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Crossroads
Crossroads reported $36.9 million in revenue and $31.5 million in expenses for calendar year 2024. Of every $100 it spent, $80.20 went to program services, $19.41 to management and general costs and $0.39 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 90.4% of the total. The highest compensation it reported for one person was $288,167 (EXECUTIVE DIRECTOR). 15 people received more than $100,000 in reportable compensation. Revenue rose 74% between 2019 and 2024. Source: Form 990, 2024.
Where $100 of spending went
Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $32MFor context, the median across 864 covered mental health & crisis intervention charities: $86.13 programs, $13.87 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).
Where $100 of revenue came from
Calendar year 2024 · Form 990, Part VIII · total revenue $37MThe 990 scorecard · same measures for every charity, no grades
| Measure | 2024 | Median |
|---|---|---|
| Program services Part IX 25(B) ÷ 25(A) | 80.2% | 85.2% |
| Management & general Part IX 25(C) ÷ 25(A) | 19.4% | 13.7% |
| Fundraising Part IX 25(D) ÷ 25(A) | 0.4% | 0.0% |
| Fundraising cost per $1 of contributions Part IX 25(D) ÷ Part VIII 1h | $0.06 | $0.00 |
| Contributions & grants share of revenue Part VIII 1h ÷ 12 | 6.0% | 26.4% |
| Government grants share of revenue Part VIII 1e ÷ 12 | 0.0% | 14.5% |
| Program service revenue share Part VIII 2g ÷ 12 | 90.4% | 69.3% |
| Highest reported compensation Part VII-A, columns D–F | $288,167 | $324,111 |
| Highest compensation as share of expenses Part VII-A ÷ Part IX 25(A) | 0.91% | 1.28% |
| People paid over $100,000 Part VII, line 2 | 15 | 8 |
| Net assets, in months of expenses Part X 33(B) ÷ monthly expenses | 24.4 | 6.2 |
| Independent voting board members Part VI 1a–1b | 13 of 13 | 100.0% |
A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.
What the money paid for, in its own words
2024 · Form 990, Part III · the three largest programs by expenseCrossroads, inc's facilities are state licensed residential, and outpatient substance use treatment centers. All programs are specialized in addressing substance use disorders; services include, but are not limited to right track residential, outpatient, physical health visits, psychiatric care, and medication for opioid use disorders. The right track residential program has 2 phases; phase 1 is an intensive residential, and pahse 2 is a structured 90-day community living transitional, that prepares men and women for successful community reintegration and self-sufficiency. The right track…
Highest reported compensation
2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here| Role | From this org | From related orgs | Other | Total |
|---|---|---|---|---|
| EXECUTIVE DIRECTOR Officer, 40.00 hrs/week | $272,964 | $0 | $15,203 | $288,167 |
| PSYCHIATRIC MHNP Highest compensated employee, 40.00 hrs/week | $177,617 | $0 | $13,672 | $191,289 |
| CHIEF FINANCIAL OFFICER Officer, 40.00 hrs/week | $176,077 | $0 | $12,717 | $188,794 |
| CHIEF MEDICAL DIRECTOR Key employee, 40.00 hrs/week | $175,545 | $0 | $7,770 | $183,315 |
| CHIEF CLINICAL QUALITY OFFICER Key employee, 40.00 hrs/week | $168,670 | $0 | $8,603 | $177,273 |
| FAMILY NURSE PRACTITIONER Highest compensated employee, 40.00 hrs/week | $155,875 | $0 | $10,075 | $165,950 |
| EXECUTIVE ADVISOR Key employee, 40.00 hrs/week | $153,192 | $0 | $5,162 | $158,354 |
| NEXTGEN ADMINISTRATOR Highest compensated employee, 40.00 hrs/week | $142,971 | $0 | $12,085 | $155,056 |
15 people received more than $100,000 in reportable compensation from Crossroads (Part VII, line 2). Compensation of current officers, directors and key employees totaled $1.0M (Part IX, line 5).
6 years of filings
Form 990, Parts I, VII, IX and X · each row is that year's own filing, linkedGovernance answers, as filed
2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means- Voting board members, and how many are independent Part VI, lines 1a–1b13 · 13 independent
- Audited financial statements Part XII 2bYes
- Conflict-of-interest policy Part VI 12aYes
- Whistleblower policy Part VI 13Yes
- Document retention policy Part VI 14No
- Independent process for top executive pay Part VI 15aYes
- Board given the 990 before filing Part VI 11aYes
- Family or business ties among insiders Part VI 2No
- Aware of a significant diversion of assets Part VI 5No
- Excess benefit transaction with an insider Part IV 25aNo
- Loans to or from insiders outstanding Part IV 26No
- Lobbying, or a 501(h) election in effect Part IV 4No
- Over $15,000 of professional fundraising services Part IV 18No
- Over $10,000 of activity outside the U.S. Part IV 14bNo
- Employees Part I, line 5484
- Volunteers Part I, line 663
Largest outside contractors
2024 · Form 990, Part VII, Section B · businesses only| COR AZUL CONSTRUCTION Construction services | $502,892 |
| EARLY BIRD LANDSCAPING Landscaping services | $204,989 |
| ROCK BOTTOM CONSULTING LLC Art therapy services | $175,500 |
| SAFE WING LLC Transportation services | $110,980 |
Individuals listed as contractors are left out. 4 contractors were paid more than $100,000 in all.
Private foundation grants it received
6 private foundations reported grants to Crossroads totaling $29,673 on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.
Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.
Correct a figure or respond
Every number above is copied from Crossroads's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Crossroads, you can publish a response that is linked from this page.
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Of every $100 Crossroads spent in 2024, $80.20 went to programs. The full breakdown, from its IRS Form 990:
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All mental health & crisis intervention charities · Largest charities in Arizona
Questions people ask
How much of Crossroads's spending goes to programs?
In calendar year 2024, Crossroads reported that 80.2% of its $31.5 million in expenses went to program services, 19.4% to management and general and 0.4% to fundraising (Form 990, Part IX).
How much does Crossroads pay its top executive?
The largest total compensation Crossroads reported for one person in calendar year 2024 was $288,167, for the role of EXECUTIVE DIRECTOR (Form 990, Part VII, including compensation from related organizations and other compensation).
Where does Crossroads get its money?
Of $36.9 million in revenue in calendar year 2024, 6.0% came from contributions and grants and 90.4% from program service revenue (Form 990, Part VIII).
Is Crossroads a registered charity?
The IRS lists EIN 86-0182987 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.
Sources
- 2024: Form 990 for calendar year 2024, object 202503049349302615 · read the filing · XML
- 2023: Form 990 for calendar year 2023, object 202402639349301120 · read the filing
- 2022: Form 990 for calendar year 2022, object 202331939349301803 · read the filing
- 2021: Form 990 for calendar year 2021, object 202232769349301048 · read the filing
- 2020: Form 990 for calendar year 2020, object 202121809349301667 · read the filing
- 2019: Form 990 for calendar year 2019, object 202031559349301873 · read the filing
All filings for EIN 86-0182987: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.