Verification code scams: “just read me the code”

Someone asks you to share a one-time code that was just sent to you.

Could you spot it?

3 quick examples. Decide scam or legit for each.

How it works

The code that arrives by text or email is the key to your account. Scammers trigger a sign-in or password reset on your account, then contact you with a reason to read the code back: they're your bank's fraud team, a buyer who wants to “verify you're real”, or a friend whose account is locked.

Sometimes the “friend” is a hacked account messaging everyone on their contact list.

Red flags

What it looks like

You listed a stroller for sale online and included your phone number. A buyer texts you.

Text message · +1 (281) 555-0125
Hi, I'm interested in the stroller! Before I come see it I want to make sure you're a real person, there are so many scammers lol. I'm sending you a verification code from Google, can you tell me what it says?

The tells:

  1. Turning your caution against you: “I just want to know you're real.”
  2. Asking for a code sent to your phone.

A training example written for this site. Names, numbers and links are made up, and links are disabled.

What to do

  1. Never share a verification code with anyone who contacts you. Companies don't ask for them.
  2. If a code arrives unexpectedly, change that account's password yourself.
  3. Call your friend on a number you know before helping with their “locked” account.

If you already paid or shared information

  1. Contact the company you used to pay (your bank, card company, gift card company, payment app or wire service) right away and ask them to reverse the payment.
  2. If you shared a password, change it now and turn on two-factor authentication.
  3. If you gave out your Social Security number or other ID details, go to IdentityTheft.gov for a recovery plan.
  4. Report it to the FTC at ReportFraud.ftc.gov. For scams that happened online, you can also report to the FBI at ic3.gov.

From FTC: What to do if you were scammed.

Latest alerts about this scam

No recent FTC, CISA or FBI alerts are tagged with this scam. The guidance below still applies.

Sources

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