Crisis Center
Also known as Listening Ear Crisis Center
Crisis Center reported $15.8 million in revenue and $15.9 million in expenses for the fiscal year ending September 30, 2025. Of every $100 it spent, $91.24 went to program services, $8.76 to management and general costs and $0.00 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 95.0% of the total. The highest compensation it reported for one person was $104,095 (CHIEF EXECUT). 1 person received more than $100,000 in reportable compensation. Revenue rose 6% between FY2020 and FY2025. Source: Form 990, FY2025.
Where $100 of spending went
The fiscal year ending September 30, 2025 · Form 990, Part IX, line 25 · total expenses $16MFor context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
The fiscal year ending September 30, 2025 · Form 990, Part VIII · total revenue $16MThe 990 scorecard · same measures for every charity, no grades
| Measure | FY2025 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 91.2% | 87.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 8.8% | 11.4% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.0% | 0.2% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.00 | $0.02 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 4.5% | 20.6% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 3.8% | 2.4% |
| Program service revenue share Part VIII 2g ÷ 12 | 95.0% | 70.8% |
| Highest reported compensation Part VII-A, columns D–F | $104,095 | $274,992 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 0.65% | 1.18% |
| People paid over $100,000 Part VII, line 2 | 1 | 6 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 7.5 | 6.9 |
| Independent voting board members Part VI 1a–1b | 9 of 9 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
FY2025 · Form 990, Part III · the three largest programs by expenseAdult foster care: the residential service program served 107 adults with developmental and/or emotional disabilities. All 18 adult foster care homes are licensed by the state of michigan department of licensing and regulatory affairs (lara). Our agency is also accredited by the council of accredidation (coa). Our program promotes and provides opportunities for individuals to increase independence and participate in home, work, and community settings. Residents receive support and training in a residential group home environment from direct service providers who serve as role models, mentors…
Foster care: the foster care program provided 6,117 days of services in a family setting to 24 children and young adults in need of short-term or long-term care. Listening ear Crisis Center is licensed as a child placing agency by the state of michigan. Our program focuses on youth who are struggling in the areas of abuse, delinquency, mental illness, emotional impairment and developmental disabilities. Our foster care workers coordinate all services, unique to each consumer, partnering with the individual, their families, the foster care provider, and the referring agency to keep…
Rental: listening ear Crisis Center owns and manages 146 apartments and duplexes. Our rental program follows an affordable housing model designed to provide stability for alice households -- asset limited, income contrained and employed individuals and families -- by ensuring their housing and utility costs remain affordable. Listening ear accepts all government housing subsidy vouchers and are committed to providing safe, clean, and well-maintained living environments. Listening ear's occupancy rate is 97%
Highest reported compensation
FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| CHIEF EXECUT Officer, 40.00 hrs/week | $104,095 | $0 | $0 | $104,095 |
| CHIEF OPERAT Officer, 40.00 hrs/week | $84,280 | $0 | $4,583 | $88,863 |
| CHIEF FINANC Officer, 40.00 hrs/week | $76,406 | $0 | $0 | $76,406 |
| CHIEF HUMAN Officer, 40.00 hrs/week | $56,303 | $0 | $1,200 | $57,503 |
1 people received more than $100,000 in reportable compensation from Crisis Center (Part VII, line 2). Compensation of current officers, directors and key employees totaled $307K (Part IX, line 5).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b9 · 9 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14Yes
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5367
- Volunteers Part I, line 612
Largest outside contractors
FY2025 · Form 990, Part VII, Section B · businesses onlyIndividuals listed as contractors are left out. 8 contractors were paid more than $100,000 in all.
Private foundation grants it received
1 private foundation reported grants to Crisis Center totaling $125 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Crisis Center's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Crisis Center, you can publish a response that is linked from this page.
Share or embed this breakdown
Of every $100 Crisis Center spent in FY2025, $91.24 went to programs. The full breakdown, from its IRS Form 990:
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All human services charities · Largest charities in Michigan
Questions people ask
How much of Crisis Center's spending goes to programs?
In the fiscal year ending September 30, 2025, Crisis Center reported that 91.2% of its $15.9 million in expenses went to program services, 8.8% to management and general and 0.0% to fundraising (Form 990, Part IX).
How much does Crisis Center pay its top executive?
The largest total compensation Crisis Center reported for one person in the fiscal year ending September 30, 2025 was $104,095, for the role of CHIEF EXECUT (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Crisis Center get its money?
Of $15.8 million in revenue in the fiscal year ending September 30, 2025, 4.5% came from contributions and grants (including 3.8% from government grants) and 95.0% from program service revenue (Form 990, Part VIII).
Is Crisis Center a registered charity?
The IRS lists EIN 38-1974024 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- FY2025: Form 990 for the fiscal year ending September 30, 2025, object 202640559349301204 · read the filing · XML
- FY2024: Form 990 for the fiscal year ending September 30, 2024, object 202540669349301614 · read the filing
- FY2023: Form 990 for the fiscal year ending September 30, 2023, object 202432119349301203 · read the filing
- FY2022: Form 990 for the fiscal year ending September 30, 2022, object 202331569349301263 · read the filing
- FY2021: Form 990 for the fiscal year ending September 30, 2021, object 202240229349300604 · read the filing
- FY2020: Form 990 for the fiscal year ending September 30, 2020, object 202120359349300137 · read the filing
All filings for EIN 38-1974024: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.