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Palmetto Goodwill Services

North Charleston, SC · EIN 57-0632511 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for calendar year 2024 (tax year 2024) · View the filing · Correct or respond

Palmetto Goodwill Services reported $18.8 million in revenue and $18.1 million in expenses for calendar year 2024. Of every $100 it spent, $95.75 went to program services, $4.25 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 96.5% of the total. The highest compensation it reported for one person was $543,239 (PRESIDENT CEO). 3 people received more than $100,000 in reportable compensation. Revenue rose 15% between 2019 and 2024. Source: Form 990, 2024.

Where $100 of spending went

Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $18M

For context, the median across 409 covered employment charities: $88.97 programs, $11.03 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2024 · Form 990, Part VIII · total revenue $19M

The 990 scorecard · same measures for every charity, no grades

2024 filing. Median across 409 covered charities in this category, from their latest filings.
Measure2024Median
Program services
Part IX 25(B) ÷ 25(A)
95.7%88.0%
Management & general
Part IX 25(C) ÷ 25(A)
4.3%10.9%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
Not reported$0.00
Contributions & grants share of revenue
Part VIII 1h ÷ 12
0.0%22.8%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%1.4%
Program service revenue share
Part VIII 2g ÷ 12
96.5%62.6%
Highest reported compensation
Part VII-A, columns D–F
$543,239$297,435
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
3.00%1.26%
People paid over $100,000
Part VII, line 2
36
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
8.38.1
Independent voting board members
Part VI 1a–1b
3 of 3100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2024 · Form 990, Part III · the three largest programs by expense
$16M expenses · 92.7% of program spending · revenue $18M

Palmetto Goodwill Services (goodwill) continued creating employment opportunities for individuals who are blind or have significant disabilities under the sourceamerica abilityone program which has a congressional mandate that 75% of direct labor hours are performed by this population of employees. Goodwill reported direct labor hours of 83% which demonstrates the commitment to increasing training opportunities above the federal mandate. Goodwill also reported five contract sites where 100% of the direct labor hours were worked by individuals who are blind or have significant disabilities.…

$371K expenses · 2.1% of program spending · revenue $503K

Palmetto Goodwill Services renewed three 5-year contracts in 2024 with a total value of $2.4 million; one mailroom, one janitorial and one grounds maintenance contract. The mailroom service contract has been in place since 2017. The janitorial contract has been in place since 2021. The grounds maintenance contract has been in place since 2018. These three contracts give the opportunity for 11 people to have gainful employment

$890K expenses · 5.1% of program spending · revenue $125K

Palmetto Goodwill Services (goodwill) receives several different ratings and certifications from widely known systems and organizations. During the fall of 2024, goodwill switched to a new quality control system called vector and improved their quality assurance system program for all contract sites. These improvements have led and will continue to lead to higher cpars (contractor performance assessment reporting system) ratings. Goodwill received 4 satisfactory and 4 very good ratings under cpars since making those improvements. Cpars is a U.S. Government system that collects and reports on…

Highest reported compensation

2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PRESIDENT CEO
Officer, 20.00 hrs/week
$247,780$247,779$47,680$543,239
CHIEF FINANCIAL OFFICER
Officer, 12.00 hrs/week
$73,931$172,505$43,945$290,381
CHIEF MISSION/MARKETING OFFICER
Officer, 20.00 hrs/week
$114,712$114,712$36,756$266,180
VP COMMERCIAL OPERATIONS
Highest compensated employee, 30.00 hrs/week
$162,010$54,003$48,473$264,486
CHIEF PEOPLE OFFICER
Officer, 12.00 hrs/week
$57,933$135,178$48,474$241,585
VP DONATED GOODS
Highest compensated employee, 10.00 hrs/week
$47,999$143,998$31,312$223,309
VP MISSION SERVICES
Highest compensated employee, 10.00 hrs/week
$43,234$129,700$41,764$214,698
HUMAN RESOURCES OFFICER
Officer, 8.00 hrs/week
$31,639$126,556$33,771$191,966

3 people received more than $100,000 in reportable compensation from Palmetto Goodwill Services (Part VII, line 2). Compensation of current officers, directors and key employees totaled $647K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
FilingRevenueExpensesProgramsNet assetsTop pay
2024 ⓘ$19M$18M95.7%$12M$543,239
2023 ⓘ$19M$18M95.7%$12M$511,278
2022 ⓘ$18M$17M92.6%$11M$528,504
2021 ⓘ$17M$16M87.3%$10M$1,091,108
2020 ⓘ$17M$15M91.6%$9.0M$328,550
2019 ⓘ$16M$16M95.7%$7.2M$342,898

Governance answers, as filed

2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b3 · 3 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5392
  • Volunteers Part I, line 6592

Correct a figure or respond

Every number above is copied from Palmetto Goodwill Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Palmetto Goodwill Services, you can publish a response that is linked from this page.

Questions people ask

How much of Palmetto Goodwill Services's spending goes to programs?

In calendar year 2024, Palmetto Goodwill Services reported that 95.7% of its $18.1 million in expenses went to program services, 4.3% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Palmetto Goodwill Services pay its top executive?

The largest total compensation Palmetto Goodwill Services reported for one person in calendar year 2024 was $543,239, for the role of PRESIDENT CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Palmetto Goodwill Services get its money?

Of $18.8 million in revenue in calendar year 2024, 0.0% came from contributions and grants and 96.5% from program service revenue (Form 990, Part VIII).

Is Palmetto Goodwill Services a registered charity?

The IRS lists EIN 57-0632511 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2024: Form 990 for calendar year 2024, object 202521839349300442 · read the filing · XML
  • 2023: Form 990 for calendar year 2023, object 202411849349301416 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202341819349300104 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202243189349309919 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202133199349311713 · read the filing
  • 2019: Form 990 for calendar year 2019, object 202013099349302406 · read the filing

All filings for EIN 57-0632511: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.