and East Central Ohio get its money?
Of $54.0 million in revenue in calendar year 2025, 17.1% came from contributions and grants (including 4.4% from government grants) and 81.7% from program service revenue (Form 990, Part VIII).
Is Goodwill Industries of Greater Cleveland and East Central Ohio a registered charity?
The IRS lists EIN 34-0909974 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024, 2025. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- 2025: Form 990 for calendar year 2025, object 202612449349301761 · read the filing
- 2024: Form 990 for calendar year 2024, object 202512469349301661 · read the filing
- 2023: Form 990 for calendar year 2023, object 202442369349301254 · read the filing
- 2022: Form 990 for calendar year 2022, object 202313009349300941 · read the filing
- 2021: Form 990 for calendar year 2021, object 202213009349300141 · read the filing
- 2020: Form 990 for calendar year 2020, object 202133019349302058 · read the filing
- 2019: Form 990 for calendar year 2019, object 202043079349301359 · read the filing
All filings for EIN 34-0909974: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.