Goodwill Industries - Knoxville
Goodwill Industries - Knoxville reported $24.5 million in revenue and $22.8 million in expenses for calendar year 2025. Of every $100 it spent, $94.11 went to program services, $5.87 to management and general costs and $0.02 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 66.1% of the total. The highest compensation it reported for one person was $348,790 (PRESIDENT & CEO). 5 people received more than $100,000 in reportable compensation. Revenue rose 22% between 2019 and 2025. Source: Form 990, 2025.
Where $100 of spending went
Calendar year 2025 · Form 990, Part IX, line 25 · total expenses $23MFor context, the median across 409 covered employment charities: $88.97 programs, $11.03 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
Calendar year 2025 · Form 990, Part VIII · total revenue $24M- Contributions & grants (non-government)$30.03 $7.3M
- Program service revenue$66.12 $16M
- Investment income$3.85 $942K
Other revenue was negative: −$1,324. The bar shows the positive sources only.
The 990 scorecard · same measures for every charity, no grades
| Measure | 2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 94.1% | 88.0% |
| Management & general Part IX 25(C) ÷ 25(A) | 5.9% | 10.9% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.0% | 0.0% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.00 | $0.00 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 30.0% | 22.8% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 0.0% | 1.4% |
| Program service revenue share Part VIII 2g ÷ 12 | 66.1% | 62.6% |
| Highest reported compensation Part VII-A, columns D–F | $348,790 | $297,435 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 1.53% | 1.26% |
| People paid over $100,000 Part VII, line 2 | 5 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 22.8 | 8.1 |
| Independent voting board members Part VI 1a–1b | 13 of 13 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
2025 · Form 990, Part III · the three largest programs by expenseGood prospects: good prospects assists clients in reaching goals toward achieving stability and self-sufficiency by connecting them with necessary resources and services. Digital skills training: Goodwill Industries - knoxville, inc. Offers an array of virtual and in-person training programs designed to enhance the digital skills needed to compete in today's workforce. Through our grow with google grant for justice impacted individuals and technical programs, we are able to offer northstar certifications in basic computer skills, internet basics, email usage, windows 10, social media…
Donated goods and retail program services: Goodwill Industries Knoxville, inc. Utilizes its resale strategies to provide on the job training to persons with disabilities and other barriers to employment such as multi-generational poverty, history of incarceration, limited education, and no work experience. Goodwill accepts clothing and other household goods from the public and sells these donations in goodwill community-based stores. Revenue from the sale of these goods goes directly toward supporting and growing critical local programs and job placement services.239,917 donations were…
Contracts: goodwill has contracts with private businesses and governmental agencies to provide various goods and services. This AIDS in work adjustment and skills training, which are integral to the rehabilitation process. Contracts also help to provide paid training opportunities and federal and state programs that focus on providing jobs for individuals with disabilities.100+ employers partnered with goodwill to place east tennesseans into jobs
Highest reported compensation
2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| PRESIDENT & CEO Officer, 40.00 hrs/week | $315,413 | $0 | $33,377 | $348,790 |
| SENIOR VICE PRESIDENT OF RETAIL Highest compensated employee, 40.00 hrs/week | $173,676 | $0 | $9,986 | $183,662 |
| VP OF FINANCE Officer, 40.00 hrs/week | $139,384 | $0 | $9,415 | $148,799 |
| VP OF WORKFORCE DEVELOPMEN Highest compensated employee, 40.00 hrs/week | $128,348 | $0 | $9,326 | $137,674 |
| VP OF RETAIL Highest compensated employee, 40.00 hrs/week | $102,392 | $0 | $2,723 | $105,115 |
5 people received more than $100,000 in reportable compensation from Goodwill Industries - Knoxville (Part VII, line 2). Compensation of current officers, directors and key employees totaled $498K (Part IX, line 5).
7 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b13 · 13 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aNo
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5664
- Volunteers Part I, line 610
Largest outside contractors
2025 · Form 990, Part VII, Section B · businesses only| KNOXVILLE STAFFING LLC Temporary staffing labor | $698,323 |
| DIXIE ROOFING INC Roof repairs & installation | $271,670 |
Individuals listed as contractors are left out. 2 contractors were paid more than $100,000 in all.
Private foundation grants it received
3 private foundations reported grants to Goodwill Industries - Knoxville totaling $14,025 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Goodwill Industries - Knoxville's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Goodwill Industries - Knoxville, you can publish a response that is linked from this page.
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Of every $100 Goodwill Industries - Knoxville spent in 2025, $94.11 went to programs. The full breakdown, from its IRS Form 990:
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Similar-sized charities in this cause
- Opportunity EnterprisesValparaiso, IN · revenue $24M · programs 79.4% · FY2025
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- Goodwill Industries of the ValleysRoanoke, VA · revenue $24M · programs 55.1% · 2024
- Ardmore EnterprisesLanham, MD · revenue $25M · programs 85.5% · FY2025
- Thomas Shortman Training Scholarship and Safety FundNew York, NY · revenue $24M · programs 90.3% · FY2025
Questions people ask
How much of Goodwill Industries - Knoxville's spending goes to programs?
In calendar year 2025, Goodwill Industries - Knoxville reported that 94.1% of its $22.8 million in expenses went to program services, 5.9% to management and general and 0.0% to fundraising (Form 990, Part IX).
How much does Goodwill Industries - Knoxville pay its top executive?
The largest total compensation Goodwill Industries - Knoxville reported for one person in calendar year 2025 was $348,790, for the role of PRESIDENT & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Goodwill Industries - Knoxville get its money?
Of $24.5 million in revenue in calendar year 2025, 30.0% came from contributions and grants and 66.1% from program service revenue (Form 990, Part VIII).
Is Goodwill Industries - Knoxville a registered charity?
The IRS lists EIN 62-0868796 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024, 2025. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- 2025: Form 990 for calendar year 2025, object 202611529349300866 · read the filing · XML
- 2024: Form 990 for calendar year 2024, object 202541499349300804 · read the filing
- 2023: Form 990 for calendar year 2023, object 202401599349301100 · read the filing
- 2022: Form 990 for calendar year 2022, object 202311539349300711 · read the filing
- 2021: Form 990 for calendar year 2021, object 202202599349300305 · read the filing
- 2020: Form 990 for calendar year 2020, object 202113159349303061 · read the filing
- 2019: Form 990 for calendar year 2019, object 202001559349301205 · read the filing
All filings for EIN 62-0868796: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.