Family Services
Family Services reported $13.0 million in revenue and $15.9 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $86.10 went to program services, $10.98 to management and general costs and $2.92 to fundraising. Its largest source of revenue was contributions and grants: 107.5% of the total. Government grants made up 81.2%. The highest compensation it reported for one person was $188,753 (FORMER PRESIDENT & CEO). 5 people received more than $100,000 in reportable compensation. Revenue rose 16% between FY2020 and FY2025. Source: Form 990, FY2025.
Where $100 of spending went
The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $16MFor context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $13M- Contributions & grants (non-government)$22.95 $3.4M
- Government grants$70.64 $11M
- Program service revenue$5.50 $822K
- Other revenue$0.91 $136K
Investment income was negative: −$1.9M. The bar shows the positive sources only.
The 990 scorecard · same measures for every charity, no grades
| Measure | FY2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 86.1% | 87.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 11.0% | 11.4% |
| Fundraising Part IX 25(D) ÷ 25(A) | 2.9% | 0.2% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.03 | $0.02 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 107.5% | 20.6% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 81.2% | 2.4% |
| Program service revenue share Part VIII 2g ÷ 12 | 6.3% | 70.8% |
| Highest reported compensation Part VII-A, columns D–F | $188,753 | $274,992 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 1.18% | 1.18% |
| People paid over $100,000 Part VII, line 2 | 5 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 4.8 | 6.9 |
| Independent voting board members Part VI 1a–1b | 17 of 17 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
FY2025 · Form 990, Part III · the three largest programs by expenseThe child development division is comprised of the federal head start program as well as additional services for private pay day child development services. These private pay services include extended day and pre-k services.child development program - these services are open to all children and are supported by client fees, dss stipends, and/or contracted state pre-k fees. The services also include extended hour day care. In 2022-2023, 714 families were served in this program.head start program - this is the largest division and constitutes over half of Family Services, inc.'s total funding…
The safe relationships division offers a comprehensive array of services, including court advocacy for victims of domestic violence or sexual assault, a domestic violence shelter that provides emergency shelter, crisis intervention, individual and family counseling, and various group interventions for victims. Collaborative approaches such as safe on seven have increased the impact of this division.fsi also offers two crisis hotlines, one for domestic violence and one for sexual assault. A large part of this service focuses on raising awareness about domestic violence and sexual assault…
The family solutions cluster of services provides programs that strengthen individuals and families' capacity in relationships and society. Counselors are all master's level, with most being licensed in their profession. Issues addressed include marital/couple conflicts, family stress/adjustment, grief counseling, parenting needs, child adjustment problems, work/family conflicts, emotional wellness, and financial literacy. The staff is multi-talented, with expertise in the areas of children, trauma, family systems, and/or adult development. Fees are based on an income-based scale. Fsi also…
Highest reported compensation
FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| FORMER PRESIDENT & CEO Former, 40.00 hrs/week | $188,753 | $0 | $0 | $188,753 |
| CHIEF DEVELOPMENT OFFICER Highest compensated employee, 40.00 hrs/week | $185,648 | $0 | $0 | $185,648 |
| CHIEF FINANCIAL OFFICER Highest compensated employee, 40.00 hrs/week | $135,635 | $0 | $0 | $135,635 |
| CHIEF PROGRAM OFFICER Highest compensated employee, 40.00 hrs/week | $105,144 | $0 | $0 | $105,144 |
| CHIEF HUMAN RESOURCES OFFICER Highest compensated employee, 40.00 hrs/week | $100,538 | $0 | $0 | $100,538 |
5 people received more than $100,000 in reportable compensation from Family Services (Part VII, line 2).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b17 · 17 independent
- Audited financial statements Part XII 2bNo
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5195
- Volunteers Part I, line 6707
Private foundation grants it received
7 private foundations reported grants to Family Services totaling $26,085 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Family Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Family Services, you can publish a response that is linked from this page.
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Of every $100 Family Services spent in FY2025, $86.10 went to programs. The full breakdown, from its IRS Form 990:
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All human services charities · Largest charities in North Carolina
Questions people ask
How much of Family Services's spending goes to programs?
In the fiscal year ending June 30, 2025, Family Services reported that 86.1% of its $15.9 million in expenses went to program services, 11.0% to management and general and 2.9% to fundraising (Form 990, Part IX).
How much does Family Services pay its top executive?
The largest total compensation Family Services reported for one person in the fiscal year ending June 30, 2025 was $188,753, for the role of FORMER PRESIDENT & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Family Services get its money?
Of $13.0 million in revenue in the fiscal year ending June 30, 2025, 107.5% came from contributions and grants (including 81.2% from government grants) and 6.3% from program service revenue (Form 990, Part VIII).
Is Family Services a registered charity?
The IRS lists EIN 56-0689235 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202611339349301991 · read the filing · XML
- FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202501259349302750 · read the filing
- FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202441219349301554 · read the filing
- FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202341029349300004 · read the filing
- FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202231369349303588 · read the filing
- FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202101319349303380 · read the filing
All filings for EIN 56-0689235: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.