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UMASS Memorial Health CARE Inc. & Affiliates

Worcester, MA · EIN 91-2155626 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending September 30, 2025 (tax year 2024) · View the filing · Correct or respond

UMASS Memorial Health CARE Inc. & Affiliates reported $4.57 billion in revenue and $4.70 billion in expenses for the fiscal year ending September 30, 2025. Of every $100 it spent, $88.88 went to program services, $11.01 to management and general costs and $0.11 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 98.2% of the total. The highest compensation it reported for one person was $4,141,845 (DIRECTOR, UMM HARRINGTON HOSPITAL INC. DIRECTOR VARIOUS). 4,667 people received more than $100,000 in reportable compensation. Revenue rose 60% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending September 30, 2025 · Form 990, Part IX, line 25 · total expenses $4.70B

For context, the median across 5,634 covered health care charities: $86.19 programs, $13.81 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending September 30, 2025 · Form 990, Part VIII · total revenue $4.57B

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 5,634 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
88.9%85.6%
Management & general
Part IX 25(C) ÷ 25(A)
11.0%13.7%
Fundraising
Part IX 25(D) ÷ 25(A)
0.1%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.13$0.00
Contributions & grants share of revenue
Part VIII 1h ÷ 12
0.9%1.3%
Government grants share of revenue
Part VIII 1e ÷ 12
0.9%0.1%
Program service revenue share
Part VIII 2g ÷ 12
98.2%93.7%
Highest reported compensation
Part VII-A, columns D–F
$4,141,845$975,831
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.09%1.34%
People paid over $100,000
Part VII, line 2
4,66727
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
2.06.6
Independent voting board members
Part VI 1a–1b
166 of 26988.9%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$2.37B expenses · 56.7% of program spending · grants $2.0M · revenue $2.82B

Umass Memorial medical center Umass Memorial medical center is committed to improving the health of the people of central new england through excellence in clinical care, service, teaching, and research. Umass Memorial medical center does this by providing inpatient and outpatient Health Care services to the residents of central new england without regard to their ability to pay. Fy 2025 key statistics - total discharges: 41,890 total surgical & endoscopy cases: 54,056 total er visits: 140,622

$964M expenses · 23.0% of program spending · grants $58,771 · revenue $1.06B

Umass Memorial community hospitals the Umass Memorial community hospitals (clinton hospital, health alliance hospitals, inc., marlborough hospital, harrington hospital, milford hospital, inc) are committed to improving the health of the people of the communities that they serve through excellence in clinical care and service. Each of these hospitals accomplishes this goal by providing inpatient and outpatient Health Care services to the residents of their communities without regard to their ability to pay. Fy 2025 key statistics - total discharges: 24,520 total surgical & endoscopy cases…

$758M expenses · 18.1% of program spending · grants $6.9M · revenue $617M

Umass Memorial medical group the Umass Memorial medical group is a multispecialty group practice of physicians whose mission and purpose is to support the clinical, educational, research and community service missions of Umass Memorial Health Care and Umass Memorial medical center. Umass Memorial medical group accomplishes this mission by providing medical care to residents of central new england without regard to their ability to pay

$88M all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
DIRECTOR, UMM HARRINGTON HOSPITAL INC. DIRECTOR VARIOUS
Director/trustee, officer, 5.0 hrs/week
$0$3,516,681$625,164$4,141,845
EVP/CFO/TREASURER, UMM HEALTH CARE, INC. OFFICER/DIR VARIOUS
Director/trustee, officer, 5.0 hrs/week
$0$3,101,808$96,684$3,198,492
FORMER SECRETARY UNTIL 9/2024, UMM MEDICAL CENTER, INC., OFFICER & DIRECTOR VARI
Former, 0 hrs/week
$0$2,641,402$275,146$2,916,548
PHYSICIAN, NEUROLOGICAL SURGEON FOR CMG - MED GROUP
Highest compensated employee, 40.0 hrs/week
$1,378,398$0$136,630$1,515,028
FORMER PRESIDENT, DIRECTOR, CNEHA, INC. & MARLBOROUGH HOSP., OFF. & DIR. VARIOUS
Former, 0.0 hrs/week
$1,248,835$0$141,228$1,390,063
PRESIDENT, DIRECTOR, MILFORD REGIONAL MEDICAL CENTER, INC. DIRECTOR VARIOUS
Director/trustee, officer, 40.0 hrs/week
$1,080,516$0$237,041$1,317,557
PRESIDENT, DIRECTOR, UMM MEDICAL GROUP, INC.
Director/trustee, officer, 40.0 hrs/week
$1,105,767$0$202,855$1,308,622
SVP, CHIEF HR OFFICER UNTIL 9/2022
Former, 0.0 hrs/week
$1,200,708$0$29,633$1,230,341

4,667 people received more than $100,000 in reportable compensation from UMASS Memorial Health CARE Inc. & Affiliates (Part VII, line 2). Compensation of current officers, directors and key employees totaled $25M (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$2.00B$4.00B$6.00B$8.00BFY2020FY2021FY2022FY2023FY2024FY2025$4.57B$4.70B
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$4.57B$4.70B88.9%$774M$4,141,845
FY2024 ⓘ$4.16B$4.11B91.5%$796M$3,915,336
FY2023 ⓘ$3.73B$3.58B90.0%$1.00B$3,120,083
FY2022 ⓘ$3.51B$3.49B90.5%$828M$3,085,922
FY2021 ⓘ$3.12B$3.02B90.4%$959M$2,782,782
FY2020 ⓘ$2.86B$2.84B91.2%$825M$2,727,758

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b269 · 166 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2Yes
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4Yes
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 522,436
  • Volunteers Part I, line 6653

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
VAYA WORKFORCE SOLUTIONS LLC
Staffing services
$71,846,960
SODEXO INC AFFILIATES
Food management services
$17,322,974
CROTHALL HLTHCARE INC
Clinical engineering services
$8,266,756
COASTAL AMBULANCE LLC
Ambulatory services
$6,202,721
CENTURY LINEN EAST LLC
Linen services
$5,954,484

Individuals listed as contractors are left out. 262 contractors were paid more than $100,000 in all.

Correct a figure or respond

Every number above is copied from UMASS Memorial Health CARE Inc. & Affiliates's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for UMASS Memorial Health CARE Inc. & Affiliates, you can publish a response that is linked from this page.

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Questions people ask

How much of UMASS Memorial Health CARE Inc. & Affiliates's spending goes to programs?

In the fiscal year ending September 30, 2025, UMASS Memorial Health CARE Inc. & Affiliates reported that 88.9% of its $4.70 billion in expenses went to program services, 11.0% to management and general and 0.1% to fundraising (Form 990, Part IX).

How much does UMASS Memorial Health CARE Inc. & Affiliates pay its top executive?

The largest total compensation UMASS Memorial Health CARE Inc. & Affiliates reported for one person in the fiscal year ending September 30, 2025 was $4,141,845, for the role of DIRECTOR, UMM HARRINGTON HOSPITAL INC. DIRECTOR VARIOUS (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does UMASS Memorial Health CARE Inc. & Affiliates get its money?

Of $4.57 billion in revenue in the fiscal year ending September 30, 2025, 0.9% came from contributions and grants (including 0.9% from government grants) and 98.2% from program service revenue (Form 990, Part VIII).

Is UMASS Memorial Health CARE Inc. & Affiliates a registered charity?

The IRS lists EIN 91-2155626 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending September 30, 2025, object 202642259349302954 · read the filing
  • FY2024: Form 990 for the fiscal year ending September 30, 2024, object 202502269349301705 · read the filing
  • FY2023: Form 990 for the fiscal year ending September 30, 2023, object 202402279349301320 · read the filing
  • FY2022: Form 990 for the fiscal year ending September 30, 2022, object 202322239349300642 · read the filing
  • FY2021: Form 990 for the fiscal year ending September 30, 2021, object 202212249349301206 · read the filing
  • FY2020: Form 990 for the fiscal year ending September 30, 2020, object 202142259349302439 · read the filing

All filings for EIN 91-2155626: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.