Goodwill of the Finger Lakes
Goodwill of the Finger Lakes reported $56.6 million in revenue and $59.0 million in expenses for the fiscal year ending March 31, 2025. Of every $100 it spent, $90.77 went to program services, $8.56 to management and general costs and $0.67 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 61.8% of the total. The highest compensation it reported for one person was $421,144 (PRESIDENT & CEO). 7 people received more than $100,000 in reportable compensation. Revenue rose 68% between FY2020 and FY2025. Source: Form 990, FY2025.
Where $100 of spending went
The fiscal year ending March 31, 2025 · Form 990, Part IX, line 25 · total expenses $59MFor context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
The fiscal year ending March 31, 2025 · Form 990, Part VIII · total revenue $57MThe 990 scorecard · same measures for every charity, no grades
| Measure | FY2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 90.8% | 87.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 8.6% | 11.4% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.7% | 0.2% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.02 | $0.02 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 33.6% | 20.6% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 0.0% | 2.4% |
| Program service revenue share Part VIII 2g ÷ 12 | 61.8% | 70.8% |
| Highest reported compensation Part VII-A, columns D–F | $421,144 | $274,992 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 0.71% | 1.18% |
| People paid over $100,000 Part VII, line 2 | 7 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 5.1 | 6.9 |
| Independent voting board members Part VI 1a–1b | 16 of 17 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
FY2025 · Form 990, Part III · the three largest programs by expenseRetail: employment and training opportunities through the operation of goodwill retail stores. Currently located in monroe, wayne, livingston, onondaga, ontario and tompkins counties in new york state, gfl covers a territory of 20 counties and is expanding to those counties in the coming years. Gfl also operates an e-commerce business, clearance center and multiple attended and standalone donation centers and warehouses
2-1-1/lifeline: is an accredited program through the alliance of information and referral systems and american association of suicidology. It is available for everyone, every day, anytime. Community members get connected with experienced telecounselors by simply dialing 2-1-1 for free and confidential assistance connecting to vital services withing the community as well as providing crisis services
Food services: cooks and delivers meals to seniors sites through the county senior nutrition program, providing meals for qualified individuals that meet the federal nutrition guidelines. The division also cooks and delivers meals to child day care programs. They also operate an in-house cafeteria that offers hot and cold meals to agency employees, many of whom are blind and unable to get out to local restaurants for breakfast or lunch as well as hosting individuals throughout our donated goods and food services programs in service to our mission, goodwill does so much to help change lives of…
Highest reported compensation
FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| PRESIDENT & CEO Director/trustee, officer, 37.50 hrs/week | $398,060 | $0 | $23,084 | $421,144 |
| CHIEF FINANCIAL OFFICER Officer, 37.50 hrs/week | $223,177 | $0 | $20,437 | $243,614 |
| CHIEF PEOPLE & CULTURE OFFICER Highest compensated employee, 37.50 hrs/week | $176,363 | $0 | $18,627 | $194,990 |
| ASSOC DIR OF OP TRAINING & DGR EFFICIENCY Highest compensated employee, 37.50 hrs/week | $154,368 | $0 | $84 | $154,452 |
| DIRECTOR OF FINANCE (THROUGH XX/XX/XXXX) Highest compensated employee, 37.50 hrs/week | $130,843 | $0 | $7,969 | $138,812 |
| DIRECTOR OF IT SERVICES Highest compensated employee, 37.50 hrs/week | $113,727 | $0 | $16,027 | $129,754 |
| SCHOOL DIRECTOR OF THE EXCEL CENTER Highest compensated employee, 37.50 hrs/week | $109,653 | $0 | $15,960 | $125,613 |
7 people received more than $100,000 in reportable compensation from Goodwill of the Finger Lakes (Part VII, line 2). Compensation of current officers, directors and key employees totaled $621K (Part IX, line 5).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b17 · 16 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4Yes
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5980
- Volunteers Part I, line 6155
Largest outside contractors
FY2025 · Form 990, Part VII, Section B · businesses only| FSI General contractor | $702,843 |
| INSIGHT DIRECT It services | $666,390 |
| CASELLA WASTE MANAGEMENT OF NY INC Waste management | $642,070 |
| PENSKE TRUCK LEASING CO Transportation | $588,285 |
| EASTVIEW MALL LLC Landlord | $577,843 |
Individuals listed as contractors are left out. 27 contractors were paid more than $100,000 in all.
Private foundation grants it received
5 private foundations reported grants to Goodwill of the Finger Lakes totaling $9,914 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Goodwill of the Finger Lakes's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Goodwill of the Finger Lakes, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 Goodwill of the Finger Lakes spent in FY2025, $90.77 went to programs. The full breakdown, from its IRS Form 990:
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Similar-sized charities in this cause
- Cornerstone ServicesJoliet, IL · revenue $56M · programs 88.3% · FY2025
- The ChimesBaltimore, MD · revenue $57M · programs 85.4% · FY2025
- Florida Network of Youth and Family ServicesTallahassee, FL · revenue $56M · programs 99.1% · FY2025
- ABILITY360Phoenix, AZ · revenue $57M · programs 90.9% · FY2025
- Las Vegas Clark County Urban LeagueLas Vegas, NV · revenue $56M · programs 98.2% · FY2025
All human services charities · Largest charities in New York
Questions people ask
How much of Goodwill of the Finger Lakes's spending goes to programs?
In the fiscal year ending March 31, 2025, Goodwill of the Finger Lakes reported that 90.8% of its $59.0 million in expenses went to program services, 8.6% to management and general and 0.7% to fundraising (Form 990, Part IX).
How much does Goodwill of the Finger Lakes pay its top executive?
The largest total compensation Goodwill of the Finger Lakes reported for one person in the fiscal year ending March 31, 2025 was $421,144, for the role of PRESIDENT & CEO (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Goodwill of the Finger Lakes get its money?
Of $56.6 million in revenue in the fiscal year ending March 31, 2025, 33.6% came from contributions and grants and 61.8% from program service revenue (Form 990, Part VIII).
Is Goodwill of the Finger Lakes a registered charity?
The IRS lists EIN 27-4212702 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- FY2025: Form 990 for the fiscal year ending March 31, 2025, object 202523299349300442 · read the filing · XML
- FY2024: Form 990 for the fiscal year ending March 31, 2024, object 202530349349301108 · read the filing
- FY2023: Form 990 for the fiscal year ending March 31, 2023, object 202440449349301444 · read the filing
- FY2022: Form 990 for the fiscal year ending March 31, 2022, object 202320459349300447 · read the filing
- FY2021: Form 990 for the fiscal year ending March 31, 2021, object 202230359349301613 · read the filing
- FY2020: Form 990 for the fiscal year ending March 31, 2020, object 202100159349300640 · read the filing
All filings for EIN 27-4212702: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.