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Starbridge Services

Rochester, NY · EIN 22-2702285 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for calendar year 2024 (tax year 2024) · View the filing · Correct or respond

Starbridge Services reported $23.8 million in revenue and $21.1 million in expenses for calendar year 2024. Of every $100 it spent, $88.67 went to program services, $10.25 to management and general costs and $1.08 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 81.1% of the total. Government grants made up 8.5%. The highest compensation it reported for one person was $174,427 (PRESIDENT & CEO). 3 people received more than $100,000 in reportable compensation. Revenue rose 118% between 2019 and 2024. Source: Form 990, 2024.

Where $100 of spending went

Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $21M

For context, the median across 2,433 covered unclassified charities: $88.27 programs, $11.68 management, $0.05 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2024 · Form 990, Part VIII · total revenue $24M

The 990 scorecard · same measures for every charity, no grades

2024 filing. Median across 2,433 covered charities in this category, from their latest filings.
Measure2024Median
Program services
Part IX 25(B) ÷ 25(A)
88.7%86.7%
Management & general
Part IX 25(C) ÷ 25(A)
10.3%11.5%
Fundraising
Part IX 25(D) ÷ 25(A)
1.1%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.06$0.01
Contributions & grants share of revenue
Part VIII 1h ÷ 12
16.7%29.9%
Government grants share of revenue
Part VIII 1e ÷ 12
8.5%3.8%
Program service revenue share
Part VIII 2g ÷ 12
81.1%58.9%
Highest reported compensation
Part VII-A, columns D–F
$174,427$301,601
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.83%1.38%
People paid over $100,000
Part VII, line 2
36
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
4.46.8
Independent voting board members
Part VI 1a–1b
18 of 18100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2024 · Form 990, Part III · the three largest programs by expense
$14M expenses · 75.9% of program spending · revenue $15M

Fiscal intermediary:supports individuals with I/dd with self-directed budgets to pay for staff and other supports and services needed in their homes and in the community. Self-direction provides greater opportunity for individuals to choose the supports and services that work best for them. Individuals along with their circle of support (also known as a planning team) develop a person-centered plan, including a self-directed budget to pay for the staff and other supports and services needed at home and in the community. These can include one-to-one staff, respite, employment supports…

$2.4M expenses · 12.9% of program spending · revenue $3.0M

Supervised ira living (residential services):starbridge offers residences that are staffed 24/7 by trained and caring direct-support professionals. Our homes and apartments are located in brighton, irondequoit, and rochester, and are certified by the nys office for people with developmental disabilities (opwdd). Supervised residences offer 24/7 support to help individuals with I/dd live healthy, productive, and integrated lives in the community. While providing support in gaining greater independence through individual life plans

$485K expenses · 2.6% of program spending · revenue $500K

Family & youth education:parent training and information center (ptic) - provides trainings, resources and individual support to parents of children with disabilities, professionals, and youth to help parents and families to understand the special education process, leading to positive outcomes. These services are for children and young adults 0-26 years old. Ptic for transition - families of students with disabilities in nys will be informed about special education systems and processes related to transition services through dissemination of transition-related products and resources

$1.6M all other programs (line 4d)

Highest reported compensation

2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PRESIDENT & CEO
Officer, 40.00 hrs/week
$160,570$0$13,857$174,427
CFO
Officer, 40.00 hrs/week
$125,780$0$13,118$138,898
VP OF WORKFORCE (HR)
Officer, 40.00 hrs/week
$106,771$0$11,574$118,345

3 people received more than $100,000 in reportable compensation from Starbridge Services (Part VII, line 2). Compensation of current officers, directors and key employees totaled $393K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40M201920202021202220232024$24M$21M
FilingRevenueExpensesProgramsNet assetsTop pay
2024 ⓘ$24M$21M88.7%$7.7M$174,427
2023 ⓘ$18M$17M87.3%$4.9M$164,883
2022 ⓘ$15M$15M88.2%$3.9M$147,912
2021 ⓘ$13M$12M84.7%$4.0M$181,425
2020 ⓘ$10M$11M84.8%$2.5M$174,138
2019 ⓘ$11M$11M84.7%$2.9M$166,726

Governance answers, as filed

2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b18 · 18 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5763
  • Volunteers Part I, line 620

Largest outside contractors

2024 · Form 990, Part VII, Section B · businesses only
CENTER INFORMATION SERVICES INC
Computer support services
$291,403
AUTISMUP
Program support services
$154,245

Individuals listed as contractors are left out. 2 contractors were paid more than $100,000 in all.

Private foundation grants it received

3 private foundations reported grants to Starbridge Services totaling $31,229 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Starbridge Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Starbridge Services, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All unclassified charities · Largest charities in New York

Questions people ask

How much of Starbridge Services's spending goes to programs?

In calendar year 2024, Starbridge Services reported that 88.7% of its $21.1 million in expenses went to program services, 10.3% to management and general and 1.1% to fundraising (Form 990, Part IX).

How much does Starbridge Services pay its top executive?

The largest total compensation Starbridge Services reported for one person in calendar year 2024 was $174,427, for the role of PRESIDENT & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Starbridge Services get its money?

Of $23.8 million in revenue in calendar year 2024, 16.7% came from contributions and grants (including 8.5% from government grants) and 81.1% from program service revenue (Form 990, Part VIII).

Is Starbridge Services a registered charity?

The IRS lists EIN 22-2702285 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2024: Form 990 for calendar year 2024, object 202502459349300315 · read the filing
  • 2023: Form 990 for calendar year 2023, object 202402989349300405 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202343129349303209 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202222789349301002 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202123059349301037 · read the filing
  • 2019: Form 990 for calendar year 2019, object 202003029349300345 · read the filing

All filings for EIN 22-2702285: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.