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National Domestic Violence Hotline

Austin, TX · EIN 75-1658287 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending September 30, 2025 (tax year 2024) · View the filing · Correct or respond

National Domestic Violence Hotline reported $28.0 million in revenue and $28.4 million in expenses for the fiscal year ending September 30, 2025. Of every $100 it spent, $79.83 went to program services, $13.25 to management and general costs and $6.92 to fundraising. Its largest source of revenue was contributions and grants: 97.3% of the total. Government grants made up 76.6%. The highest compensation it reported for one person was $458,666 (CHIEF EXECUTIVE OFFICER). 10 people received more than $100,000 in reportable compensation. Revenue rose 79% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending September 30, 2025 · Form 990, Part IX, line 25 · total expenses $28M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending September 30, 2025 · Form 990, Part VIII · total revenue $28M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
79.8%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
13.2%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
6.9%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.07$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
97.3%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
76.6%2.4%
Program service revenue share
Part VIII 2g ÷ 12
1.4%70.8%
Highest reported compensation
Part VII-A, columns D–F
$458,666$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
1.61%1.18%
People paid over $100,000
Part VII, line 2
106
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
4.26.9
Independent voting board members
Part VI 1a–1b
21 of 21100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$23M expenses · 100.0% of program spending · revenue $390K

The National Domestic Violence Hotline (the hotline) is a vital service: our mission is to answer the call to support and shift power back to those affected by relationship abuse - 24/7/365. Established in 1996 and headquartered in austin, texas, the hotline is the only national 24-hour Domestic Violence Hotline serving the united states and its territories, providing compassionate support, life-saving resources, and personalized safety planning via phone, online chat, and text. The hotline's frontline staff ("advocates") are highly trained to provide individualized support, understand each…

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CHIEF EXECUTIVE OFFICER
Officer, 45.00 hrs/week
$417,301$0$41,365$458,666
CHIEF EXECUTIVE AFFAIRS OFFICER
Officer, 45.00 hrs/week
$343,644$0$11,191$354,835
CHIEF ADMINISTRATIVE OFFICER
Officer, 45.00 hrs/week
$299,212$0$24,234$323,446
CHIEF FINANCIAL OFFICER
Officer, 45.00 hrs/week
$274,169$0$18,037$292,206
CHIEF DEVELOPMENT OFFICER
Highest compensated employee, 45.00 hrs/week
$240,192$0$25,500$265,692
CHIEF PEOPLE OFFICER
Officer, 45.00 hrs/week
$223,032$0$32,063$255,095
CHIEF TECHNOLOGY OFFICER
Highest compensated employee, 45.00 hrs/week
$222,353$0$31,156$253,509
VP PROGRAMS AND VP FIELD INITIATIVES
Highest compensated employee, 45.00 hrs/week
$146,046$0$30,458$176,504

10 people received more than $100,000 in reportable compensation from National Domestic Violence Hotline (Part VII, line 2). Compensation of current officers, directors and key employees totaled $2.0M (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40MFY2020FY2021FY2022FY2023FY2024FY2025$28M$28M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$28M$28M79.8%$9.9M$458,666
FY2024 ⓘ$27M$30M82.2%$10M$435,485
FY2023 ⓘ$22M$27M77.9%$12M$327,997
FY2022 ⓘ$26M$22M76.2%$17M$283,205
FY2021 ⓘ$16M$17M73.8%$13M$238,305
FY2020 ⓘ$16M$15M77.8%$14M$230,712

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b21 · 21 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4Yes
  • Over $15,000 of professional fundraising services Part IV 18Yes
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5286

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
SPITFIRE STRATEGIES LLC
Consulting
$240,387
GENESYS CLOUD
It services
$217,440
QUANTUM POSSIBILITIES LLC
Consulting
$210,562
HIGHSTAKES 35 LLC DBA MERCURY
Consulting
$125,000

Individuals listed as contractors are left out. 5 contractors were paid more than $100,000 in all.

Private foundation grants it received

12 private foundations reported grants to National Domestic Violence Hotline totaling $380K on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from National Domestic Violence Hotline's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for National Domestic Violence Hotline, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Texas

Questions people ask

How much of National Domestic Violence Hotline's spending goes to programs?

In the fiscal year ending September 30, 2025, National Domestic Violence Hotline reported that 79.8% of its $28.4 million in expenses went to program services, 13.2% to management and general and 6.9% to fundraising (Form 990, Part IX).

How much does National Domestic Violence Hotline pay its top executive?

The largest total compensation National Domestic Violence Hotline reported for one person in the fiscal year ending September 30, 2025 was $458,666, for the role of CHIEF EXECUTIVE OFFICER (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does National Domestic Violence Hotline get its money?

Of $28.0 million in revenue in the fiscal year ending September 30, 2025, 97.3% came from contributions and grants (including 76.6% from government grants) and 1.4% from program service revenue (Form 990, Part VIII).

Is National Domestic Violence Hotline a registered charity?

The IRS lists EIN 75-1658287 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending September 30, 2025, object 202631909349301218 · read the filing · XML
  • FY2024: Form 990 for the fiscal year ending September 30, 2024, object 202512129349301761 · read the filing
  • FY2023: Form 990 for the fiscal year ending September 30, 2023, object 202441099349300709 · read the filing
  • FY2022: Form 990 for the fiscal year ending September 30, 2022, object 202311519349300211 · read the filing
  • FY2021: Form 990 for the fiscal year ending September 30, 2021, object 202211669349301701 · read the filing
  • FY2020: Form 990 for the fiscal year ending September 30, 2020, object 202142259349302034 · read the filing

All filings for EIN 75-1658287: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.