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Hospice of the Western Reserve

Cleveland, OH · EIN 34-1256377 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for calendar year 2024 (tax year 2024) · View the filing · Correct or respond

Hospice of the Western Reserve reported $100.5 million in revenue and $95.6 million in expenses for calendar year 2024. Of every $100 it spent, $80.80 went to program services, $17.81 to management and general costs and $1.39 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 85.0% of the total. The highest compensation it reported for one person was $632,953 (PRESIDENT & CEO). Revenue rose 28% between 2019 and 2024. Source: Form 990, 2024.

Where $100 of spending went

Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $96M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2024 · Form 990, Part VIII · total revenue $101M

The 990 scorecard · same measures for every charity, no grades

2024 filing. Median across 3,614 covered charities in this category, from their latest filings.
Measure2024Median
Program services
Part IX 25(B) ÷ 25(A)
80.8%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
17.8%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
1.4%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.15$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
8.9%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%2.4%
Program service revenue share
Part VIII 2g ÷ 12
85.0%70.8%
Highest reported compensation
Part VII-A, columns D–F
$632,953$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.66%1.18%
People paid over $100,000
Part VII, line 2
06
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
12.56.9
Independent voting board members
Part VI 1a–1b
22 of 22100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2024 · Form 990, Part III · the three largest programs by expense
$77M expenses · 100.0% of program spending · revenue $87M

Hospice care services are about providing people (adults and children) with a life-limiting illness, and their families with choices and dignity. Care is provided wherever the patients live; in their home, in a hospital, assisted living/long-term care facility or at two hospice house residential facilities. In 2024, Hospice of Western Reserve provided 325,815 patient days. Care is provided by a team of paid staff and volunteers who are available 24-hours a-day, seven days a week. Additionally, bereavement services are provided for families for more than a year following the loss of a loved one

Highest reported compensation

2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PRESIDENT & CEO
Officer, 3.00 hrs/week
$0$596,502$36,451$632,953
CHIEF MEDICAL DIRECTOR
Highest compensated employee, 40.00 hrs/week
$0$343,082$35,461$378,543
ASSISTANT MEDICAL DIRECTOR
Highest compensated employee, 40.00 hrs/week
$0$317,632$32,486$350,118
CHIEF FINANCIAL OFFICER
Officer, 3.00 hrs/week
$0$291,213$18,550$309,763
HOSPICE MEDICAL DIRECTOR
Highest compensated employee, 20.00 hrs/week
$0$270,815$33,330$304,145
ASSOCIATE MEDICAL DIRECTOR
Highest compensated employee, 40.00 hrs/week
$0$287,615$5,443$293,058
CHIEF CLINICAL OFFICER
Officer, 40.00 hrs/week
$0$259,207$30,588$289,795
ASSOCIATE MEDICAL DIRECTOR
Highest compensated employee, 40.00 hrs/week
$0$248,747$32,736$281,483

0 people received more than $100,000 in reportable compensation from Hospice of the Western Reserve (Part VII, line 2).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$50M$100M$150M$200M201920202021202220232024$101M$96M
FilingRevenueExpensesProgramsNet assetsTop pay
2024 ⓘ$101M$96M80.8%$100M$632,953
2023 ⓘ$88M$87M79.5%$93M$569,828
2022 ⓘ$83M$81M80.0%$87M$523,118
2021 ⓘ$84M$76M72.3%$93M$503,078
2020 ⓘ$79M$73M72.9%$86M$488,936
2019 ⓘ$79M$79M75.7%$77M$520,426

Governance answers, as filed

2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b22 · 22 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aNo
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 50
  • Volunteers Part I, line 61,221

Largest outside contractors

2024 · Form 990, Part VII, Section B · businesses only
GREAT LAKES CRUSHING
New ipu construction
$1,130,049
NETRIX LLC
It consultant
$330,946
DRUMMOND UNIFORM SERVICE LLC
Ipu laundry service
$265,719
COMMUNITY COUNSELING SERVICE CO LLC
Fundraising campaign management for new
$205,027
CPI CONSULTING
Contracted is services
$166,510

Individuals listed as contractors are left out. 10 contractors were paid more than $100,000 in all.

Private foundation grants it received

56 private foundations reported grants to Hospice of the Western Reserve totaling $1.6M on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Hospice of the Western Reserve's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Hospice of the Western Reserve, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Ohio

Questions people ask

How much of Hospice of the Western Reserve's spending goes to programs?

In calendar year 2024, Hospice of the Western Reserve reported that 80.8% of its $95.6 million in expenses went to program services, 17.8% to management and general and 1.4% to fundraising (Form 990, Part IX).

How much does Hospice of the Western Reserve pay its top executive?

The largest total compensation Hospice of the Western Reserve reported for one person in calendar year 2024 was $632,953, for the role of PRESIDENT & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Hospice of the Western Reserve get its money?

Of $100.5 million in revenue in calendar year 2024, 8.9% came from contributions and grants and 85.0% from program service revenue (Form 990, Part VIII).

Is Hospice of the Western Reserve a registered charity?

The IRS lists EIN 34-1256377 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2024: Form 990 for calendar year 2024, object 202533169349308478 · read the filing · XML
  • 2023: Form 990 for calendar year 2023, object 202423209349315882 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202303199349313575 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202223199349319967 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202103199349320820 · read the filing
  • 2019: Form 990 for calendar year 2019, object 202023219349317297 · read the filing

All filings for EIN 34-1256377: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.