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Community Support Services

Akron, OH · EIN 23-7029146 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Community Support Services reported $30.5 million in revenue and $26.6 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $84.72 went to program services, $15.28 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 56.1% of the total. Government grants made up 21.8%. The highest compensation it reported for one person was $287,248 (PSYCHIATRIST). 16 people received more than $100,000 in reportable compensation. Revenue rose 30% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $27M

For context, the median across 864 covered mental health & crisis intervention charities: $86.13 programs, $13.87 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $30M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 864 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
84.7%85.2%
Management & general
Part IX 25(C) ÷ 25(A)
15.3%13.7%
Fundraising
Part IX 25(D) ÷ 25(A)
0.0%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.00$0.00
Contributions & grants share of revenue
Part VIII 1h ÷ 12
22.1%26.4%
Government grants share of revenue
Part VIII 1e ÷ 12
21.8%14.5%
Program service revenue share
Part VIII 2g ÷ 12
56.1%69.3%
Highest reported compensation
Part VII-A, columns D–F
$287,248$324,111
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
1.08%1.28%
People paid over $100,000
Part VII, line 2
168
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
13.86.2
Independent voting board members
Part VI 1a–1b
19 of 19100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$7.4M expenses · 32.7% of program spending · revenue $7.6M

Case management (community psychiatric supportive treatment) and clinical services: case management services provided to individuals to assist in resolving or minimizing the effects of their impairment for which habilitative or rehabilitative services will assist in their recovery. Including four unique teams for assertive community treatment (act), which is an evidence-based practice that improves outcomes for people with severe mental illness who are most at-risk of psychiatric crisis and hospitalization and involvement in the criminal justice system. Act is one of the oldest and most…

$6.5M expenses · 28.8% of program spending · revenue $8.2M

Residental and supportive housing: residential services: there are several levels of services available to individuals served, including three free standing residential group homes that provide room, board, personal care and behavioral health/recovery services andaccomodations with a total capacity to serve 37 individuals. Adult care facilities are homes owned and operated by independent proprietors and licensed by ohiomhas. All homes provide 3 meals a day, medication monitoring, and some level of onsite support. Supportive housing provides double and single room occupancy with private…

$6.1M expenses · 26.9% of program spending · grants $24,456 · revenue $7.1M

Psychiatric and counseling services: mental health assessments are conducted by clinical staff when necessary to determine client needs and ability to function in order to determine appropriate treatment and services. Pharmacological treatment services are also providedby psychiatrists, advance practice nurses, registered nurses, and licensed practical nurses. Services include comprehensive evaluation, treatment planning, prescribing medication, assessment, and side effect monitoring. Outpatient counseling services include, but are notlimited to, assessment, individual and group counseling…

$2.6M all other programs (line 4d)

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
PSYCHIATRIST
Highest compensated employee, 40.00 hrs/week
$263,813$0$23,435$287,248
MEDICAL DIRECTOR
Highest compensated employee, 32.00 hrs/week
$243,098$0$38,031$281,129
CEO
Officer, 40.00 hrs/week
$259,506$0$14,212$273,718
PSYCHIATRIST
Highest compensated employee, 40.00 hrs/week
$246,822$0$23,212$270,034
PSYCHIATRIST
Highest compensated employee, 40.00 hrs/week
$202,998$0$12,347$215,345
CFO
Officer, 40.00 hrs/week
$163,902$0$20,668$184,570
BH NURSE PRACTITIONER
Highest compensated employee, 40.00 hrs/week
$135,658$0$12,252$147,910

16 people received more than $100,000 in reportable compensation from Community Support Services (Part VII, line 2). Compensation of current officers, directors and key employees totaled $628K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40MFY2020FY2021FY2022FY2023FY2024FY2025$30M$27M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$30M$27M84.7%$31M$287,248
FY2024 ⓘ$28M$25M84.6%$27M$289,576
FY2023 ⓘ$25M$24M85.3%$24M$313,179
FY2022 ⓘ$26M$21M84.0%$23M$261,245
FY2021 ⓘ$27M$20M82.5%$17M$240,187
FY2020 ⓘ$23M$20M84.3%$10M$376,470

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b19 · 19 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aNo
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5396
  • Volunteers Part I, line 610

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
1 MCKESSON CORPORATION
Drugs for 340b discount drug program
$13,175,662
2 NORTHCOAST COMMUNITY HOMES
Landlord for clients
$476,288
3 AQUITY SOLUTIONS
Medical scribe
$340,562
5 LH HOME CARE
Landlord & case management for clients
$160,191

Individuals listed as contractors are left out. 13 contractors were paid more than $100,000 in all.

Private foundation grants it received

1 private foundation reported grants to Community Support Services totaling $25,000 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Community Support Services's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Community Support Services, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All mental health & crisis intervention charities · Largest charities in Ohio

Questions people ask

How much of Community Support Services's spending goes to programs?

In the fiscal year ending June 30, 2025, Community Support Services reported that 84.7% of its $26.6 million in expenses went to program services, 15.3% to management and general and 0.0% to fundraising (Form 990, Part IX).

How much does Community Support Services pay its top executive?

The largest total compensation Community Support Services reported for one person in the fiscal year ending June 30, 2025 was $287,248, for the role of PSYCHIATRIST (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Community Support Services get its money?

Of $30.5 million in revenue in the fiscal year ending June 30, 2025, 22.1% came from contributions and grants (including 21.8% from government grants) and 56.1% from program service revenue (Form 990, Part VIII).

Is Community Support Services a registered charity?

The IRS lists EIN 23-7029146 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202631249349301843 · read the filing
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202521359349314667 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202431359349300823 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202301329349306490 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202201369349309970 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202131189349300213 · read the filing

All filings for EIN 23-7029146: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.