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Human Service Center
Human Service Center reported $22.5 million in revenue and $20.2 million in expenses for calendar year 2024. Of every $100 it spent, $97.38 went to program services, $2.62 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 60.2% of the total. Government grants made up 30.3%. The highest compensation it reported for one person was $2,348,482 (Officer - President & CEO). 4 people received more than $100,000 in reportable compensation. Revenue rose 49% between 2020 and 2024. Source: Form 990, 2024.
Where $100 of spending went
Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $20MFor context, the median across 864 covered mental health & crisis intervention charities: $86.13 programs, $13.87 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
Calendar year 2024 · Form 990, Part VIII · total revenue $23MThe 990 scorecard · same measures for every charity, no grades
| Measure | 2024 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 97.4% | 85.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 2.6% | 13.7% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.0% | 0.0% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.00 | $0.00 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 34.6% | 26.4% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 30.3% | 14.5% |
| Program service revenue share Part VIII 2g ÷ 12 | 60.2% | 69.3% |
| Highest reported compensation Part VII-A, columns D–F | $2,348,482 | $324,111 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 11.63% | 1.28% |
| People paid over $100,000 Part VII, line 2 | 4 | 8 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 18.3 | 6.2 |
| Independent voting board members Part VI 1a–1b | 8 of 9 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
2024 · Form 990, Part III · the three largest programs by expenseMental health and substance abuse services. Human Service Center is an important element of the healthcare delivery system for peoria, illinois and surrounding counties. It is committed to providing quality healthcare and to using its resources to the greatest community benefit. Services include: mental health treatment, substance abuse treatment/prevention, and rrc programs. Human Service Center served 6,131 unique individuals in 2024, providing 164,398 services to the various populations including 22,735 bed days and 141,663 outpatient services. Human Service Center's community-based…
Highest reported compensation
2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| Officer - President & CEO Officer, 0.5 hrs/week | $0 | $2,298,226 | $50,256 | $2,348,482 |
| Officer - President, Carle Health Regions // EVP, Chief Operating Officer Officer, 1.0 hrs/week | $0 | $1,418,629 | $333,703 | $1,752,332 |
| Officer - EVP, Chief Finance & Strategy Officer Officer, 1.0 hrs/week | $0 | $1,175,110 | $332,566 | $1,507,676 |
| Officer - EVP, Chief Medical Officer Officer, 1.0 hrs/week | $0 | $1,091,552 | $41,194 | $1,132,746 |
| EVP, Chief Human Resources Officer Key employee, 1.0 hrs/week | $0 | $878,588 | $105,168 | $983,756 |
| Officer - President, Carle Health - West Region Officer, 1.0 hrs/week | $0 | $712,994 | $117,438 | $830,432 |
| BOARD MEMBER // Assoc Chief Medical Officer, BroMenn & Eureka Director/trustee, 0.1 hrs/week | $0 | $619,107 | $57,598 | $676,705 |
| VP, Finance - West Region Officer, 1.0 hrs/week | $0 | $375,119 | $72,807 | $447,926 |
4 people received more than $100,000 in reportable compensation from Human Service Center (Part VII, line 2).
5 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b9 · 8 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aNo
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2Yes
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5274
Largest outside contractors
2024 · Form 990, Part VII, Section B · businesses only| VONACHEN GROUP INC Janitorial services | $240,570 |
| GMS MEDICAL STAFFING INC Medical staffing | $157,474 |
| PJ HOERR INC Contracting | $154,497 |
| ROBERT YOUNG CENTER Consulting | $127,133 |
| CHESTNUT HEALTH SYSTEMS INC consulting | $122,782 |
Individuals listed as contractors are left out. 5 contractors were paid more than $100,000 in all.
Private foundation grants it received
1 private foundation reported grants to Human Service Center totaling $16 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Human Service Center's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Human Service Center, you can publish a response that is linked from this page.
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Of every $100 Human Service Center spent in 2024, $97.38 went to programs. The full breakdown, from its IRS Form 990:
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All mental health & crisis intervention charities · Largest charities in Illinois
Questions people ask
How much of Human Service Center's spending goes to programs?
In calendar year 2024, Human Service Center reported that 97.4% of its $20.2 million in expenses went to program services, 2.6% to management and general and 0.0% to fundraising (Form 990, Part IX).
How much does Human Service Center pay its top executive?
The largest total compensation Human Service Center reported for one person in calendar year 2024 was $2,348,482, for the role of Officer - President & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Human Service Center get its money?
Of $22.5 million in revenue in calendar year 2024, 34.6% came from contributions and grants (including 30.3% from government grants) and 60.2% from program service revenue (Form 990, Part VIII).
Is Human Service Center a registered charity?
The IRS lists EIN 37-1004882 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- 2024: Form 990 for calendar year 2024, object 202513189349316031 · read the filing · XML
- 2023: Form 990 for calendar year 2023, object 202433209349324163 · read the filing
- 2022: Form 990 for calendar year 2022, object 202323189349307322 · read the filing
- 2021: Form 990 for calendar year 2021, object 202233189349305603 · read the filing
- 2020: Form 990 for calendar year 2020, object 202113179349302421 · read the filing
All filings for EIN 37-1004882: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.