Fake online stores and social media ad scams

An ad or website with prices that are too good to be true, from a store you've never heard of.

Could you spot it?

3 quick examples. Decide scam or legit for each.

How it works

Scam stores copy real brands' photos, run ads on social media and offer huge discounts, countdown timers and “only 3 left”. You pay, and get nothing, a cheap knockoff, or a stolen card. Pet scams work the same way: an adorable puppy, a deposit, then surprise fees for shipping and insurance.

AI makes it cheap to create a convincing store, product photos and fake reviews in minutes.

Red flags

What it looks like

This ad appears in your social media feed in late November.

Social media ad · Sponsored · Nordhaus Outlet

🎄 WAREHOUSE CLEARANCE: Everything 85% off! 🎄
Designer winter boots, now $29.99 (were $249). Only 7 pairs left in your size!

Sale ends in 02:14:37

Shop now

nordhaus-outlet-sale.shop

The tells:

  1. A price far below anywhere else.
  2. Scarcity pressure.
  3. A countdown timer.
  4. A store you've never heard of, on a brand-new kind of address.

A training example written for this site. Names, numbers and links are made up, and links are disabled.

What to do

  1. Search the store's name with words like “scam” or “review” before buying.
  2. Pay by credit card, which gives you the most protection if something goes wrong.
  3. Type a retailer's address yourself instead of clicking an ad.

If you already paid or shared information

  1. Contact the company you used to pay (your bank, card company, gift card company, payment app or wire service) right away and ask them to reverse the payment.
  2. If you shared a password, change it now and turn on two-factor authentication.
  3. If you gave out your Social Security number or other ID details, go to IdentityTheft.gov for a recovery plan.
  4. Report it to the FTC at ReportFraud.ftc.gov. For scams that happened online, you can also report to the FBI at ic3.gov.

From FTC: What to do if you were scammed.

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Related scams

Fake charities

A fundraiser after a disaster or at the holidays, pressing you to give fast, by gift card, crypto or wire.

Boss and vendor impostors at work

A message from your “boss” or a known vendor asks for an urgent payment, gift cards or new bank details.

Rental listing scams

A listing with low rent and an owner who can't show it, asking for a deposit before you see the place.

Take the full 10-message test