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Senior Services

Also known as Milestone Senior Services

Kalamazoo, MI · EIN 38-1747660 · 501(c)(3) · Publicly supported organization (509(a)(2))
Latest filing: Form 990 for the fiscal year ending September 30, 2025 (tax year 2024) · View the filing · Correct or respond

Senior Services reported $22.7 million in revenue and $21.9 million in expenses for the fiscal year ending September 30, 2025. Of every $100 it spent, $94.07 went to program services, $5.00 to management and general costs and $0.93 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 75.9% of the total. Government grants made up 19.0%. The highest compensation it reported for one person was $226,365 (CHIEF EXECUTIVE OFFICER). 6 people received more than $100,000 in reportable compensation. Revenue rose 45% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending September 30, 2025 · Form 990, Part IX, line 25 · total expenses $22M

For context, the median across 2,433 covered unclassified charities: $88.27 programs, $11.68 management, $0.05 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending September 30, 2025 · Form 990, Part VIII · total revenue $23M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 2,433 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
94.1%86.7%
Management & general
Part IX 25(C) ÷ 25(A)
5.0%11.5%
Fundraising
Part IX 25(D) ÷ 25(A)
0.9%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.04$0.01
Contributions & grants share of revenue
Part VIII 1h ÷ 12
23.5%29.9%
Government grants share of revenue
Part VIII 1e ÷ 12
19.0%3.8%
Program service revenue share
Part VIII 2g ÷ 12
75.9%58.9%
Highest reported compensation
Part VII-A, columns D–F
$226,365$301,601
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
1.04%1.38%
People paid over $100,000
Part VII, line 2
66
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
7.56.8
Independent voting board members
Part VI 1a–1b
15 of 15100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$13M expenses · 61.9% of program spending · revenue $13M

Medicaid waiver - this program provides an alternative to nursing home placement of medically frail elderly and disabled persons, thereby allowing them to remain in their own homes

$4.9M expenses · 23.7% of program spending · revenue $2.5M

Nutrition services meals - nutritious meals are served at friendship centers located throughout southwest michigan or delivered to homebound individual's homes. Recreational and educational activities are also offered to seniors at centers in southwest michigan

$3.0M expenses · 14.4% of program spending · revenue $1.9M

In home support services home repair assessments and repair of homes, including minor roofing, plumbing, and barrier-free renovations are offered to seniors in order to keep people in a safe environment. Behavioral health and wellness this program serves adults, age 55 or over, who are at immediate risk of psychiatric hospitalization or out-of-home placement due to the onset of mental illness or chronic mental illness.obra/nursing home monitoring - nursing home screening and annual review.respite care - this program provides a break from the responsibilities of a care giver for a specified…

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CHIEF EXECUTIVE OFFICER
Officer, 40.00 hrs/week
$198,542$0$27,823$226,365
CHIEF FINANCIAL OFFICER
Officer, 40.00 hrs/week
$181,770$0$28,611$210,381
CHIEF OPERATIONS OFFICER
Officer, 40.00 hrs/week
$184,109$0$7,574$191,683
DIRECTOR OF CLINICAL SERVICES
Highest compensated employee, 40.00 hrs/week
$119,459$0$24,682$144,141
DIRECTOR OF SUPPORT SERVICES
Highest compensated employee, 40.00 hrs/week
$116,235$0$24,603$140,838
DIRECTOR OF FUND DEVELOPME
Highest compensated employee, 40.00 hrs/week
$116,945$0$11,965$128,910

6 people received more than $100,000 in reportable compensation from Senior Services (Part VII, line 2). Compensation of current officers, directors and key employees totaled $660K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40MFY2020FY2021FY2022FY2023FY2024FY2025$23M$22M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$23M$22M94.1%$14M$226,365
FY2024 ⓘ$20M$19M93.4%$12M$221,632
FY2023 ⓘ$19M$18M93.1%$10M$221,633
FY2022 ⓘ$17M$17M93.3%$8.7M$213,005
FY2021 ⓘ$16M$15M94.1%$9.3M$188,947
FY2020 ⓘ$16M$16M94.9%$7.7M$147,429

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b15 · 15 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5151
  • Volunteers Part I, line 6275

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
GLASS ASSOCIATES
Construction
$1,965,904
GT INDEPENDENCE
Mi choice waiver services
$1,111,194
PARK PLACE ASSISTED LIVING
Mi choice waiver services
$919,384
PURPOSECARE OF MICHIGAN
Mi choice waiver services
$720,138
ARCADIA HOME CARE & STAFFING
Mi choice waiver services
$708,232

Individuals listed as contractors are left out. 22 contractors were paid more than $100,000 in all.

Private foundation grants it received

7 private foundations reported grants to Senior Services totaling $612K on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Senior Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Senior Services, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All unclassified charities · Largest charities in Michigan

Questions people ask

How much of Senior Services's spending goes to programs?

In the fiscal year ending September 30, 2025, Senior Services reported that 94.1% of its $21.9 million in expenses went to program services, 5.0% to management and general and 0.9% to fundraising (Form 990, Part IX).

How much does Senior Services pay its top executive?

The largest total compensation Senior Services reported for one person in the fiscal year ending September 30, 2025 was $226,365, for the role of CHIEF EXECUTIVE OFFICER (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Senior Services get its money?

Of $22.7 million in revenue in the fiscal year ending September 30, 2025, 23.5% came from contributions and grants (including 19.0% from government grants) and 75.9% from program service revenue (Form 990, Part VIII).

Is Senior Services a registered charity?

The IRS lists EIN 38-1747660 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending September 30, 2025, object 202642299349302129 · read the filing
  • FY2024: Form 990 for the fiscal year ending September 30, 2024, object 202541989349300539 · read the filing
  • FY2023: Form 990 for the fiscal year ending September 30, 2023, object 202431519349300203 · read the filing
  • FY2022: Form 990 for the fiscal year ending September 30, 2022, object 202322229349301727 · read the filing
  • FY2021: Form 990 for the fiscal year ending September 30, 2021, object 202202159349300840 · read the filing
  • FY2020: Form 990 for the fiscal year ending September 30, 2020, object 202121249349300837 · read the filing

All filings for EIN 38-1747660: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.