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Innovative Services

Green Bay, WI · EIN 39-1969834 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for calendar year 2025 (tax year 2025) · View the filing · Correct or respond

Innovative Services reported $21.5 million in revenue and $21.3 million in expenses for calendar year 2025. Of every $100 it spent, $86.32 went to program services, $13.68 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 72.3% of the total. Government grants made up 24.3%. The highest compensation it reported for one person was $237,865 (CEO). 6 people received more than $100,000 in reportable compensation. Revenue fell 35% between 2019 and 2025. Source: Form 990, 2025.

Where $100 of spending went

Calendar year 2025 · Form 990, Part IX, line 25 · total expenses $21M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2025 · Form 990, Part VIII · total revenue $22M

The 990 scorecard · same measures for every charity, no grades

2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
Measure2025Median
Program services
Part IX 25(B) ÷ 25(A)
86.3%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
13.7%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.00$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
27.6%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
24.3%2.4%
Program service revenue share
Part VIII 2g ÷ 12
72.3%70.8%
Highest reported compensation
Part VII-A, columns D–F
$237,865$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
1.11%1.18%
People paid over $100,000
Part VII, line 2
66
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
2.66.9
Independent voting board members
Part VI 1a–1b
7 of 7100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2025 · Form 990, Part III · the three largest programs by expense
$9.3M expenses · 50.3% of program spending · revenue $8.5M

Innovative provides 24/7 residential care with dignity for people with disabilities through two different models. Adult family homes (afh) are state-licensed programs in which 4 or fewer non-related adults with disabilities live in a home in the community. Community based residential facilities (cbrf's) are state-licensed programs in which 20 or fewer non-related adults with disabilities or other needs live in a home in the community. Clients receive treatment or services, above room and board, and may receive up to seven (7) hours of nursing services per week. This is "home" for our clients…

$6.1M expenses · 32.9% of program spending · revenue $6.8M

We offer community supported living (csl) programs to people with disabilities to allow them to remain and thrive in their own homes. Csl services are provided as needed and are focused on achievement of outcomes, not specific hours of service. This flexible and low-cost model serves anywhere from 3 to 30 individuals in a community with any of the following needs: personal grooming, medications, housekeeping, meal preparation, laundry, shopping, leisure activities inclusive of transportation and accompaniment for medical and other appointments. The use of assistive monitoring technology…

$3.1M expenses · 16.9% of program spending · revenue $290K

We offer comprehensive community services (ccs) for youth and adults as well as mental health services for individuals with mental illness, substance abuse disorders, and other diagnoses. Clients most in need receive support and mental health care by licensed team members. Youth services ccs/clts consist of maximizing community-based supports that teach struggling youth (and their parents) about barriers and how to overcome them. Services are provided to youths from pre-school to high school with mental illness, behavioral difficulties, developmental disabilities, and more. Adult…

Highest reported compensation

2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CEO
Officer, 40.00 hrs/week
$193,583$0$44,282$237,865
VP OPERATIONS
Officer, 40.00 hrs/week
$124,647$0$52,072$176,719
VP FINANCE
Officer, 40.00 hrs/week
$140,450$0$694$141,144
VP HUMAN RESOURCES
Officer, 40.00 hrs/week
$139,680$0$694$140,374
ADMINISTRATOR
Highest compensated employee, 40.00 hrs/week
$103,285$0$3,737$107,022
OPERATIONS SUPPORT & COMP. MANAGER
Highest compensated employee, 40.00 hrs/week
$101,605$0$3,693$105,298
VP ADMINISTRATION
Officer, 20.00 hrs/week
$84,089$0$2,356$86,445

6 people received more than $100,000 in reportable compensation from Innovative Services (Part VII, line 2). Compensation of current officers, directors and key employees totaled $783K (Part IX, line 5).

7 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40M2019202020212022202320242025$22M$21M
FilingRevenueExpensesProgramsNet assetsTop pay
2025 ⓘ$22M$21M86.3%$4.6M$237,865
2024 ⓘ$22M$22M86.8%$4.4M$197,928
2023 ⓘ$23M$24M87.3%$4.2M$173,956
2022 ⓘ$26M$24M87.2%$4.4M$169,047
2021 ⓘ$25M$26M85.0%$2.3M$149,322
2020 ⓘ$28M$29M82.0%$2.6M$131,105
2019 (amended) ⓘ$33M$33M84.0%$3.2M$24,797

Governance answers, as filed

2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b7 · 7 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4Yes
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5580
  • Volunteers Part I, line 67

Correct a figure or respond

Every number above is copied from Innovative Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Innovative Services, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Wisconsin

Questions people ask

How much of Innovative Services's spending goes to programs?

In calendar year 2025, Innovative Services reported that 86.3% of its $21.3 million in expenses went to program services, 13.7% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Innovative Services pay its top executive?

The largest total compensation Innovative Services reported for one person in calendar year 2025 was $237,865, for the role of CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Innovative Services get its money?

Of $21.5 million in revenue in calendar year 2025, 27.6% came from contributions and grants (including 24.3% from government grants) and 72.3% from program service revenue (Form 990, Part VIII).

Is Innovative Services a registered charity?

The IRS lists EIN 39-1969834 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024, 2025. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2025: Form 990 for calendar year 2025, object 202622179349301112 · read the filing
  • 2024: Form 990 for calendar year 2024, object 202542459349301049 · read the filing
  • 2023: Form 990 for calendar year 2023, object 202402399349301250 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202333039349301013 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202212159349300701 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202103169349308710 · read the filing
  • 2019: Form 990 for calendar year 2019 (amended), object 202023239349300802 · read the filing

All filings for EIN 39-1969834: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.