Charity Impact Media

Home › Housing & shelter

Way Finders

Springfield, MA · EIN 04-2518368 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Way Finders reported $160.5 million in revenue and $158.3 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $96.99 went to program services, $2.57 to management and general costs and $0.44 to fundraising. Its largest source of revenue was contributions and grants: 93.4% of the total. Government grants made up 90.0%. The highest compensation it reported for one person was $261,751 (PRESIDENT AND CEO). 23 people received more than $100,000 in reportable compensation. Revenue rose 105% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $158M

For context, the median across 933 covered housing & shelter charities: $89.27 programs, $10.73 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $160M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 933 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
97.0%87.5%
Management & general
Part IX 25(C) ÷ 25(A)
2.6%10.5%
Fundraising
Part IX 25(D) ÷ 25(A)
0.4%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.00$0.01
Contributions & grants share of revenue
Part VIII 1h ÷ 12
93.4%17.0%
Government grants share of revenue
Part VIII 1e ÷ 12
90.0%1.0%
Program service revenue share
Part VIII 2g ÷ 12
2.2%66.2%
Highest reported compensation
Part VII-A, columns D–F
$261,751$300,863
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.17%1.57%
People paid over $100,000
Part VII, line 2
235
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
1.510.0
Independent voting board members
Part VI 1a–1b
18 of 18100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$77M expenses · 50.0% of program spending · grants $71M · revenue $39,157

Rental assistance programs provide rent supplements to qualified low-income households under programs subsidized by federal and state funds. A variety of supportive services are provided to rental assistance participants

$63M expenses · 41.0% of program spending · grants $43M · revenue $387K

Client services include temporary shelter and supportive services for the homeless and transitional housing and supportive services for victims of domestic violence and other formerly homeless families. Way Finders provides a wide variety of information and referral services, housing counseling and education services for tenants as well as access to financial assistance to help families and individuals avoid homelessness. The services are funded through federal and state programs and private grants and donations

$12M expenses · 7.7% of program spending · revenue $8.9M

Real estate development services include both new construction and purchase and rehabilitation to provide affordable individual, single family and multi-family rental housing and affordable owner occupied housing. These activities are financed by accessing federal and state programs and private lenders. Rental management services are provided to various affordable housing projects. Way Finders and its subsidiaries own a direct or indirect interest in most of the projects developed by Way Finders. These efforts are aimed at ensuring that the properties meet the needs of their low to moderate…

$2.2M all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PRESIDENT AND CEO
Officer, 40.00 hrs/week
$234,175$0$27,576$261,751
CHIEF FINANCIAL OFFICER
Officer, 40.00 hrs/week
$172,972$0$17,622$190,594
CHIEF OPERATING OFFICER
Officer, 40.00 hrs/week
$167,919$0$18,373$186,292
ASST. SECRETARY & CHIEF LE
Director/trustee, officer, 40.00 hrs/week
$163,578$0$10,757$174,335
CHIEF PROGRAM OFFICER
Officer, 40.00 hrs/week
$144,513$0$19,920$164,433
CHIEF DEVELOPMENT OFFICER
Officer, 40.00 hrs/week
$154,618$0$3,539$158,157
CHIEF OF STAFF
Officer, 40.00 hrs/week
$152,851$0$3,453$156,304
CHIEF PEOPLE & ADMINISTRAT
Officer, 40.00 hrs/week
$142,492$0$7,254$149,746

23 people received more than $100,000 in reportable compensation from Way Finders (Part VII, line 2). Compensation of current officers, directors and key employees totaled $1.5M (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$50M$100M$150M$200MFY2020FY2021FY2022FY2023FY2024FY2025$160M$158M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$160M$158M97.0%$20M$261,751
FY2024 ⓘ$130M$129M96.4%$18M$249,407
FY2023 ⓘ$113M$113M96.6%$18M$237,842
FY2022 ⓘ$169M$168M97.7%$17M$235,024
FY2021 ⓘ$108M$105M96.7%$17M$222,318
FY2020 ⓘ$78M$78M95.4%$14M$466,060

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b18 · 18 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4Yes
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5404
  • Volunteers Part I, line 6157

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
HAYNES CONSTRUCTION
Construction
$1,236,468
JOY SQUARE DESIGN INC
Architecture
$282,691
DANIEL DENNIS AND COMPANY
Audit and tax services
$245,855
SOURCEPASS INC
It consulting
$230,590
ENLACE DE FAMILIAS
Programatic services
$227,800

Individuals listed as contractors are left out. 10 contractors were paid more than $100,000 in all.

Private foundation grants it received

4 private foundations reported grants to Way Finders totaling $111K on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Way Finders's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Way Finders, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All housing & shelter charities · Largest charities in Massachusetts

Questions people ask

How much of Way Finders's spending goes to programs?

In the fiscal year ending June 30, 2025, Way Finders reported that 97.0% of its $158.3 million in expenses went to program services, 2.6% to management and general and 0.4% to fundraising (Form 990, Part IX).

How much does Way Finders pay its top executive?

The largest total compensation Way Finders reported for one person in the fiscal year ending June 30, 2025 was $261,751, for the role of PRESIDENT AND CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Way Finders get its money?

Of $160.5 million in revenue in the fiscal year ending June 30, 2025, 93.4% came from contributions and grants (including 90.0% from government grants) and 2.2% from program service revenue (Form 990, Part VIII).

Is Way Finders a registered charity?

The IRS lists EIN 04-2518368 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202621329349302242 · read the filing
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202541299349302034 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202421229349301802 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202321259349301212 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202220889349300602 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202131349349305853 · read the filing

All filings for EIN 04-2518368: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.