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Mental Health Services for Homeless Persons

Also known as Frontline Service

Cleveland, OH · EIN 34-1607734 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Mental Health Services for Homeless Persons reported $30.0 million in revenue and $29.2 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $88.95 went to program services, $9.67 to management and general costs and $1.38 to fundraising. Its largest source of revenue was contributions and grants: 91.0% of the total. Government grants made up 90.1%. The highest compensation it reported for one person was $176,765 (CRSIS INTERVENTION SPECIALIST). 9 people received more than $100,000 in reportable compensation. Revenue rose 9% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $29M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $30M

Other revenue was negative: −$40,580. The bar shows the positive sources only.

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
88.9%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
9.7%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
1.4%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.01$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
91.0%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
90.1%2.4%
Program service revenue share
Part VIII 2g ÷ 12
9.0%70.8%
Highest reported compensation
Part VII-A, columns D–F
$176,765$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.61%1.18%
People paid over $100,000
Part VII, line 2
96
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
2.96.9
Independent voting board members
Part VI 1a–1b
16 of 16100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$14M expenses · 55.4% of program spending · revenue $1.2M

Homeless Services include operations for cuyahoga county's coordinated entry system, the entry point for all Homeless Services in cuyahoga county; case management, supported employment and other supportive services for adults living in permanent supportive housing; street outreach; and case management, housing planning, and other services at gateway men's shelter, north point temporary housing, and for individuals returning to the community after incarceration. During fiscal year 2025, this program served 5,461 individuals

$10M expenses · 40.1% of program spending · revenue $386K

Crisis services include 24/7 hotline support by phone, text, and chat to our direct number and through the 988 suicide prevention services; in-person assessments through the adult mobile crisis, child response, and children who witness violence teams; and short-term, residential crisis stabilization services. During fiscal year 2025, this program served 21,473 individuals

$792K expenses · 3.0% of program spending · revenue $497K

Psychiatric and nursing services for adults with severe mental illness who are homeless or have a history of chronic homelessness. Services are provided at frontline's integrated care clinic and through outreach at community-based locations. During fiscal year 2025, this program served 1,734 individuals

$387K all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CRSIS INTERVENTION SPECIALIST
Highest compensated employee, 40.00 hrs/week
$164,122$0$12,643$176,765
EXECUTIVE DIRECTOR
Officer, 50.00 hrs/week
$160,407$0$12,638$173,045
CFO
Officer, 50.00 hrs/week
$109,105$0$26,222$135,327
PROGRAM MANAGER
Highest compensated employee, 40.00 hrs/week
$106,909$0$28,286$135,195
COO
Officer, 50.00 hrs/week
$123,534$0$11,629$135,163
NURSE PRACTITIONER
Highest compensated employee, 40.00 hrs/week
$107,908$0$19,122$127,030
NURSE PRACTITIONER
Highest compensated employee, 40.00 hrs/week
$105,924$0$20,657$126,581
FORMER CFO (THROUGH 4/30/24)
Former, 50.00 hrs/week
$102,355$0$20,520$122,875

9 people received more than $100,000 in reportable compensation from Mental Health Services for Homeless Persons (Part VII, line 2). Compensation of current officers, directors and key employees totaled $444K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40MFY2020FY2021FY2022FY2023FY2024FY2025$30M$29M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$30M$29M88.9%$7.1M$176,765
FY2024 ⓘ$29M$29M89.5%$6.3M$175,341
FY2023 ⓘ$30M$30M88.5%$6.3M$185,424
FY2022 ⓘ$29M$28M89.2%$6.6M$197,662
FY2021 ⓘ$28M$28M93.4%$5.3M$231,286
FY2020 ⓘ$27M$27M91.8%$5.1M$232,671

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b16 · 16 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aNo
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5317
  • Volunteers Part I, line 6263

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
FIT TECHNOLOGIES
Outsourced it provider
$470,474
ROYCE US PROTECTION SERVICE LLC
Security firm
$420,152
LUTHERAN METROPOLITAN MINISTRY
Food provider at northpoint
$164,961
SECURITAS SECURITY SERVICES USA INC
Security firm
$153,477
UNIVERSITY HOSPITAL
Outsourced psychiatric service provider
$129,875

Individuals listed as contractors are left out. 13 contractors were paid more than $100,000 in all.

Private foundation grants it received

3 private foundations reported grants to Mental Health Services for Homeless Persons totaling $27,203 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Mental Health Services for Homeless Persons's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Mental Health Services for Homeless Persons, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Ohio

Questions people ask

How much of Mental Health Services for Homeless Persons's spending goes to programs?

In the fiscal year ending June 30, 2025, Mental Health Services for Homeless Persons reported that 88.9% of its $29.2 million in expenses went to program services, 9.7% to management and general and 1.4% to fundraising (Form 990, Part IX).

How much does Mental Health Services for Homeless Persons pay its top executive?

The largest total compensation Mental Health Services for Homeless Persons reported for one person in the fiscal year ending June 30, 2025 was $176,765, for the role of CRSIS INTERVENTION SPECIALIST (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Mental Health Services for Homeless Persons get its money?

Of $30.0 million in revenue in the fiscal year ending June 30, 2025, 91.0% came from contributions and grants (including 90.1% from government grants) and 9.0% from program service revenue (Form 990, Part VIII).

Is Mental Health Services for Homeless Persons a registered charity?

The IRS lists EIN 34-1607734 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202641359349301129 · read the filing
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202521359349313012 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202421359349301837 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202321359349307582 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202241319349303264 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202111189349301716 · read the filing

All filings for EIN 34-1607734: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.