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Willow Valley Communities

Lancaster, PA · EIN 23-2226098 · 501(c)(3) · Publicly supported organization (509(a)(2))
Latest filing: Form 990 for calendar year 2024 (tax year 2024) · View the filing · Correct or respond

Willow Valley Communities reported $159.1 million in revenue and $158.7 million in expenses for calendar year 2024. Of every $100 it spent, $89.68 went to program services, $10.12 to management and general costs and $0.20 to fundraising. Its largest source of revenue was program service revenue such as fees, sales and contracts: 91.4% of the total. The highest compensation it reported for one person was $282,309 (SR VP OF HC SERVICES). 49 people received more than $100,000 in reportable compensation. Revenue rose 40% between 2019 and 2024. Source: Form 990, 2024.

Where $100 of spending went

Calendar year 2024 · Form 990, Part IX, line 25 · total expenses $159M

For context, the median across 3,614 covered human services charities: $88.27 programs, $11.52 management, $0.21 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

Calendar year 2024 · Form 990, Part VIII · total revenue $159M

The 990 scorecard · same measures for every charity, no grades

2024 filing. Median across 3,614 covered charities in this category, from their latest filings.
Measure2024Median
Program services
Part IX 25(B) ÷ 25(A)
89.7%87.2%
Management & general
Part IX 25(C) ÷ 25(A)
10.1%11.4%
Fundraising
Part IX 25(D) ÷ 25(A)
0.2%0.2%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.26$0.02
Contributions & grants share of revenue
Part VIII 1h ÷ 12
0.8%20.6%
Government grants share of revenue
Part VIII 1e ÷ 12
0.0%2.4%
Program service revenue share
Part VIII 2g ÷ 12
91.4%70.8%
Highest reported compensation
Part VII-A, columns D–F
$282,309$274,992
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.18%1.18%
People paid over $100,000
Part VII, line 2
496
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
8.86.9
Independent voting board members
Part VI 1a–1b
5 of 5100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

2024 · Form 990, Part III · the three largest programs by expense
$140M expenses · 98.2% of program spending · grants $688K · revenue $140M

Willow Valley manor is located in a suburban setting on 45 acres of land. The community offers 366 residential living units. These include apartments, villas and townhomes. Willow Valley lakes manor is located in a suburban setting on 139 acres of land. The community offers 837 residential living units. These include apartments, villas and townhomes. Skilled nursing care is provided in Willow Valley lakes manor's 80-bed supportive living component. In addition, personal care is provided in an adjacent building with 156 beds available. Willow Valley manor north is located in a suburban setting…

$2.6M expenses · 1.8% of program spending · revenue $4.7M

Smartlife via Willow Valley is a membership based lifecare at home program delivering high quality care and services in the member's home. Smartlife provides personal care coordination and home care services including companion services, adult day care, transportation, homesafety assessments, and meal delivery. In addition, opportunities for social, education and wellness activities are available. If needed, personal care, memory support and nursing care are available to the members

Highest reported compensation

2024 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
SR VP OF HC SERVICES
Key employee, 40.00 hrs/week
$223,612$0$58,697$282,309
SR VP OF CULINARY SERVICES
Key employee, 40.00 hrs/week
$213,817$0$42,793$256,610
VP OF PROP MGMT & SRVS
Highest compensated employee, 40.00 hrs/week
$178,257$0$46,294$224,551
VP OF HEALTH & WELLNESS
Highest compensated employee, 40.00 hrs/week
$164,418$0$58,087$222,505
VP OF RESIDENT SERVICES
Highest compensated employee, 40.00 hrs/week
$173,693$0$48,528$222,221
MANAGER OF SALES
Highest compensated employee, 40.00 hrs/week
$166,715$0$46,009$212,724
DIRECTOR OF IT
Highest compensated employee, 40.00 hrs/week
$193,274$0$12,605$205,879
VP HEALTHCARE OPERATIONS
Key employee, 40.00 hrs/week
$198,134$0$0$198,134

49 people received more than $100,000 in reportable compensation from Willow Valley Communities (Part VII, line 2). Compensation of current officers, directors and key employees totaled $777K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$50M$100M$150M$200M201920202021202220232024$159M$159M
FilingRevenueExpensesProgramsNet assetsTop pay
2024 ⓘ$159M$159M89.7%$116M$282,309
2023 ⓘ$149M$147M89.1%$111M$231,126
2022 ⓘ$133M$125M88.7%$106M$240,021
2021 ⓘ$127M$118M91.8%$118M$197,946
2020 ⓘ$118M$113M92.1%$104M$192,135
2019 ⓘ$114M$107M91.9%$94M$177,633

Governance answers, as filed

2024 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b5 · 5 independent
  • Audited financial statements Part XII 2bYes
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 52,036
  • Volunteers Part I, line 6250

Largest outside contractors

2024 · Form 990, Part VII, Section B · businesses only
CCS BUILDING GROUP INC
Building contractor
$48,791,028
ACTS ALLIANCE MANAGEMENT LLC
Management services
$3,843,027
TRAGO MECHANICAL INC
Hvac contractor
$2,115,417
WILLOW VALLEY DEVELOPMENT CORPORATION
Development services
$1,338,156
WEAVER COMPANIES INC
Roofing contractor
$520,642

Individuals listed as contractors are left out. 28 contractors were paid more than $100,000 in all.

Correct a figure or respond

Every number above is copied from Willow Valley Communities's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Willow Valley Communities, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All human services charities · Largest charities in Pennsylvania

Questions people ask

How much of Willow Valley Communities's spending goes to programs?

In calendar year 2024, Willow Valley Communities reported that 89.7% of its $158.7 million in expenses went to program services, 10.1% to management and general and 0.2% to fundraising (Form 990, Part IX).

How much does Willow Valley Communities pay its top executive?

The largest total compensation Willow Valley Communities reported for one person in calendar year 2024 was $282,309, for the role of SR VP OF HC SERVICES (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Willow Valley Communities get its money?

Of $159.1 million in revenue in calendar year 2024, 0.8% came from contributions and grants and 91.4% from program service revenue (Form 990, Part VIII).

Is Willow Valley Communities a registered charity?

The IRS lists EIN 23-2226098 as a 501(c)(3) organization (publicly supported organization (509(a)(2))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • 2024: Form 990 for calendar year 2024, object 202513179349306741 · read the filing · XML
  • 2023: Form 990 for calendar year 2023, object 202413179349307166 · read the filing
  • 2022: Form 990 for calendar year 2022, object 202323179349300817 · read the filing
  • 2021: Form 990 for calendar year 2021, object 202243159349305779 · read the filing
  • 2020: Form 990 for calendar year 2020, object 202103059349300510 · read the filing
  • 2019: Form 990 for calendar year 2019, object 202033179349303408 · read the filing

All filings for EIN 23-2226098: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.