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Crossroads Health

Mentor, OH · EIN 34-1458441 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Crossroads Health reported $24.6 million in revenue and $26.4 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $92.44 went to program services, $6.64 to management and general costs and $0.92 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 57.0% of the total. Government grants made up 25.0%. The highest compensation it reported for one person was $313,673 (MEDICAL DIRECTOR). 14 people received more than $100,000 in reportable compensation. Revenue rose 21% between FY2021 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $26M

For context, the median across 864 covered mental health & crisis intervention charities: $86.13 programs, $13.87 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $25M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 864 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
92.4%85.2%
Management & general
Part IX 25(C) ÷ 25(A)
6.6%13.7%
Fundraising
Part IX 25(D) ÷ 25(A)
0.9%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.04$0.00
Contributions & grants share of revenue
Part VIII 1h ÷ 12
26.6%26.4%
Government grants share of revenue
Part VIII 1e ÷ 12
25.0%14.5%
Program service revenue share
Part VIII 2g ÷ 12
57.0%69.3%
Highest reported compensation
Part VII-A, columns D–F
$313,673$324,111
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
1.19%1.28%
People paid over $100,000
Part VII, line 2
148
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
6.56.2
Independent voting board members
Part VI 1a–1b
14 of 14100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$7.2M expenses · 29.4% of program spending · revenue $7.8M

Crossroads' health center provides an integrated approach which includes comprehensive physical health care and a pharmacy to complement our behavioral health care with 24-hour access to medical and behavioral health crisis care, all in one convenient place. Our goal is to meet client needs and preferences in the delivery of high-quality, high-value health care with better outcomes; offering management of acute and chronic illness, well visits and exams, preventative screenings and laboratory testing, vaccinations, and other specialty services

$4.3M expenses · 17.4% of program spending · revenue $3.5M

Crossroads' school services provides a continuum of behavioral health services within educational settings across lake county as well as at our on-site day treatment facility in response to needs identified by the school district or building representatives. The goal of these services is to enhance the culture in the educational settings to support the overall wellbeing of all students and staff while providing targeted prevention and intervention for identified groups and individuals toward reduction of symptoms or struggles. Crossroads Health's philosophy to school based services is to…

$3.5M expenses · 14.2% of program spending · revenue $3.1M

Crosssroads provides outpatient services to children, adolescents, and adults presenting a wide range of emotional disturbances and mental health diagnoses. Services consist of a series of structured interactions between client and provider focused on attaining the mutually-defined goals described in the client's individualized treatment plan. Active involvement of parents and other family members is a crucial element of effective counseling services. While much of our counseling is office-based, we also provide services in clients' homes, schools and other settings. Our specialized services…

$9.5M all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
MEDICAL DIRECTOR
Key employee, 40.00 hrs/week
$293,587$0$20,086$313,673
PSYCHIATRIC NURSE PRACTITI
Highest compensated employee, 40.00 hrs/week
$149,031$0$22,197$171,228
PSYCHIATRIC NURSE PRACTITI
Highest compensated employee, 40.00 hrs/week
$146,116$0$24,075$170,191
CHIEF OPERATING OFFICER
Highest compensated employee, 40.00 hrs/week
$143,724$0$21,975$165,699
PSYCHIATRIC NURSE PRACTITI
Highest compensated employee, 40.00 hrs/week
$128,979$0$22,013$150,992
CHIEF EXECUTIVE OFFICER
Officer, 40.00 hrs/week
$130,997$0$16,350$147,347
SENIOR DIRECTOR OF TECHNOLOGY
Highest compensated employee, 40.00 hrs/week
$118,416$0$5,338$123,754
CHIEF FINANCIAL OFFICER
Officer, 40.00 hrs/week
$116,345$0$6,033$122,378

14 people received more than $100,000 in reportable compensation from Crossroads Health (Part VII, line 2). Compensation of current officers, directors and key employees totaled $413K (Part IX, line 5).

5 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40MFY2021FY2022FY2023FY2024FY2025$25M$26M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$25M$26M92.4%$14M$313,673
FY2024 ⓘ$22M$26M89.9%$16M$301,223
FY2023 ⓘ$28M$29M82.3%$18M$297,772
FY2022 ⓘ$21M$23M85.6%$16M$284,321
FY2021 ⓘ$20M$18M85.1%$14M$276,195

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b14 · 14 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aNo
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5372
  • Volunteers Part I, line 6136

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
PHARMACY HEALTHCARE SOLUTIONS
Contract pharmacy management
$519,783
UNIVERSITY HOSPITALS
Medical staffing
$317,725
HEALTHLAND HOSPITALITY GROUP
Hospitality services
$205,908
INFOCLOUD LLC
I.t. Management
$159,915
FROM BETTER TO BEST
Housekeeping services
$118,855

Individuals listed as contractors are left out. 6 contractors were paid more than $100,000 in all.

Private foundation grants it received

6 private foundations reported grants to Crossroads Health totaling $46,100 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Crossroads Health's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Crossroads Health, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All mental health & crisis intervention charities · Largest charities in Ohio

Questions people ask

How much of Crossroads Health's spending goes to programs?

In the fiscal year ending June 30, 2025, Crossroads Health reported that 92.4% of its $26.4 million in expenses went to program services, 6.6% to management and general and 0.9% to fundraising (Form 990, Part IX).

How much does Crossroads Health pay its top executive?

The largest total compensation Crossroads Health reported for one person in the fiscal year ending June 30, 2025 was $313,673, for the role of MEDICAL DIRECTOR (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Crossroads Health get its money?

Of $24.6 million in revenue in the fiscal year ending June 30, 2025, 26.6% came from contributions and grants (including 25.0% from government grants) and 57.0% from program service revenue (Form 990, Part VIII).

Is Crossroads Health a registered charity?

The IRS lists EIN 34-1458441 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202631359349305293 · read the filing
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202531339349301508 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202421359349302007 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202301359349309270 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202211339349304901 · read the filing

All filings for EIN 34-1458441: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.