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Human Services Campus

Also known as Keys to Change

Phoenix, AZ · EIN 46-3333160 · 501(c)(3) · Publicly supported organization (170(b)(1)(A)(vi))
Latest filing: Form 990 for the fiscal year ending June 30, 2025 (tax year 2024) · View the filing · Correct or respond

Human Services Campus reported $26.1 million in revenue and $21.3 million in expenses for the fiscal year ending June 30, 2025. Of every $100 it spent, $74.57 went to program services, $16.51 to management and general costs and $8.92 to fundraising. Its largest source of revenue was contributions and grants: 93.4% of the total. Government grants made up 68.4%. The highest compensation it reported for one person was $186,255 (CEO). 4 people received more than $100,000 in reportable compensation. Revenue rose 93% between FY2020 and FY2025. Source: Form 990, FY2025.

Where $100 of spending went

The fiscal year ending June 30, 2025 · Form 990, Part IX, line 25 · total expenses $21M

For context, the median across 933 covered housing & shelter charities: $89.27 programs, $10.73 management, $0.00 fundraising (medians computed separately, so they may not sum to $100).

Where $100 of revenue came from

The fiscal year ending June 30, 2025 · Form 990, Part VIII · total revenue $26M

The 990 scorecard · same measures for every charity, no grades

FY2025 filing. Median across 933 covered charities in this category, from their latest filings.
MeasureFY2025Median
Program services
Part IX 25(B) ÷ 25(A)
74.6%87.5%
Management & general
Part IX 25(C) ÷ 25(A)
16.5%10.5%
Fundraising
Part IX 25(D) ÷ 25(A)
8.9%0.0%
Fundraising cost per $1 of contributions
Part IX 25(D) ÷ Part VIII 1h
$0.08$0.01
Contributions & grants share of revenue
Part VIII 1h ÷ 12
93.4%17.0%
Government grants share of revenue
Part VIII 1e ÷ 12
68.4%1.0%
Program service revenue share
Part VIII 2g ÷ 12
6.3%66.2%
Highest reported compensation
Part VII-A, columns D–F
$186,255$300,863
Highest compensation as share of expenses
Part VII-A ÷ Part IX 25(A)
0.87%1.57%
People paid over $100,000
Part VII, line 2
45
Net assets, in months of expenses
Part X 33(B) ÷ monthly expenses
20.410.0
Independent voting board members
Part VI 1a–1b
14 of 14100.0%

A median is context, not a target: hospitals, universities, food banks and grantmakers spend in very different ways. What these measures can and can't tell you.

What the money paid for, in its own words

FY2025 · Form 990, Part III · the three largest programs by expense
$16M expenses · 100.0% of program spending · grants $3.6M · revenue $1.6M

Coordinated Entry (Welcome Center) The Brian Garcia Welcome Center (Welcome Center) is the front door to the Key Campus in downtown Phoenix. The Welcome Center is the only 24/7/365 walk-up location for homeless people in Maricopa County. Whether single adult, family with children or youth on their own, staff provides each client with diversion, assessment, resources, housing and service referrals with the primary goal of resolving homelessness. As the Continuum of Care approved lead for single adult coordinated entry, Keys to Change manages a network of access points, like the Welcome Center…

— expenses

Supportive Services Keys to Change operates the hub of collaboration on Key Campus in the Lodestar Day Resource Center (LDRC). The LDRC is open every day and hosts up to ten additional programs offered by partner agencies. Keys to Change manages the Day Room where upwards of 300 people per day utilize the space, for respite from weather, to wait for a program service, to charge telephones, use restrooms, and more. The Supportive Services team of Keys to Change also operates the Mail Room, Shower and Safe Storage programs for Campus clients to access mail, hygiene, and a safe area for their…

— expenses

Respiro Shelter The Keys to Change Respiro Shelter provides a 24-hour safe place for people experiencing homelessness. The 6,300 square foot, 95-bed Respiro Shelter opened its doors in March 2022 and has been at full capacity since then. Individuals are allowed to stay in the shelter 24/7, with their pets and service animals. The facility includes storage options for client possessions and an outdoor patio for rest and reflection. By being on the Key Campus, clients have access to all the services from connection ID, healthcare, State benefits, and more

Highest reported compensation

FY2025 · Form 990, Part VII, Section A · roles as filed; names are in the filing, not here
RoleFrom this orgFrom related orgsOtherTotal
CEO
Officer, 40.00 hrs/week
$162,469$0$23,786$186,255
CFO
Officer, 40.00 hrs/week
$135,295$0$2,867$138,162
Executive Director
Officer, 40.00 hrs/week
$119,932$0$6,527$126,459
Director of Human Resources
Officer, 40.00 hrs/week
$115,000$0$6,280$121,280
Director of Strategic Impact
Officer, 40.00 hrs/week
$96,099$0$5,914$102,013
Director of Operations
Officer, 40.00 hrs/week
$91,932$0$7,865$99,797

4 people received more than $100,000 in reportable compensation from Human Services Campus (Part VII, line 2). Compensation of current officers, directors and key employees totaled $786K (Part IX, line 5).

6 years of filings

Form 990, Parts I, VII, IX and X · each row is that year's own filing, linked
RevenueExpenses
$0$10M$20M$30M$40MFY2020FY2021FY2022FY2023FY2024FY2025$26M$21M
FilingRevenueExpensesProgramsNet assetsTop pay
FY2025 ⓘ$26M$21M74.6%$36M$186,255
FY2024 ⓘ$23M$27M90.3%$31M$164,143
FY2023 ⓘ$13M$18M87.5%$35M$157,868
FY2022 ⓘ$13M$12M89.3%$41M$154,597
FY2021 ⓘ$9.0M$8.6M89.0%$36M$145,006
FY2020 ⓘ$13M$4.8M85.0%$36M$134,235

Governance answers, as filed

FY2025 · the organization's own yes/no answers; explanations, if any, are in Schedule O of the filing · what each means
  • Voting board members, and how many are independent Part VI, lines 1a–1b14 · 14 independent
  • Audited financial statements Part XII 2bNo
  • Conflict-of-interest policy Part VI 12aYes
  • Whistleblower policy Part VI 13Yes
  • Document retention policy Part VI 14Yes
  • Independent process for top executive pay Part VI 15aYes
  • Board given the 990 before filing Part VI 11aYes
  • Family or business ties among insiders Part VI 2No
  • Aware of a significant diversion of assets Part VI 5No
  • Excess benefit transaction with an insider Part IV 25aNo
  • Loans to or from insiders outstanding Part IV 26No
  • Lobbying, or a 501(h) election in effect Part IV 4No
  • Over $15,000 of professional fundraising services Part IV 18No
  • Over $10,000 of activity outside the U.S. Part IV 14bNo
  • Employees Part I, line 5241
  • Volunteers Part I, line 62,305

Largest outside contractors

FY2025 · Form 990, Part VII, Section B · businesses only
Lionheart Security International
Security services
$2,862,405
Smart Builders LLC
General contractor for construction proj
$1,446,136
Solytics LLC
IT Help Desk provider
$387,714
Riata Consulting LLC
Construction consultation services
$146,640

Individuals listed as contractors are left out. 5 contractors were paid more than $100,000 in all.

Private foundation grants it received

13 private foundations reported grants to Human Services Campus totaling $4.2M on their tax year 2023 Form 990-PF returns. See which foundations, on WHOFUNDS.

Source: WHOFUNDS open grant graph, matched from Form 990-PF Part XV.

Correct a figure or respond

Every number above is copied from Human Services Campus's own Form 990. If one doesn't match the filing, that's our error and we'll fix it. If you work for Human Services Campus, you can publish a response that is linked from this page.

Similar-sized charities in this cause

All housing & shelter charities · Largest charities in Arizona

Questions people ask

How much of Human Services Campus's spending goes to programs?

In the fiscal year ending June 30, 2025, Human Services Campus reported that 74.6% of its $21.3 million in expenses went to program services, 16.5% to management and general and 8.9% to fundraising (Form 990, Part IX).

How much does Human Services Campus pay its top executive?

The largest total compensation Human Services Campus reported for one person in the fiscal year ending June 30, 2025 was $186,255, for the role of CEO (Form 990, Part VII, including compensation from related organizations and other compensation).

Where does Human Services Campus get its money?

Of $26.1 million in revenue in the fiscal year ending June 30, 2025, 93.4% came from contributions and grants (including 68.4% from government grants) and 6.3% from program service revenue (Form 990, Part VIII).

Is Human Services Campus a registered charity?

The IRS lists EIN 46-3333160 as a 501(c)(3) organization (publicly supported organization (170(b)(1)(a)(vi))), and its records show contributions as tax-deductible. Form 990 filings on record here cover tax years 2019, 2020, 2021, 2022, 2023, 2024. A filing shows what the organization reported; it doesn't by itself show whether a program works.

Sources

  • FY2025: Form 990 for the fiscal year ending June 30, 2025, object 202621359349302602 · read the filing
  • FY2024: Form 990 for the fiscal year ending June 30, 2024, object 202540909349300729 · read the filing
  • FY2023: Form 990 for the fiscal year ending June 30, 2023, object 202440609349301634 · read the filing
  • FY2022: Form 990 for the fiscal year ending June 30, 2022, object 202320599349300917 · read the filing
  • FY2021: Form 990 for the fiscal year ending June 30, 2021, object 202210269349301131 · read the filing
  • FY2020: Form 990 for the fiscal year ending June 30, 2020, object 202130779349301328 · read the filing

All filings for EIN 46-3333160: ProPublica Nonprofit Explorer · IRS Tax Exempt Organization Search. Figures are as the organization reported them; we have not audited them.