Multi-Service Center
Multi-Service Center reported $28.3 million in revenue and $26.1 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $85.87 went to program services, $12.22 to management and general costs and $1.91 to fundraising. Its largest source of revenue was contributions and grants: 81.2% of the total. Government grants made up 53.6%. The highest compensation it reported for one person was $232,507 (CEO). 9 people received more than $100,000 in reportable compensation. Revenue rose 41% between FY2020 and FY2025. Source: Form 990, FY2025.
Where $100 of spending went
The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $26MFor context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $28MThe 990 scorecard · same measures for every charity, no grades
| Measure | FY2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 85.9% | 87.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 12.2% | 11.4% |
| Fundraising Part IX 25(D) ÷ 25(A) | 1.9% | 0.2% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.02 | $0.02 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 81.2% | 20.6% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 53.6% | 2.4% |
| Program service revenue share Part VIII 2g ÷ 12 | 9.7% | 70.8% |
| Highest reported compensation Part VII-A, columns D–F | $232,507 | $274,992 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 0.89% | 1.18% |
| People paid over $100,000 Part VII, line 2 | 9 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 5.1 | 6.9 |
| Independent voting board members Part VI 1a–1b | 11 of 11 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
FY2025 · Form 990, Part III · the three largest programs by expenseEnergy assistance - msc's energyassistance program helps individuals and families to keep their lights and heat on through the low-income energy assistance and puget sound energy programs. They also provide energy conservation education and training. 58,447 benefits were paid out to vendors to help 33,456 households with their energy costs: gas, electric, propane, oil, wood. Due to multiple funding sources, some households received more than one benefit. An additional 48 households received energy education and other resource navigation services, and 12 households received lakehaven funding…
Nutritional assistance msc's food bank program provides supplemental food to residents of the federal way school district. Emergency bags and street bags are available to those who need them. The food bank offers a home delivery program for those who face challenges physically visiting the food bank.- 5,653 households visited our food bank for market-style food distribution, resulting in a total of 40,688 visits. - 533 households were served with 15,982 home deliveries. - 1,249 households utilizing the food bank and 175 households in the food bridge program were served by our 2024 holiday…
Economic stability msc's economic opportunity program provides resources for housing, education, and employment. Housing assistance includes permanent, transitional, and emergency housing for individuals. Housing services: - william j wood veterans house. 48 households were served in permanent housing with supportive services at the william j wood veterans house. Of the 9 exiting households, 66% exited to other permanent housing. Out of 40 households who have completed at least 2 self-sufficiency matrix assessments, 87% improved in one or more life domains. Life domains in the analysis…
Highest reported compensation
FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| CEO Officer, 40.00 hrs/week | $211,921 | $0 | $20,586 | $232,507 |
| COO Key employee, 40.00 hrs/week | $154,051 | $0 | $34,480 | $188,531 |
| HR DIRECTOR Highest compensated employee, 40.00 hrs/week | $111,914 | $0 | $44,009 | $155,923 |
| IT DIRECTOR Highest compensated employee, 40.00 hrs/week | $123,346 | $0 | $26,050 | $149,396 |
| CFO Officer, 40.00 hrs/week | $128,493 | $0 | $19,426 | $147,919 |
| ENERGY PROGRAM DIRECTOR Highest compensated employee, 40.00 hrs/week | $125,051 | $0 | $20,507 | $145,558 |
| LTCOP DIRECTOR Highest compensated employee, 40.00 hrs/week | $125,058 | $0 | $17,805 | $142,863 |
| DEVELOPMENT DIRECTOR Highest compensated employee, 40.00 hrs/week | $116,643 | $0 | $20,434 | $137,077 |
9 people received more than $100,000 in reportable compensation from Multi-Service Center (Part VII, line 2). Compensation of current officers, directors and key employees totaled $548K (Part IX, line 5).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b11 · 11 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2Yes
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4Yes
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5118
- Volunteers Part I, line 6260
Largest outside contractors
FY2025 · Form 990, Part VII, Section B · businesses only| KAISER PERMANENTE Health services | $941,101 |
| MUTUAL OF AMERICA Financial services | $385,280 |
| AMAZON E-commerce services | $349,950 |
| AMERICAN WEST CONTRACTING Construction services | $317,610 |
| SNAP SPOKANE NEIGHBORHOOD ACTION PARTNER Community services | $312,832 |
Individuals listed as contractors are left out. 15 contractors were paid more than $100,000 in all.
Private foundation grants it received
10 private foundations reported grants to Multi-Service Center totaling $196K on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Multi-Service Center's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Multi-Service Center, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 Multi-Service Center spent in FY2025, $85.87 went to programs. The full breakdown, from its IRS Form 990:
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Questions people ask
How much of Multi-Service Center's spending goes to programs?
In the fiscal year ending June 30, 2025, Multi-Service Center reported that 85.9% of its $26.1 million in expenses went to program services, 12.2% to management and general and 1.9% to fundraising (Form 990, Part IX).
How much does Multi-Service Center pay its top executive?
The largest total compensation Multi-Service Center reported for one person in the fiscal year ending June 30, 2025 was $232,507, for the role of CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Multi-Service Center get its money?
Of $28.3 million in revenue in the fiscal year ending June 30, 2025, 81.2% came from contributions and grants (including 53.6% from government grants) and 9.7% from program service revenue (Form 990, Part VIII).
Is Multi-Service Center a registered charity?
The IRS lists EIN 23-7120815 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202641319349303204 · read the filing
- FY2024: Form 990 for the fiscal year ending June 30, 2024 (amended), object 202532339349300348 · read the filing
- FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202411369349310201 · read the filing
- FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202341319349306104 · read the filing
- FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202221339349306252 · read the filing
- FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202121389349300012 · read the filing
All filings for EIN 23-7120815: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.