Charity Impact Media

Home › Unclassified

Greater Springfield Senior Services

Springfield, MA · EIN 04-2510895 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Greater Springfield Senior Services reported $49.2 million in revenue and $46.8 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $93.47 went to program services, $6.53 to management and general costs and $0.00 to fundraising. Its largest source of revenue was contributions and grants: 58.9% of the total. Government grants made up 58.4%. The highest compensation it reported for one person was $207,212 (EXECUTIVE DIRECTOR). 8 people received more than $100,000 in reportable compensation. Revenue rose 49% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $47M

For context, the median across 2,433 covered unclassified charities: $88.27 programs, $11.68 management, $0.05 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $49M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 2,433 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
93.5%86.7%
Management & general
Part IX 25(C) ÷ 25(A)
6.5%11.5%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.00$0.01
Contributions & grants share of revenue
Part VIII 1h ÷ 12
58.9%29.9%
Government grants share of revenue
Part VIII 1e ÷ 12
58.4%3.8%
Program service revenue share
Part VIII 2g ÷ 12
39.6%58.9%
Highest reported compensation
Part VII-A, columns D–F
$207,212$301,601
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.44%1.38%
People paid over $100,000
Part VII, line 2
86
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
7.26.8
Independent voting board members
Part VI 1a–1b
18 of 18100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$10M expenses · 23.8% of program spending · revenue $588K

State home care program (served 2,292 clients):purpose is to assist elders in the commonwealth of massachusetts to secure and maintain maximum independence in their home environment. Case managers complete an assessment to determine clinical and financial eligibility, develop a service plan, arrange for services from one of the many providers with which the organization contracts, and monitor services on a scheduled and as-needed basis. Services generally include, but are not limited to, one or more of the following: adult day health, home health aide, homemaker, personal care, home-delivered…

$6.6M expenses · 15.2% of program spending · revenue $7.2M

Adult family care program (served 293 clients):this program provides care and support in a home environment for individuals 16 years of age and older who, because of medical, physical, cognitive or psychiatric problems, cannot safely live alone. The program matches the participant with a family that meets his or her medical needs and personal interest. Eligibility for this program requires that the individual meet clinical eligibility guidelines and be receiving masshealth or enrolled in a senior care options or one care program

$5.5M expenses · 12.7% of program spending

Community choices program (served 147 clients):purpose is to assist elders in the commonwealth of massachusetts to secure and maintain maximum independence in their home environment. Case managers complete an assessment to determine clinical and financial eligibility, develop a service plan, arrange for services from one of the many providers with which the organization contracts, and monitor services on a scheduled and as-needed basis. Services generally include, but are not limited to, one or more of the following: adult day health, home health aide, homemaker, personal care, home-delivered…

$21M all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
EXECUTIVE DIRECTOR
Officer, 35.00 hrs/week
$182,692$0$24,520$207,212
ADMIN/FINANCE DIR. (RET. 3/20/2025)
Officer, 35.00 hrs/week
$161,033$0$17,728$178,761
MANAGED CARE & MASSHEALTH
Highest compensated employee, 35.00 hrs/week
$119,568$0$19,488$139,056
COMMUNITY SERVICES DIRECTO
Highest compensated employee, 35.00 hrs/week
$109,906$0$14,649$124,555
CLIENT SERVICES DIRECTOR
Highest compensated employee, 35.00 hrs/week
$104,852$0$6,149$111,001

8 people received more than $100,000 in reportable compensation from Greater Springfield Senior Services (Part VII, line 2). Compensation of current officers, directors and key employees totaled $421K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$20M$40M$60M$80MFY2020FY2021FY2022FY2023FY2024FY2025$49M$47M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$49M$47M93.5%$28M$207,212
FY2024 ⓘ$45M$41M93.8%$26M$201,137
FY2023 ⓘ$39M$37M93.7%$22M$194,410
FY2022 ⓘ$37M$35M93.8%$20M$180,611
FY2021 ⓘ$34M$32M93.8%$18M$172,130
FY2020 ⓘ$33M$32M94.1%$17M$127,083

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b18 · 18 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5331
  • Volunteers Part I, line 656

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
TRIO COMMUNITY MEALS
Nutrition caterer
$1,653,818
TOUCHED BY AN ANGEL
Home health care
$1,595,943
INTERNATIONAL HEALTH
Home health care
$1,531,355
O'CONNELL PROFESSIONAL NURSES
Home health care
$1,519,267
EXCEL NURSING SERVICES INC
Home health care
$1,507,565

Individuals listed as contractors are left out. 5 contractors were paid more than $100,000 in all.

Private foundation grants it received

2 private foundations reported grants to Greater Springfield Senior Services totaling $7,650 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Greater Springfield Senior Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Greater Springfield Senior Services, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All unclassified charities · Largest charities in Massachusetts

Questions people ask

How much of Greater Springfield Senior Services's spending goes to programs?

In the fiscal year ending June 30, 2025, Greater Springfield Senior Services reported that 93.5% of its $46.8 million in expenses went to program services, 6.5% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Greater Springfield Senior Services pay its top executive?

The largest total compensation Greater Springfield Senior Services reported for one person in the fiscal year ending June 30, 2025 was $207,212, for the role of EXECUTIVE DIRECTOR (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Greater Springfield Senior Services get its money?

Of $49.2 million in revenue in the fiscal year ending June 30, 2025, 58.9% came from contributions and grants (including 58.4% from government grants) and 39.6% from program service revenue (Form 990, Part VIII).

Is Greater Springfield Senior Services a registered charity?

The IRS lists EIN 04-2510895 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202513089349300116 · read the filing · XML
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202443189349302609 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202333139349302843 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202233129349302078 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202143429349300304 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202140119349301354 · read the filing

All filings for EIN 04-2510895: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.