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Operation New Hope

Jacksonville, FL · EIN 59-3590360 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for calendar year 2025 (tax year 2025) · View the filing · Correct or respond

Operation New Hope reported $14.4 million in revenue and $15.0 million in expenses for calendar year 2025. Of every $100 it spent, $88.62 went to program services, $10.76 to management and general costs and $0.62 to fundraising. Its largest source of revenue was contributions and grants: 98.2% of the total. The highest compensation it reported for one person was $175,552 (President/CEO). 4 people received more than $100,000 in reportable compensation. Revenue rose 242% between 2019 and 2025. Source: Form 990, 2025.

Where $100 of spending went

Calendar year 2025 · Form 990, Part IX, line 25 · total expenses $15M

For context, the median across 933 covered housing & shelter charities: $89.27 programs, $10.73 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2025 · Form 990, Part VIII · total revenue $14M

Investment income was negative: −$113K. The bar shows the positive sources only.

The 990 scorecard · same measures for every charity, no grades

2025 filing. Median across 933 covered charities in this category, from their latest filings.
Measure2025Median
Program services
Part IX 25(B) ÷ 25(A)
88.6%87.5%
Management & general
Part IX 25(C) ÷ 25(A)
10.8%10.5%
Fundraising
Part IX 25(D) ÷ 25(A)
0.6%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.01$0.01
Contributions & grants share of revenue
Part VIII 1h ÷ 12
98.2%17.0%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%1.0%
Program service revenue share
Part VIII 2g ÷ 12
2.5%66.2%
Highest reported compensation
Part VII-A, columns D–F
$175,552$300,863
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
1.17%1.57%
People paid over $100,000
Part VII, line 2
45
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
3.510.0
Independent voting board members
Part VI 1a–1b
11 of 11100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2025 · Form 990, Part III · the three largest programs by expense
$13M expenses · 100.0% of program spending · grants $4.2M · revenue $366K

The Ready 4 Work/Release/Success programs of Operation New Hope provide life and job skills for individuals who were previously incarcerated. The programs also provided the needed support services such as housing, mental health and transportation to enable participation in the programs. Family reunification is also a major part of the programs. Once the participant completes a multi-week program of training and support, ONH assists with finding employment and then provides continued support services for one year. In 2025,3640 participants were served

Highest reported compensation

2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
President/CEO
Officer, 40.00 hrs/week
$175,552$0$0$175,552
CAO
Officer, 40.00 hrs/week
$127,070$0$0$127,070
CPO
Officer, 40.00 hrs/week
$122,972$0$0$122,972
CCO
Officer, 40.00 hrs/week
$111,284$0$0$111,284

4 people received more than $100,000 in reportable compensation from Operation New Hope (Part VII, line 2). Compensation of current officers, directors and key employees totaled $537K (Part IX, line 5).

7 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$5.0M$10M$15M$20M2019202020212022202320242025$14M$15M
FilingRevenueExpensesProgramsNet assetsTop pay
2025 ⓘ$14M$15M88.6%$4.4M$175,552
2024 ⓘ$14M$13M87.3%$4.9M$176,046
2023 ⓘ$9.1M$9.1M84.6%$3.7M$161,477
2022 ⓘ$6.5M$7.0M82.3%$3.7M$134,515
2021 ⓘ$5.6M$4.6M85.4%$4.2M$126,579
2020 ⓘ$4.8M$4.2M85.7%$3.3M$129,550
2019 ⓘ$4.2M$4.3M93.7%$2.7M$130,000

Governance answers, as filed

2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b11 · 11 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aNo
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4Yes
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5148
  • Volunteers Part I, line 61

Largest outside contractors

2025 · Form 990, Part VII, Section B · businesses only
MOUNT ZION HUMAN SERVICES INC
Client services
$310,644
TIME FOR CHANGE IN ACTION INC
Client housing
$262,565
SISSINE'S OFFICE SYSTEMS INC
Technology and support
$249,811
4017 W MLK LLC
Office/facilities rent
$143,275
SECOND CHANCE SOBER LIVING
Client housing
$134,385

Individuals listed as contractors are left out. 10 contractors were paid more than $100,000 in all.

Private foundation grants it received

15 private foundations reported grants to Operation New Hope totaling $825K on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Operation New Hope's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Operation New Hope, you can publish a response that is linked from this page.

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Questions people ask

How much of Operation New Hope's spending goes to programs?

In calendar year 2025, Operation New Hope reported that 88.6% of its $15.0 million in expenses went to program services, 10.8% to management and general and 0.6% to fundraising (Form 990, Part IX).

How much does Operation New Hope pay its top executive?

The largest total compensation Operation New Hope reported for one person in calendar year 2025 was $175,552, for the role of President/CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Operation New Hope get its money?

Of $14.4 million in revenue in calendar year 2025, 98.2% came from contributions and grants and 2.5% from program service revenue (Form 990, Part VIII).

Is Operation New Hope a registered charity?

The IRS lists EIN 59-3590360 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024, 2025. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2025: Form 990 for calendar year 2025, object 202611669349300906 · read the filing · XML
  • 2024: Form 990 for calendar year 2024, object 202541719349300144 · read the filing
  • 2023: Form 990 for calendar year 2023, object 202442279349301219 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202322559349301612 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202222089349301452 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202121739349300702 · read the filing
  • 2019: Form 990 for calendar year 2019, object 202003049349300320 · read the filing

All filings for EIN 59-3590360: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.