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Step by Step

Wilkesbarre, PA · EIN 23-2053563 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Step by Step reported $111.4 million in revenue and $110.7 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $91.85 went to program services, $8.14 to management and general costs and $0.01 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 99.2% of the total. The highest compensation it reported for one person was $412,339 (PRESIDENT/CEO). 31 people received more than $100,000 in reportable compensation. Revenue rose 44% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $111M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $111M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
91.9%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
8.1%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
Not reported$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
0.0%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%2.4%
Program service revenue share
Part VIII 2g ÷ 12
99.2%70.8%
Highest reported compensation
Part VII-A, columns D–F
$412,339$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.37%1.18%
People paid over $100,000
Part VII, line 2
316
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
3.76.9
Independent voting board members
Part VI 1a–1b
12 of 12100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$66M expenses · 65.4% of program spending · revenue $72M

Group home care for individuals with intellectual and developmental disabilities: community residential facilities for individuals with intellectual/ developmental disabilities. (333 consumers serviced; 106,001 days of service)

$15M expenses · 15.2% of program spending · revenue $17M

Rehabilitation services, general/other mental health: community residential rehabilitation services for individuals with emotional disabilities. (598 consumers serviced; 66,113 days of service and 74,599 quarter hours of service)

$12M expenses · 11.6% of program spending · revenue $13M

Children's behavioral health program: school and community based services for children with intellectual/developmental disabilities. (547 consumers serviced; 837,191 quarter hours of service)

$7.9M all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PRESIDENT/CEO
Officer, 50.00 hrs/week
$354,043$0$58,296$412,339
VP OF FINANCE/CFO
Officer, 50.00 hrs/week
$251,754$0$55,013$306,767
EXEC VP OF OPERATIONS/COO
Officer, 50.00 hrs/week
$259,443$0$44,087$303,530
CHIEF ADMINISTRATIVE & LEGAL AFFAIRS OFFICER
Key employee, 50.00 hrs/week
$274,266$0$15,260$289,526
SR. VP OF OPERATIONS
Officer, 50.00 hrs/week
$239,156$0$31,097$270,253
DIRECTOR OF HUMAN RESOURCES
Highest compensated employee, 50.00 hrs/week
$152,215$0$36,569$188,784
NURSE
Highest compensated employee, 50.00 hrs/week
$165,497$0$21,635$187,132
CONTROLLER
Highest compensated employee, 50.00 hrs/week
$150,124$0$34,663$184,787

31 people received more than $100,000 in reportable compensation from Step by Step (Part VII, line 2). Compensation of current officers, directors and key employees totaled $2.1M (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$50M$100M$150M$200MFY2020FY2021FY2022FY2023FY2024FY2025$111M$111M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$111M$111M91.9%$34M$412,339
FY2024 ⓘ$107M$104M92.2%$33M$365,330
FY2023 ⓘ$93M$91M92.1%$30M$355,373
FY2022 ⓘ$86M$83M93.0%$28M$311,234
FY2021 ⓘ$77M$76M93.0%$21M$247,084
FY2020 ⓘ$77M$75M93.8%$20M$285,048

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b12 · 12 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 51,866
  • Volunteers Part I, line 630

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
WILLETTS TECHNOLOGY INC
Information technology services
$870,220
DELTA-T GROUP INC
Temporary staff services
$414,440
JDB SERVICE GROUP INC
Building improvement services
$270,744
ENERGY TECHNOLOGIES INC
Hvac services
$195,443

Individuals listed as contractors are left out. 14 contractors were paid more than $100,000 in all.

Private foundation grants it received

1 private foundation reported grants to Step by Step totaling $1,000 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Step by Step's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Step by Step, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Pennsylvania

Questions people ask

How much of Step by Step's spending goes to programs?

In the fiscal year ending June 30, 2025, Step by Step reported that 91.9% of its $110.7 million in expenses went to program services, 8.1% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Step by Step pay its top executive?

The largest total compensation Step by Step reported for one person in the fiscal year ending June 30, 2025 was $412,339, for the role of PRESIDENT/CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Step by Step get its money?

Of $111.4 million in revenue in the fiscal year ending June 30, 2025, 0.0% came from contributions and grants and 99.2% from program service revenue (Form 990, Part VIII).

Is Step by Step a registered charity?

The IRS lists EIN 23-2053563 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202631339349300918 · read the filing
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202521349349300232 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202441349349308589 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202301329349300240 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202221309349303642 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202111269349301731 · read the filing

All filings for EIN 23-2053563: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.