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Hopelink

Redmond, WA · EIN 91-0982116 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Hopelink reported $109.0 million in revenue and $109.7 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $91.58 went to program services, $6.86 to management and general costs and $1.56 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 69.9% of the total. Government grants made up 14.6%. The highest compensation it reported for one person was $256,237 (COO, CEO FROM 12/24). 23 people received more than $100,000 in reportable compensation. Revenue rose 48% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $110M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $109M

Other revenue was negative: −$58,107. The bar shows the positive sources only.

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 3,614 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
91.6%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
6.9%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
1.6%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.05$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
30.0%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
14.6%2.4%
Program service revenue share
Part VIII 2g ÷ 12
69.9%70.8%
Highest reported compensation
Part VII-A, columns D–F
$256,237$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.23%1.18%
People paid over $100,000
Part VII, line 2
236
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
5.56.9
Independent voting board members
Part VI 1a–1b
22 of 22100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$70M expenses · 69.9% of program spending · grants $708K · revenue $74M

Hopelink operates a special needs transportation brokerage for king and snohomish counties, provides direct transportation services under contract to king county metro, and provides mobility management services for king county. For the year ending june 30, 2025, a total of 759,579 trips were provided in king and snohomish counties 918,071 rides were given for dart, alternative services and water taxi shuttle routes and 276 human service providers were trained on travel options for their clients, providing travel options assistance directly to 10,201 individuals in king county

$24M expenses · 23.9% of program spending · grants $17M · revenue $1.6M

Hopelink provides food, emergency financial assistance to assist low income families, distributes federal dollars to those who need help with energy bills, and teaches energy conservation. For the year ending june 30, 2025, hopelink food banks distributed more than 6,187,193 pounds of food to 20,476 individuals for a total of 193,494 food bank visits. Hopelink provided more than $1,063,967 in direct financial assistance from grant and fundraising dollars. The liheap and puget sound energy (pse) programs provided energy assistance to families in the amount of $10,417,850 of which $1,401,962…

$6.3M expenses · 6.2% of program spending · grants $105K · revenue $807K

Hopelink equipped to exit poverty programs provide families with emergency shelter, transitional housing, and permanent housing. For the year ending june 30, 2025, emergency shelter and transitional housing programs provided 105,193 bed nights and permanent housing provided 123,215 bed nights. Case managers assist families in accessing services they need to reach their goals such as parenting, budgeting classes, tenant education as well as adult education and employment classes. The family development program participants had 100% of exited households maintain or establish stable housing.…

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
COO, CEO FROM 12/24
Officer, 50.00 hrs/week
$244,111$0$12,126$256,237
CEO THRU 09/24
Officer, 50.00 hrs/week
$223,236$0$17,684$240,920
CFO
Officer, 50.00 hrs/week
$216,274$0$19,455$235,729
CTO
Key employee, 50.00 hrs/week
$216,142$0$15,839$231,981
VP, EMPLOYEE ENGAGEMENT & HR
Key employee, 50.00 hrs/week
$194,936$0$7,500$202,436
VP, TRANSPORTATION
Key employee, 50.00 hrs/week
$178,622$0$16,883$195,505
CONTROLLER
Highest compensated employee, 45.00 hrs/week
$165,787$0$16,894$182,681
DART GENERAL MANAGER
Key employee, 50.00 hrs/week
$157,176$0$16,606$173,782

23 people received more than $100,000 in reportable compensation from Hopelink (Part VII, line 2). Compensation of current officers, directors and key employees totaled $1.4M (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$50M$100M$150M$200MFY2020FY2021FY2022FY2023FY2024FY2025$109M$110M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$109M$110M91.6%$50M$256,237
FY2024 ⓘ$90M$96M91.0%$38M$303,982
FY2023 ⓘ$93M$95M91.5%$45M$288,553
FY2022 ⓘ$81M$82M90.9%$46M$213,266
FY2021 ⓘ$84M$77M90.3%$48M$245,088
FY2020 ⓘ$73M$73M90.9%$41M$239,919

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b22 · 22 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4Yes
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5523
  • Volunteers Part I, line 66,677

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
MUCKLESHOOT INDIAN TRIBE
Transportation
$7,309,721
SAFE TRANSPORTATION
Transportation
$5,444,804
TRI-COUNTY CABULANCE INC
Transportation
$4,061,324
MAS TRANSPORATION LLC
Transportation
$3,209,685
NORTHWEST TRANSPORT INC
Transportation
$2,683,740

Individuals listed as contractors are left out. 37 contractors were paid more than $100,000 in all.

Private foundation grants it received

52 private foundations reported grants to Hopelink totaling $2.3M on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Hopelink's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Hopelink, you can publish a response that is linked from this page.

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Questions people ask

How much of Hopelink's spending goes to programs?

In the fiscal year ending June 30, 2025, Hopelink reported that 91.6% of its $109.7 million in expenses went to program services, 6.9% to management and general and 1.6% to fundraising (Form 990, Part IX).

How much does Hopelink pay its top executive?

The largest total compensation Hopelink reported for one person in the fiscal year ending June 30, 2025 was $256,237, for the role of COO, CEO FROM 12/24 (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Hopelink get its money?

Of $109.0 million in revenue in the fiscal year ending June 30, 2025, 30.0% came from contributions and grants (including 14.6% from government grants) and 69.9% from program service revenue (Form 990, Part VIII).

Is Hopelink a registered charity?

The IRS lists EIN 91-0982116 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202601259349302060 · read the filing · XML
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202521229349302527 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202441179349301619 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202341329349307419 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202231229349302228 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202131209349301453 · read the filing

All filings for EIN 91-0982116: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.