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Goodwill Services

Richmond, VA · EIN 54-1821538 · 501(c)(3) · Publicly supported organization (509(a)(2))
Latest filing: Form 990 for calendar year 2024 (tax year 2024) · View the filing · Correct or respond

Goodwill Services reported $11.4 million in revenue and $11.4 million in expenses for calendar year 2024. Of every $100 it spent, $75.46 went to program services, $24.54 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 100.0% of the total. Revenue fell 1% between 2019 and 2024. Source: Form 990, 2024.

Where $100 of spending went

Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $11M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2024 · Form 990, Part VIII · total revenue $11M

The 990 scorecard · same measures for every charity, no grades

2024 filing. Median across 3,614 covered charities in this category, from their latest filings.
Measure2024Median
Program services
Part IX 25(B) ÷ 25(A)
75.5%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
24.5%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
Not reported$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
0.0%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%2.4%
Program service revenue share
Part VIII 2g ÷ 12
100.0%70.8%
Highest reported compensation
Part VII-A, columns D–F
Not reported$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
Not reported1.18%
People paid over $100,000
Part VII, line 2
06
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
0.16.9
Independent voting board members
Part VI 1a–1b
7 of 7100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2024 · Form 990, Part III · the three largest programs by expense
$8.6M expenses · 100.0% of program spending · revenue $11M

To provide sheltered employment, vocational rehabilitation and furtherance of the education, training and job readiness of the disabled and disadvantaged

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
FilingRevenueExpensesProgramsNet assetsTop pay
2024 ⓘ$11M$11M75.5%$113K—
2023 ⓘ$11M$11M78.9%$113K—
2022 ⓘ$11M$11M76.3%$113K—
2021 ⓘ$12M$12M74.2%$113K$354,363
2020 ⓘ$12M$12M75.2%$113K$536,887
2019 ⓘ$11M$12M79.2%$199K$532,635

Governance answers, as filed

2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b7 · 7 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5192

Correct a figure or respond

Every number above is copied from Goodwill Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Goodwill Services, you can publish a response that is linked from this page.

Questions people ask

How much of Goodwill Services's spending goes to programs?

In calendar year 2024, Goodwill Services reported that 75.5% of its $11.4 million in expenses went to program services, 24.5% to management and general and 0.0% to fundraising (Form 990, Part IX).

Where does Goodwill Services get its money?

Of $11.4 million in revenue in calendar year 2024, 0.0% came from contributions and grants and 100.0% from program service revenue (Form 990, Part VIII).

Is Goodwill Services a registered charity?

The IRS lists EIN 54-1821538 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2024: Form 990 for calendar year 2024, object 202543149349303889 · read the filing · XML
  • 2023: Form 990 for calendar year 2023, object 202403179349301810 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202313199349301931 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202223189349316447 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202123199349306857 · read the filing
  • 2019: Form 990 for calendar year 2019, object 202043179349306699 · read the filing

All filings for EIN 54-1821538: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.