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United Service Organizations
United Service Organizations reported $168.0 million in revenue and $163.5 million in expenses for calendar year 2024. Of every $100 it spent, $67.94 went to program services, $9.84 to management and general costs and $22.22 to fundraising. Its largest source of revenue was contributions and grants: 99.4% of the total. Government grants made up 14.5%. The highest compensation it reported for one person was $917,754 (PRESIDENT & CEO). 149 people received more than $100,000 in reportable compensation. Revenue rose 14% between 2019 and 2024. Source: Form 990, 2024.
Where $100 of spending went
Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $163MFor context, the median across 185 covered public & societal benefit charities: $88.81 programs, $11.18 management, $0.01 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
Calendar year 2024 · Form 990, Part VIII · total revenue $168M- Contributions & grants (non-government)$84.69 $143M
- Government grants$14.49 $24M
- Program service revenue$0.19 $312K
- Investment income$0.63 $1.1M
Other revenue was negative: −$410K. The bar shows the positive sources only.
The 990 scorecard · same measures for every charity, no grades
| Measure | 2024 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 67.9% | 84.9% |
| Management & general Part IX 25(C) ÷ 25(A) | 9.8% | 10.7% |
| Fundraising Part IX 25(D) ÷ 25(A) | 22.2% | 0.0% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.22 | $0.01 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 99.4% | 83.8% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 14.5% | 0.0% |
| Program service revenue share Part VIII 2g ÷ 12 | 0.2% | 3.2% |
| Highest reported compensation Part VII-A, columns D–F | $917,754 | $357,133 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 0.56% | 1.52% |
| People paid over $100,000 Part VII, line 2 | 149 | 12 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 7.8 | 10.5 |
| Independent voting board members Part VI 1a–1b | 25 of 26 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
2024 · Form 990, Part III · the three largest programs by expenseUso centers - uso centers are the foundation for our connection to the military community and enable the uso to serve as hubs from which to provide outreach support to areas where no physical uso center exists. Uso centers strengthen the wellbeing of service members and their families, and provide a home away from home for them around the world. 2024 continued to present unique challenges as service members were deployed and repositioned throughout europe. Uso centers in the middle east have also been supporting increased service member presence in the region due to the israel-hamas conflict.…
Public awareness and outreach - the uso's marketing and communications outreach programs aim to address the civilian-military drift - a natural disconnect and lack of understanding between those who have served in the military and those whom they defend who have never served and may not know or be related to anyone who has. In september 2023, the uso launched a national broadcast psa campaign reaching the general public that is still ongoing today. The campaign also has a highly targeted media effort designed to reach and build awareness with a younger cohort of potential supporters that can…
Service member, military family, and expeditionary programs - uso provides a suite of programs focused on wellness and resiliency for service members and their families. These programs include the uso reading program which keeps service members connected to their children through story-time; uso holidays which provides programming to help service members feel connected and supported during the holidays throughout the year; uso care packages, uso2go and program in a box kits ensure service members deployed to remote locations can enjoy essentials, recreation and comforts of home
Highest reported compensation
2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| PRESIDENT & CEO Director/trustee, officer, 50.00 hrs/week | $734,818 | $0 | $182,936 | $917,754 |
| COO (THRU 01/24) Key employee, 50.00 hrs/week | $495,843 | $0 | $11,961 | $507,804 |
| COO (BEG 02/24) Key employee, 50.00 hrs/week | $447,958 | $0 | $37,757 | $485,715 |
| TREASURER / CFO Officer, 48.00 hrs/week | $416,533 | $0 | $63,724 | $480,257 |
| CDO/CMO (THRU 07/24) Key employee, 50.00 hrs/week | $424,297 | $0 | $30,446 | $454,743 |
| SECRETARY / CHRO Officer, 50.00 hrs/week | $349,189 | $0 | $67,861 | $417,050 |
| CHIEF GOVERNMENT RELATIONS OFFICER Key employee, 50.00 hrs/week | $322,841 | $0 | $55,386 | $378,227 |
| REGIONAL PRESIDENT (WEST) Highest compensated employee, 50.00 hrs/week | $323,773 | $0 | $41,120 | $364,893 |
149 people received more than $100,000 in reportable compensation from United Service Organizations (Part VII, line 2). Compensation of current officers, directors and key employees totaled $4.0M (Part IX, line 5).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b26 · 25 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4Yes
- Over $15,000 of professional fundraising services Part IV 18Yes
- Over $10,000 of activity outside the U.S. Part IV 14bYes
- Employees Part I, line 5840
- Volunteers Part I, line 621,486
Largest outside contractors
2024 · Form 990, Part VII, Section B · businesses only| HH ASSOCIATES US INC Print production | $8,423,080 |
| MISSIONWIRED Digital fundraising | $1,860,962 |
| MESSAGE DIGITAL LLC Program management | $1,570,310 |
| ASCENTA GROUP Program management | $1,382,525 |
| CEVA FREIGHT LLC Warehouse management | $958,350 |
Individuals listed as contractors are left out. 60 contractors were paid more than $100,000 in all.
Private foundation grants it received
252 private foundations reported grants to United Service Organizations totaling $1.1M on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from United Service Organizations's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for United Service Organizations, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 United Service Organizations spent in 2024, $67.94 went to programs. The full breakdown, from its IRS Form 990:
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Similar-sized charities in this cause
- Opportunity Finance NetworkWashington, DC · revenue $140M · programs 67.6% · 2025
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- The Heritage FoundationWashington, DC · revenue $134M · programs 82.5% · 2024
- Island Peer Review OrganizationJericho, NY · revenue $171M · programs 78.6% · FY2025
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All public & societal benefit charities · Largest charities in Virginia
Questions people ask
How much of United Service Organizations's spending goes to programs?
In calendar year 2024, United Service Organizations reported that 67.9% of its $163.5 million in expenses went to program services, 9.8% to management and general and 22.2% to fundraising (Form 990, Part IX).
How much does United Service Organizations pay its top executive?
The largest total compensation United Service Organizations reported for one person in calendar year 2024 was $917,754, for the role of PRESIDENT & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does United Service Organizations get its money?
Of $168.0 million in revenue in calendar year 2024, 99.4% came from contributions and grants (including 14.5% from government grants) and 0.2% from program service revenue (Form 990, Part VIII).
Is United Service Organizations a registered charity?
The IRS lists EIN 13-1610451 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- 2024: Form 990 for calendar year 2024, object 202522759349301547 · read the filing
- 2023: Form 990 for calendar year 2023, object 202432479349301753 · read the filing
- 2022: Form 990 for calendar year 2022, object 202322489349300847 · read the filing
- 2021: Form 990 for calendar year 2021, object 202242699349300619 · read the filing
- 2020: Form 990 for calendar year 2020, object 202132659349300528 · read the filing
- 2019: Form 990 for calendar year 2019, object 202042909349301114 · read the filing
All filings for EIN 13-1610451: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.