Child & Family Services of Eastern VA Inc. D/B/A the Up Center
Also known as The Up Center
Child & Family Services of Eastern VA Inc. D/B/A the Up Center reported $16.8 million in revenue and $16.7 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $91.91 went to program services, $5.01 to management and general costs and $3.08 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 70.8% of the total. Government grants made up 8.3%. The highest compensation it reported for one person was $243,549 (PRESIDENT AND CEO). 4 people received more than $100,000 in reportable compensation. Revenue rose 17% between FY2020 and FY2025. Source: Form 990, FY2025.
Where $100 of spending went
The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $17MFor context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $17M- Contributions & grants (non-government)$20.83 $3.5M
- Government grants$8.25 $1.4M
- Program service revenue$70.72 $12M
- Investment income$0.20 $33,710
Other revenue was negative: −$11,374. The bar shows the positive sources only.
The 990 scorecard · same measures for every charity, no grades
| Measure | FY2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 91.9% | 87.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 5.0% | 11.4% |
| Fundraising Part IX 25(D) ÷ 25(A) | 3.1% | 0.2% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.11 | $0.02 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 29.1% | 20.6% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 8.3% | 2.4% |
| Program service revenue share Part VIII 2g ÷ 12 | 70.8% | 70.8% |
| Highest reported compensation Part VII-A, columns D–F | $243,549 | $274,992 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 1.46% | 1.18% |
| People paid over $100,000 Part VII, line 2 | 4 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 1.9 | 6.9 |
| Independent voting board members Part VI 1a–1b | 16 of 17 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
FY2025 · Form 990, Part III · the three largest programs by expenseAgency counseling services (mental health, sud, and housing & financial counseling):the up center provides a comprehensive array of trauma-informed, evidence-based outpatient mental health and substance use counseling services and peer recovery support to individuals and families across south hampton roads. These services are designed to meet the diverse needs of children, adolescents, adults, and families, particularly people who are uninsured or under-insured and facing significant life challenges. Clients come to the up center for support with a wide range of concerns, including grief and…
Agency services for people with disabilities:the up center's program services for people with disabilities include the family life program, which supports individuals with intellectual disabilities by placing them in nurturing homes with specially trained families rather than in group homes or institutional settings. This approach promotes greater inclusion, independence, and quality of life for those served. In addition, the up center operates a representative payee program that offers essential financial management services for individuals with disabilities who cannot manage their finances…
Agency services for children & families:up center programs serving children and families include team up mentoring, healthy families, parents as teachers, and foster care services. These programs are designed to promote stability, strengthen family bonds, and support the healthy development of children and youth across south hampton roads. Across our programs, the up center supported 947 children.in 2025, some key points from our program services include:the team up mentoring program matched 247 youth with caring adult mentors, including 42 new mentor-mentee pairings. This included 126 youth…
Highest reported compensation
FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| PRESIDENT AND CEO Director/trustee, officer, 37.50 hrs/week | $227,718 | $0 | $15,831 | $243,549 |
| CHIEF PROGRAM OFFICER Highest compensated employee, 37.50 hrs/week | $145,673 | $0 | $18,971 | $164,644 |
| CHIEF FINANCIAL OFFICER Highest compensated employee, 37.50 hrs/week | $121,417 | $0 | $13,659 | $135,076 |
| CLINIC DIRECTOR Highest compensated employee, 37.50 hrs/week | $117,934 | $0 | $5,319 | $123,253 |
4 people received more than $100,000 in reportable compensation from Child & Family Services of Eastern VA Inc. D/B/A the Up Center (Part VII, line 2). Compensation of current officers, directors and key employees totaled $253K (Part IX, line 5).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b17 · 16 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5148
- Volunteers Part I, line 6185
Private foundation grants it received
4 private foundations reported grants to Child & Family Services of Eastern VA Inc. D/B/A the Up Center totaling $202K on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Child & Family Services of Eastern VA Inc. D/B/A the Up Center's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Child & Family Services of Eastern VA Inc. D/B/A the Up Center, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 Child & Family Services of Eastern VA Inc. D/B/A the Up Center spent in FY2025, $91.91 went to programs. The full breakdown, from its IRS Form 990:
Embed on your site
Similar-sized charities in this cause
- Little Sisters of the Poor of PaPittsburgh, PA · revenue $17M · programs 84.9% · 2025
- Juliette Fowler CommunitiesDallas, TX · revenue $17M · programs 72.5% · 2024
- Hippocrates Health InstituteWest Palm Beach, FL · revenue $17M · programs 77.4% · 2024
- Kids' MealsHouston, TX · revenue $17M · programs 77.8% · 2025
- Southwestern Wisconsin Community Action ProgramDodgeville, WI · revenue $17M · programs 87.4% · 2024
All human services charities · Largest charities in Virginia
Questions people ask
How much of Child & Family Services of Eastern VA Inc. D/B/A the Up Center's spending goes to programs?
In the fiscal year ending June 30, 2025, Child & Family Services of Eastern VA Inc. D/B/A the Up Center reported that 91.9% of its $16.7 million in expenses went to program services, 5.0% to management and general and 3.1% to fundraising (Form 990, Part IX).
How much does Child & Family Services of Eastern VA Inc. D/B/A the Up Center pay its top executive?
The largest total compensation Child & Family Services of Eastern VA Inc. D/B/A the Up Center reported for one person in the fiscal year ending June 30, 2025 was $243,549, for the role of PRESIDENT AND CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Child & Family Services of Eastern VA Inc. D/B/A the Up Center get its money?
Of $16.8 million in revenue in the fiscal year ending June 30, 2025, 29.1% came from contributions and grants (including 8.3% from government grants) and 70.8% from program service revenue (Form 990, Part VIII).
Is Child & Family Services of Eastern VA Inc. D/B/A the Up Center a registered charity?
The IRS lists EIN 54-0674774 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202600269349301850 · read the filing · XML
- FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202540419349300839 · read the filing
- FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202440729349301309 · read the filing
- FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202311029349300011 · read the filing
- FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202241339349303254 · read the filing
- FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202110209349300731 · read the filing
All filings for EIN 54-0674774: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.