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Crossroads Community Services Board
Crossroads Community Services Board reported $19.1 million in revenue and $20.0 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $98.07 went to program services, $1.93 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 59.8% of the total. Government grants made up 33.2%. The highest compensation it reported for one person was $234,407 (EXECUTIVE DIRECTOR). 8 people received more than $100,000 in reportable compensation. Revenue rose 13% between FY2020 and FY2025. Source: Form 990, FY2025.
Where $100 of spending went
The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $20MFor context, the median across 864 covered mental health & crisis intervention charities: $86.13 programs, $13.87 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $19MThe 990 scorecard · same measures for every charity, no grades
| Measure | FY2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 98.1% | 85.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 1.9% | 13.7% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.0% | 0.0% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.00 | $0.00 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 33.2% | 26.4% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 33.2% | 14.5% |
| Program service revenue share Part VIII 2g ÷ 12 | 59.8% | 69.3% |
| Highest reported compensation Part VII-A, columns D–F | $234,407 | $324,111 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 1.17% | 1.28% |
| People paid over $100,000 Part VII, line 2 | 8 | 8 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 10.5 | 6.2 |
| Independent voting board members Part VI 1a–1b | 14 of 14 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
FY2025 · Form 990, Part III · the three largest programs by expenseCrossroads Community Services Board provides emergency, outpatient, case management, infant intervention, psychiatric, prevention, education and consultation services in the area of mental health
Highest reported compensation
FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| EXECUTIVE DIRECTOR Officer, 40.00 hrs/week | $216,376 | $0 | $18,031 | $234,407 |
| NURSE PRACTITIONER Highest compensated employee, 40.00 hrs/week | $155,430 | $0 | $16,173 | $171,603 |
| NURSE PRACTITIONER Highest compensated employee, 40.00 hrs/week | $159,949 | $0 | $7,344 | $167,293 |
| FINANCE DIRECTOR Officer, 40.00 hrs/week | $139,820 | $0 | $8,581 | $148,401 |
| OUTPATIENT SERVICES DIRECTOR Highest compensated employee, 40.00 hrs/week | $131,824 | $0 | $8,341 | $140,165 |
| ID/DD/RESIDENTIAL DIRECTOR Highest compensated employee, 40.00 hrs/week | $112,487 | $0 | $12,639 | $125,126 |
| EMERGENCY SERVICES DIRECTOR Highest compensated employee, 40.00 hrs/week | $105,849 | $0 | $13,532 | $119,381 |
| MEDICAL DIRECTOR Highest compensated employee, 40.00 hrs/week | $106,441 | $0 | $0 | $106,441 |
8 people received more than $100,000 in reportable compensation from Crossroads Community Services Board (Part VII, line 2). Compensation of current officers, directors and key employees totaled $396K (Part IX, line 5).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b14 · 14 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aNo
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5336
- Volunteers Part I, line 614
Largest outside contractors
FY2025 · Form 990, Part VII, Section B · businesses only| TRISHANNA CLARK Medical services | $104,940 |
Individuals listed as contractors are left out. 2 contractors were paid more than $100,000 in all.
Correct a figure or respond
Every number above is copied from Crossroads Community Services Board's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Crossroads Community Services Board, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 Crossroads Community Services Board spent in FY2025, $98.07 went to programs. The full breakdown, from its IRS Form 990:
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Similar-sized charities in this cause
- New Directions NorthwestBaker City, OR · revenue $19M · programs 79.6% · FY2025
- Grassroots Crisis Intervention Center CenterColumbia, MD · revenue $19M · programs 89.0% · FY2025
- The Lakes Region Mental Health CenterLaconia, NH · revenue $19M · programs 86.4% · FY2025
- Carey Counseling CenterParis, TN · revenue $19M · programs 72.8% · FY2025
- Pathway SocietySan Jose, CA · revenue $19M · programs 85.4% · FY2025
All mental health & crisis intervention charities · Largest charities in Virginia
Questions people ask
How much of Crossroads Community Services Board's spending goes to programs?
In the fiscal year ending June 30, 2025, Crossroads Community Services Board reported that 98.1% of its $20.0 million in expenses went to program services, 1.9% to management and general and 0.0% to fundraising (Form 990, Part IX).
How much does Crossroads Community Services Board pay its top executive?
The largest total compensation Crossroads Community Services Board reported for one person in the fiscal year ending June 30, 2025 was $234,407, for the role of EXECUTIVE DIRECTOR (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Crossroads Community Services Board get its money?
Of $19.1 million in revenue in the fiscal year ending June 30, 2025, 33.2% came from contributions and grants (including 33.2% from government grants) and 59.8% from program service revenue (Form 990, Part VIII).
Is Crossroads Community Services Board a registered charity?
The IRS lists EIN 54-0988560 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202640419349300019 · read the filing · XML
- FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202530319349300008 · read the filing
- FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202420339349301107 · read the filing
- FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202340899349301509 · read the filing
- FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202200619349301550 · read the filing
- FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202101329349304310 · read the filing
All filings for EIN 54-0988560: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.