Charity Impact Media

Home › Human services

Access CARE Partners

Holyoke, MA · EIN 04-2545848 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Access CARE Partners reported $34.6 million in revenue and $34.6 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $93.01 went to program services, $6.99 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 98.4% of the total. The highest compensation it reported for one person was $204,364 (EXECUTIVE DIRECTOR). 4 people received more than $100,000 in reportable compensation. Revenue rose 28% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $35M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $35M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
93.0%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
7.0%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.00$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
0.8%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%2.4%
Program service revenue share
Part VIII 2g ÷ 12
98.4%70.8%
Highest reported compensation
Part VII-A, columns D–F
$204,364$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.59%1.18%
People paid over $100,000
Part VII, line 2
46
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
4.96.9
Independent voting board members
Part VI 1a–1b
13 of 13100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$18M expenses · 54.8% of program spending · grants $128K · revenue $19M

Elder services: home care services are tailored to meet individualneeds of eligible elders 60+, and most are coordinated throughprovider agencies. Among those services are individual caremanagement, personal care assistance, meal preparation, laundry,housekeeping, companions, respite for caregivers, moneymanagement, coordination of care and nursing home screenings.ombudsman program provides a way for nursing and rest homeresidents to have their complaints addressed; and also providesinformation about nursing and rest homes. Trained volunteerombudsmen, certified by the executive office of…

$4.6M expenses · 14.2% of program spending · revenue $4.8M

Personal/foster care program: adult family care provides a fosterhome for older adults, persons with physical and mentaldisabilities, and AIDS. Afc provides professional nursing andsocial work support. Caregivers and participants are matched onthe basis of common interest, location, and the specific needs ofthe participant. Group adult foster care is a medical programthat provides daily personal care services to adults withimpairments, who live in managed housing complexes. Personal caremanagement, provided through masshealth's pca program, providesassessment, evaluation and skills training…

$1.2M expenses · 3.9% of program spending · revenue $940K

Nutrition program: elder nutrition program provideswell-balanced, hot noon meals for elders 60+ (and their spouses),monday-friday, at congregate mealsites or delivered to theirhomes. Congregate mealsites provide opportunities for socialinteraction, nutrition education and volunteer activities, and arelocated within the community. Hot meals are delivered to frail,homebound elders by trained delivery staff, who may help tocommunicate the elder's need for additional assistance

$8.7M all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
EXECUTIVE DIRECTOR
Officer, 35.00 hrs/week
$174,845$0$29,519$204,364
DIRECTOR OF FINANCE
Highest compensated employee, 35.00 hrs/week
$139,092$0$33,550$172,642
HOME CARE PROGRAM DIRECTOR
Highest compensated employee, 35.00 hrs/week
$124,459$0$26,716$151,175
HUMAN RESOURCE DIRECTOR
Highest compensated employee, 35.00 hrs/week
$117,561$0$31,995$149,556

4 people received more than $100,000 in reportable compensation from Access CARE Partners (Part VII, line 2). Compensation of current officers, directors and key employees totaled $207K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40MFY2020FY2021FY2022FY2023FY2024FY2025$35M$35M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$35M$35M93.0%$14M$204,364
FY2024 ⓘ$34M$32M93.1%$14M$206,206
FY2023 ⓘ$30M$29M93.5%$12M$209,613
FY2022 ⓘ$28M$28M93.2%$12M$194,000
FY2021 ⓘ$27M$27M93.7%$11M$189,507
FY2020 ⓘ$27M$27M93.4%$9.1M$186,735

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b13 · 13 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5336
  • Volunteers Part I, line 629

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
COOPERATIVE SYSTEMS LLC
It consulting
$262,158

Individuals listed as contractors are left out. 1 contractors were paid more than $100,000 in all.

Private foundation grants it received

1 private foundation reported grants to Access CARE Partners totaling $13,085 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Access CARE Partners's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Access CARE Partners, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Massachusetts

Questions people ask

How much of Access CARE Partners's spending goes to programs?

In the fiscal year ending June 30, 2025, Access CARE Partners reported that 93.0% of its $34.6 million in expenses went to program services, 7.0% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Access CARE Partners pay its top executive?

The largest total compensation Access CARE Partners reported for one person in the fiscal year ending June 30, 2025 was $204,364, for the role of EXECUTIVE DIRECTOR (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Access CARE Partners get its money?

Of $34.6 million in revenue in the fiscal year ending June 30, 2025, 0.8% came from contributions and grants and 98.4% from program service revenue (Form 990, Part VIII).

Is Access CARE Partners a registered charity?

The IRS lists EIN 04-2545848 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202600429349301705 · read the filing · XML
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202443479349301504 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202303339349300430 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202213399349300111 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202230339349300718 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202130589349300003 · read the filing

All filings for EIN 04-2545848: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.