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Fort Norfolk Retirement Community

Also known as Harbors Edge

Norfolk, VA · EIN 02-0601375 · 501(c)(3) · Publicly supported organization (509(a)(2))
Latest filing: Form 990 for the fiscal year ending September 30, 2025 (tax year 2024) · View the filing · Correct or respond

Fort Norfolk Retirement Community reported $44.3 million in revenue and $48.2 million in expenses for the fiscal year ending September 30, 2025. Of every $100 it spent, $90.33 went to program services, $9.67 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 94.6% of the total. The highest compensation it reported for one person was $211,450 (CFO). 9 people received more than $100,000 in reportable compensation. Revenue rose 100% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending September 30, 2025 · Form 990, Part IX, line 25 · total expenses $48M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending September 30, 2025 · Form 990, Part VIII · total revenue $44M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
90.3%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
9.7%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.00$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
1.9%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
1.9%2.4%
Program service revenue share
Part VIII 2g ÷ 12
94.6%70.8%
Highest reported compensation
Part VII-A, columns D–F
$211,450$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.44%1.18%
People paid over $100,000
Part VII, line 2
96
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
-20.36.9
Independent voting board members
Part VI 1a–1b
11 of 12100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$44M expenses · 100.0% of program spending · revenue $42M

As a Life Care Community, Harbor's Edge provides Residential Living, Assisted Living, Memory Support and Skilled Nursing Services to meet a full continuum of care for its residents. The partially refundable Entrance Fee Deposit plans are a useful estate planning tool, while the Life Care benefit provides residents with discounted monthly fees for nursing and assisted living services as they transition permanently to a higher level of care

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CFO
Officer, 40.00 hrs/week
$198,650$0$12,800$211,450
Senior Living Sales Counselor
Listed in Part VII, 40.00 hrs/week
$197,321$0$11,727$209,048
VP of Dining Operations
Listed in Part VII, 40.00 hrs/week
$165,115$0$14,144$179,259
VP of Health Services
Listed in Part VII, 40.00 hrs/week
$159,035$0$6,949$165,984
SL Counselor
Listed in Part VII, 40.00 hrs/week
$137,039$0$2,643$139,682
Ast Dir of Nursing
Listed in Part VII, 40.00 hrs/week
$118,547$0$7,035$125,582
Lead CNA/RMA AL/MS
Listed in Part VII, 40.00 hrs/week
$105,010$0$11,431$116,441
Manager of AL/MS
Listed in Part VII, 40.00 hrs/week
$104,387$0$6,342$110,729

9 people received more than $100,000 in reportable compensation from Fort Norfolk Retirement Community (Part VII, line 2). Compensation of current officers, directors and key employees totaled $766K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$20M$40M$60M$80MFY2020FY2021FY2022FY2023FY2024FY2025$44M$48M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$44M$48M90.3%−$81M$211,450
FY2024 ⓘ$39M$47M89.4%−$78M$190,284
FY2023 ⓘ$36M$43M92.3%−$72M$163,395
FY2022 ⓘ$31M$41M92.0%−$65M$163,377
FY2021 ⓘ$28M$28M87.6%−$53M$242,229
FY2020 ⓘ$22M$24M88.7%−$52M$207,324

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b12 · 11 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aNo
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5431

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
Causey Contracting Inc
Contractor
$849,959
Virginia Health Rehabilitation Agency
Physical Therapy
$766,844
Virginia Maid Kitchens Inc
Contractor
$348,790
Hudson Construction
Contractor
$346,752
All Professional Services LLC
Contractor
$283,269

Individuals listed as contractors are left out. 11 contractors were paid more than $100,000 in all.

Correct a figure or respond

Every number above is copied from Fort Norfolk Retirement Community's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Fort Norfolk Retirement Community, you can publish a response that is linked from this page.

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Questions people ask

How much of Fort Norfolk Retirement Community's spending goes to programs?

In the fiscal year ending September 30, 2025, Fort Norfolk Retirement Community reported that 90.3% of its $48.2 million in expenses went to program services, 9.7% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Fort Norfolk Retirement Community pay its top executive?

The largest total compensation Fort Norfolk Retirement Community reported for one person in the fiscal year ending September 30, 2025 was $211,450, for the role of CFO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Fort Norfolk Retirement Community get its money?

Of $44.3 million in revenue in the fiscal year ending September 30, 2025, 1.9% came from contributions and grants (including 1.9% from government grants) and 94.6% from program service revenue (Form 990, Part VIII).

Is Fort Norfolk Retirement Community a registered charity?

The IRS lists EIN 02-0601375 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending September 30, 2025, object 202631829349301953 · read the filing · XML
  • FY2024: Form 990 for the fiscal year ending September 30, 2024, object 202531339349303858 · read the filing
  • FY2023: Form 990 for the fiscal year ending September 30, 2023, object 202402289349301575 · read the filing
  • FY2022: Form 990 for the fiscal year ending September 30, 2022, object 202302239349302010 · read the filing
  • FY2021: Form 990 for the fiscal year ending September 30, 2021, object 202202069349300760 · read the filing
  • FY2020: Form 990 for the fiscal year ending September 30, 2020, object 202112289349303886 · read the filing

All filings for EIN 02-0601375: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.