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Exceptional Family Resources

Syracuse, NY · EIN 16-1098311 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for calendar year 2024 (tax year 2024) · View the filing · Correct or respond

Exceptional Family Resources reported $26.5 million in revenue and $25.4 million in expenses for calendar year 2024. Of every $100 it spent, $92.24 went to program services, $7.75 to management and general costs and $0.01 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 90.5% of the total. Government grants made up 9.5%. The highest compensation it reported for one person was $230,571 (CHIEF EXECUTIVE OFFICER). 4 people received more than $100,000 in reportable compensation. Revenue rose 171% between 2019 and 2024. Source: Form 990, 2024.

Where $100 of spending went

Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $25M

For context, the median across 5,634 covered health care charities: $86.19 programs, $13.81 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2024 · Form 990, Part VIII · total revenue $26M

Investment income was negative: −$67,256. The bar shows the positive sources only.

The 990 scorecard · same measures for every charity, no grades

2024 filing. Median across 5,634 covered charities in this category, from their latest filings.
Measure2024Median
Program services
Part IX 25(B) ÷ 25(A)
92.2%85.6%
Management & general
Part IX 25(C) ÷ 25(A)
7.7%13.7%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.00$0.00
Contributions & grants share of revenue
Part VIII 1h ÷ 12
9.6%1.3%
Government grants share of revenue
Part VIII 1e ÷ 12
9.5%0.1%
Program service revenue share
Part VIII 2g ÷ 12
90.5%93.7%
Highest reported compensation
Part VII-A, columns D–F
$230,571$975,831
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.91%1.34%
People paid over $100,000
Part VII, line 2
427
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
5.96.6
Independent voting board members
Part VI 1a–1b
10 of 1088.9%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2024 · Form 990, Part III · the three largest programs by expense
$5.8M expenses · 24.8% of program spending · revenue $6.6M

The community habilitation program helps people with developmental disabilities learn, improve, or maintain independent living skills both within the home and in the community. Approximately 329 people were served in 2024

$14M expenses · 57.7% of program spending · revenue $13M

Self direction services allow individuals to plan and access support services through an annual budget that they design to meet their individual needs which is determined by region, living situation and assessment. Each individual has a personal resources allocation (pra) which determines their budget. With support of a "planning team" made up of family, friends and advocates, individuals can choose to self-hire their direct care staff or access traditional agency supported services for respite, community habilitation and/or supported employment. A variety of additional services are also…

$1.4M expenses · 6.1% of program spending · revenue $1.5M

Waiver respite services provide support to individuals with developmental disabilities and offers their primary caregivers a break from providing care. Services can be provided in the home or in the community. Our community respite services provide primarily 1:1 or 1:2 supports and our recreational respite services provide group respite opportunities throughout the year. Approximately 125 people were served in 2024

$2.7M all other programs (line 4d)

Highest reported compensation

2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CHIEF EXECUTIVE OFFICER
Officer, 40.00 hrs/week
$198,496$0$32,075$230,571
CHIEF FINANCIAL OFFICER
Officer, 40.00 hrs/week
$142,491$0$20,935$163,426
CHIEF OPERATING OFFICER
Highest compensated employee, 40.00 hrs/week
$112,547$0$28,028$140,575
DIRECTOR OF EMPLOYMENT
Highest compensated employee, 40.00 hrs/week
$122,672$0$15,878$138,550

4 people received more than $100,000 in reportable compensation from Exceptional Family Resources (Part VII, line 2). Compensation of current officers, directors and key employees totaled $404K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40M201920202021202220232024$26M$25M
FilingRevenueExpensesProgramsNet assetsTop pay
2024 ⓘ$26M$25M92.2%$13M$230,571
2023 ⓘ$21M$21M90.7%$11M$229,886
2022 ⓘ$17M$17M91.7%$9.3M$204,994
2021 ⓘ$11M$9.9M87.6%$8.1M$208,105
2020 ⓘ$15M$10M86.8%$8.2M$199,892
2019 ⓘ$9.8M$9.8M87.7%$2.7M$94,997

Governance answers, as filed

2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b10 · 10 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 51,203
  • Volunteers Part I, line 612

Largest outside contractors

2024 · Form 990, Part VII, Section B · businesses only
ALLEGRETTO FUNDING GROUP INC
Information technology service and suppo
$140,210

Individuals listed as contractors are left out. 1 contractors were paid more than $100,000 in all.

Correct a figure or respond

Every number above is copied from Exceptional Family Resources's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Exceptional Family Resources, you can publish a response that is linked from this page.

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Questions people ask

How much of Exceptional Family Resources's spending goes to programs?

In calendar year 2024, Exceptional Family Resources reported that 92.2% of its $25.4 million in expenses went to program services, 7.7% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Exceptional Family Resources pay its top executive?

The largest total compensation Exceptional Family Resources reported for one person in calendar year 2024 was $230,571, for the role of CHIEF EXECUTIVE OFFICER (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Exceptional Family Resources get its money?

Of $26.5 million in revenue in calendar year 2024, 9.6% came from contributions and grants (including 9.5% from government grants) and 90.5% from program service revenue (Form 990, Part VIII).

Is Exceptional Family Resources a registered charity?

The IRS lists EIN 16-1098311 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2024: Form 990 for calendar year 2024, object 202522469349301472 · read the filing
  • 2023: Form 990 for calendar year 2023, object 202442419349301354 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202333069349302338 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202202389349300025 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202132869349301678 · read the filing
  • 2019: Form 990 for calendar year 2019, object 202012559349301501 · read the filing

All filings for EIN 16-1098311: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.